Valley Specialists

I have been taking my Acura to them for nearly a year. They’re reasonably priced and communicate areas of concern prior to doing any work. I have had issues with certain things with my car and they have gone above and beyond to figure it out without taking my bank account. Thank you for your hard work.

One star for customer service and skill. We took our Pilot for repairs, they could not fix it.
It took 4 trips, they forgot to put on a clamp, and the gasket they replaced developed an oil leak, which they did repair on trip 4. They did not charge for any of this (only good thing).
We have since had the car repaired and the other technician found a random bolt floating around inside the engine compartment, which could have eventually caused damage. The 2^nd technician adjusted valve guides and torqued the valve guide, which we were told were ok and 4 lifters were off.
Needless to say we won’t be back.

I took my car to get a diagnosis so I could find out what was wrong and how much to fix.
First of all, they were very rude and unfriendly, but I figure they are supposed to be good at working on Honda’s, so I looked past that.
When I went to pick up the car, I got a $ 90 bill! They never gave me any indication that they were going to charge me, since I had told them I was intending on bringing it back to them to have it fixed.
I was pretty upset and told the guy that he should let people know BEFOREHAND if there is going to be a charge just to look at it!
I will not take my car there for them to fix it!

Used Valley Specialists for years for our Hondas and Acura, absolutely loved Dane and the crew! Never had any issues with them. Next time I get a Honda or Acura I will be going back to them!

God, where to begin? I can’ t remember the last time I was so disappointed in an auto shop. I dropped my car off on a wednesday morning for a wobbly front end situation. By the end of the day I still hadn’t heard from them so I called and the guy tells me they haven’t had time to check the front end out but found time to identify an ignition coil problem! SO, by this time I surely am not getting my car back today, so I told them to keep it and check the front end and let me know what’s up. Next day no word. I drive to the shop and they didn’t even know me! Then they tell me that they still didn’t have time to check the front and actually tried to make me feel like it was my fault by saying that I just dropped it off without an appointment and they are really busy etc. No apology, no communication, no work done, just guilt. So, I said, «look, just fix the ignition coil, forget about the front end, and I will be here tomorrow at 3 pm to pick up the car. When I arrived at 3 pm, the ignition coil wasn’t done, and the guy behind the counter once again said «well, you just dropped it off, and we’re really busy…». So, I said give me my keys, I want out of here. They charged me $ 90 for a diagnostic and did absolutely nothing on my car for three days! and NEVER EVEN APOLOGIZED!!! I guess they are just too busy for our business!

Highly recommended for Honda/​Acura owners. Our Civic, Odyssey, and Fit are all serviced here. Their expertise on Honda/​Acura is impressive. More importantly, Dane and crew are utterly trustworthy – a sadly hard-​to-​find quality in the auto repair business.