I wish I could give negative stars. I received a sleep shirt as a gift for Xmas which I loved but unfortunately it was the wrong size. I didn’t get a gift receipt but since it was brand Soma, I took it to my local shop to just exchange sizes. I was met with I can’t do anything for you if you have no receipt. I said I just want to switch sizes, I am not trying to get money back. But without proof of purchase there is nothing I can do for you. I was told she had to protect her store. I said from what? It clearly states Soma on the shirt, I only want to change sizes. So I guess I am a thief of sleep shirts now. I am just in shock of the lack of service. I went home to call the Soma head quarter number to explain the same thing but was again met with there was nothing they can do. That was the policy. The sad part about this is they have lost me as a customer over switching a size. I understand having policies, but this one seems a little silly to me. I would get that if I was trying to get money but all I wanted was the size that fits. I will vote with my dollars and hopefully others will do the same and not do business with a company that has no customer service.
Tiffany J.
Tu valoración: 5 Woodland, CA
Im 7mo pregnant and needed a huge bra. I now wear a 34G. Every other store I went to offered a bra that practically came up to my neck! Soma actually had selections that made me feel sexy and not nun like! They even have maternity bras!!! I will be back!!! Located on lower level inside Arden mall…
Kori M.
Tu valoración: 5 Fairfield, CA
Super duper helpful staff!!! I got lots of wonderful things here today. Bras are wonderful and make me look so much better. I also got a couple of dresses off of the sales rack and they fit perfectly!
Melody S.
Tu valoración: 5 Sacramento, CA
I had never heard of this store until one day my friend dragged me to the mall to buy cami-bras,(you know, those bras with the strip of lace over the cleavage so it looks like you’re wearing a tank top). We went to Nordstrom where I was promptly priced out of the purchase. After she bought heres for $ 80+ we were walking around and I saw an almost identical bra in the window of a shop called Soma. It was $ 40 and there was a buy one get one deal. So I bought two and I’ve worn them both multiple times a week for the past 4 years! They hold up way better than my Victoria Secret bras and I feel like they fit way better. I know buy all my bras here and I love the styles and selection. Another fun fact! I never found a good strapless bra until Soma. I have two now and they stay right where I want them all day! Totally worth a trip the the mall.
Amber V.
Tu valoración: 5 Sacramento, CA
Best bra and pantie shop in Sacramento!
Rosalinda f.
Tu valoración: 5 Rancho Cordova, CA
If you are busty like me but think frederick’s is a lil’ too slutty/low quality and victoria’s secret gives you not so lovely lady lumps, get your rack in here! 32A-42DDD. If they don’t have it, they can order it in front of you and ship it to your house: sale price and everything + free shipping. Awesome customer service! Easy returns with receipt, even for something I took the tag off of and wore for a few hours. You’ve got to be willing to try stuff on though. I have a different size in every style I bought.