Midway Cleaners & Launderers

The only thing worse than the quality of the cleaning is the lack of integrity of the owner. His company destroyed a Worth New York dress Claiming it’s not his fault The white is now pink and I should bring it back to the retailer. I think they actually washed it instead of dry cleaned it, It had been cleaned beautifully before by MIDTOWN cleaners (which I will be going back to!) The owner didn’t even have the decency to meet with me in person. He called before we were supposed to meet – and even refused to give me his last name. Awful to deal with!

Been taking my dry cleaning to Midway since we moved into the neighborhood. Overall, it’s a nice little neighborhood dry cleaners. I alway use the 20% off coupon from the Villager, and appreciate that they are offered consistently.
On the plus side:
–Clothes are always done when they are promised
–We are asked about when we would like our clothes back
–We have not had any issues with the quality of work (all items are done correctly with proper care taken with delicate items; starch level as requested, etc.)
–The store is organized — no lost garments!
–Generally nice and helpful staff.
On the negative side:
–The hours aren’t really convenient, at least for me. They open after I leave for work, close before I get home and are only open on Saturdays.
–The prices seem a bit on the steep side — I’m a notorious cheapskate and I come from a big city with a lot of 99-​cent cleaners that compete fiercely with each other. So $ 3-​$ 6 per garment is incredibly high to me. I realize that St. Paul is not a big city. But I think $ 2-​$ 3 per garment is more in the righ range. Can’t imagine what it would be without those 20% coupons!
–They have the most annoying habit of putting a tag with one of those plastic tag attachments on each and every piece of clothing… like the thing that attaches a price tag to a garment at the store. So every time I want to wear something that has been dry cleaned I have to find a pair of scissors and clip off the tag. I really hate this and wish they would change their system so that they weren’t punching a hole in your clothing every time you go. They take great care to only attach these tags on the garment in a place where the hole «won’t matter» like the size tag or the inside label. But I still really find it annoying (obviously).
–They also safety pin some garments to hangers — another pet peeve because of the holes.
We go to Midway because it is convenient and they do a decent job. But we’d switch in a heartbeat for a cleaner of comparable quality with better prices, even if it were further away.

My family has taken our dry cleaning to Midway for as long as I can remember. Great family business with special attention to quality of service. The best part: drop off your clothes for alterations too. Seamstress is amazing.

This place is NOT CLOSED, although it may be going that route with the quality of their service.
Since it’s right down the street from me, and since they always offer a 20% savings coupon in every issue of The Villager newspaper, I brought my old winter wool coat in for a cleaning.
I picked it up today and, as I’ve learned over the years, I peeled up the plastic to examine the coat before I paid and left the store. Just after I began my examination, another customer came in, and then another. I got the feeling from the young female counter staff that I was being a nuisance. Yes, you can «feel» vibes like that. I was surprised to find «gobs» of cob webs stuck to my coat in a few areas. Plus, there were noticeable pet hairs stuck to it (and I don’t have a pet). Perhaps someone took my coat out trick-​or-​treating for Halloween?
I made mention of the gobs of cob webs stuck to the coat and I received a sleepy blank look and a meek I don’t really give a sh*t-style apology.
Next time I need something dry-​cleaned, I’m going further down the street to Roxy Cleaners where I’ve received excellent service in the past. Excellent service is worth the extra cost.