If not for the Golf Department, I would give this store 2 stars. Tim is a knowledgeable, helpful, friendly gentleman of the kind you don’t meet in customer service anymore. He recently helped me shorten a golf club and select a new grip. He treated my $ 16 purchase like it was important, and never once belittled me for being a beginner. He has a real passion for the game that is contagious. I will definitely come see him again as my game progresses. They are *very* lucky to have him there… The rest of the kids that work at Dick’s are either mouthy and smarmy or just plain lazy. It’s obvious to me the morale at the store is fairly low. Most of the clothing is overpriced. I did used to buy ammo here when it was on sale and I have also bought a very nice tennis racquet last summer, but I did all of my own research as the staff knows nothing.
Jarinn S.
Tu valoración: 4 Aiea, HI
If it wasn’t for the golf section, I would’ve gave this a 1 or 2 star review. The store is your general sporting goods store. Nothing spectacular or amazing deals when I went. Now to the golf section! The pro that runs the golf section is amazing! Although he seemed very busy, he took the time to actually talk to us and let us demo a couple drivers and monitored our swings and distances. That to me was the true meaning of superior customer service! If I do come back here, it’ll definitely be because of the golf pro there!
Seth K.
Tu valoración: 1 Salem, OR
I haven’t been a fair of Dicks since they took over GI Joes. You can’t find anyone to help you, everything is way overpriced. They don’t really have sale because you are getting the product for the normal price. They clothing doesn’t have a good range of sizes. Also they don’t sell semi auto rifles anymore because of the sandy hook shooting. They do sell the ammo and magazines for those type of firearms. I don’t like company that let the media push them around.
Melissa V.
Tu valoración: 3 Salem, OR
Just bought a bike here yesterday, super pretty place with all of the beautiful sports wear. They do offer many price points and sales. We ended up buying a high end bike. Not real fond of the employee in that section. Seemed he didn’t know much about the bikes or bike hitches. He stumbled over his words and hovered over us while we were trying to look. Hard not to want to go here though because of the beautiful brands they carry.
Dirty D.
Tu valoración: 4 Redding, CA
Best selection of tents in Salem! Good quality tents in several categories, from the low end family tents to the upper end backpacking tents. I was surprised after hunting tents down in the area at their competitors. Your only other option is to go up to Tualatin or online.
Melisa G.
Tu valoración: 1 Salem, OR
Good luck trying to get some help here. Waited for 6 minutes for an employee to unlock the dressing room. We complained to the manager and it was mentioned that there’s is only 1 person per department, so she was doing the best she can. Apparently we should have left before dropping $ 120.00. Will not go back.
Alisha D.
Tu valoración: 2 Fairfax, VA
I wasn’t too impressed with the selection. It’s nice to have a Dick’s in Salem, but the inventory is sparce.
Alex B.
Tu valoración: 2 Salem, OR
I really preferred the GI Joe’s that used to be here. Now the place has a high-end shopping mall vibe with everything organized by big brand names — more clothes, more golf and less of everything else(and no car stuff whatsoever). The long check out lines don’t help either(I was there midday on a Sunday, there were 6 people waiting in line and only 2 of 8 registers open — and there’s no customer service desk so if you need that, you have to wait on the regular line).