New Bite

Would leave this place 0 stars if I could. They do not believe the customer is right. I ordered the Angus Burger combo with Fries and a drink. Came out to 13, got charged 14. Expensive, but not a big issue if the food taste good.
I get my food and I go back to the library, I’m about to take a bite but I notice a dark red piece poking out from under the patty, it was a slice of bacon. I do not eat bacon for religious restrictions. No problem, mistakes happen, lets just go back and have them fix it?
I go back and the cashier (Who i am assuming was the daughter) hears about this, I tell her I am allergic (easier to explain, and less likely they will mess it up after hearing that). She takes the burger to hand off to the cooks (Mom and Dad possibly). I think at this point, they forgot that their food truck has windows that individuals can see through. What happened next is the reason I am leaving them a 1 star review.
Reason for the one star review: The cook (the mom) moved her hand towards the burger, pulled something, and the other hand put the bun back on. I do not know why she thought I could not see this. She turned around and gave the burger back and said there is no bacon on the burger. She literally lied to a customer. Granted the girl did not inform the cook that I just told her I was allergic, but that does not justify lying to a customer.
This is simply an unethical way to run a family business.
After I told her that I know there was bacon on it, she did not respond and just started to angrily make the burger (as if it was my fault). She shouted out, what was your order? Proceeded to make it. During this time, the other cook (I’m assuming was the dad) was yelling loudly at the Mom about the orders. By the time my new burger was done, the girl was about to call the order out for me to get but noticed there was no fries on the new order. She asks the Mom about the fries, but doesn’t get a response. She just hands me the burger, I asked, «What about the fries?» The mom just throws the fries in and I get my new food.
The quality of the food was alright, it was definitely not worth $ 13.00.
TLDR: Angus burger doesnt come with bacon, but it had bacon on it. Went back to inform them, The cook took the bacon off and lied to me saying“there was no bacon.” Eventually remade food, didn’t include fries (that I paid for) until I pointed it out. Would not return.

Hella good. Got the hot link and plain fries. Presentation was on point, hot link was huge and HOT, fries were thick and crispy! Took about 7 mins to get food. We were at the Subaru Down and Dirty Mud Run. totally hit the spot. great service.yummy food. good music!

I ordered the Loaded Fried $ 10 which includes a choice of meat. I choose tri-​tip. Overall, it was good. However, there was very little tri-​tip (8 pieces in ½ cubes) which was very disappointing. This made the fries really expensive, considering it was fries, nacho cheese, sour cream and jalepenos. I could have gotten this at Del Taco for $ 3.00.

Ordered the Big Daddy burger with fried egg and bacon… really good!!! Highly recommended.

Tried this food truck one time when it came by my work. Honestly the service was slow (and not all that friendly) and the food was mediocre at best. I guess in Sacramento I am spoiled by all the food trucks serving up excellent food, so I expected a little more quality and creativity from a truck that specializes in fries. I won’t be trying them again.

Music was good and the food was tasty. The prices displayed do not include tax, all of the other food trucks usually include this. We had the big daddy burger and big daddy fries. The portion was generous and meat delish. Will definitely be looking out for them again.

For a place that specializes in fries, they were a disappointment. AT FIRST. Ordered blue cheese/​feta cheese fries, and got cold, undercooked plain fries with mostly feta cheese, a few diced tomatoes, and chopped green onions. Returned the fries and asked for cooked ones, and the associate could have cared less either way if they had our business. Then, the cook (solid guy), made fresh ones and threw in a slider to apologize! Ended up with delicious food!

Wait… Oh sorry that is how long it took for people to get their food. Extremely long. No exaggeration. Over an hour for food?? Ridiculous!
Was looking at everybody slowly get their food and their burgers looked decent and smelled like they would be tasty. The fries looked really oily and greasy. I could tell with one look they would be soggy. I reluctantly tried some fries that people gave me because they were disgusted with them. «BIG DADDY=BIG MISTAKE»
It was like taking a potato, filling it with oil and having it burst in your mouth with one bite.
Yes the oil wasn’t hot enough at 1130AM. It still wasn’t hot enough at 1PM.
Come on anybody that knows how to cook knows that you need you oil hot enough to cook the fries in order for them to have some sort of crispness to it.
Some coworkers complained about their burgers still being half raw in the middle. GROSS. They’re just too nice to bring it back and ask for a refund.
Oh first truck to charge tax on top of their already elevated prices.
They bump good music in the background though. +1
Good job guys!

Wow! Uh… nachos…nachos are really hard to eat with teeny tiny pieces. $ 7 for crappy nachos… i ordered tri tip and you gave me chicken… AVOID!

First time customer, I ordered angus beef sliders combo which came with fries and a can soda or bottled water $ 10. Sliders without the combo is. $ 7.
Pros:
–The two people working the truck were super friendly and enthusiastic when explaining their menu. They also wore hats and gloves, which was reassuring.
–The sliders were served with fresh lettuce, tomatoes, onions, cheese, and a slice of ham on a sesame seed bun. The sliders were held together with a thick wooden pick with a green olive speared through it, it added to a more fun looking presentation.
–Fries are thick cut. Golden crispy.
–Sliders and fries were delicious. Sliders were cooked right on, and came out juicy and well seasoned.
–Sliders were not actual slider size, they were larger! Think small McDonald’s hamburger size.
–Diverse French fry menu.
Could Improve:
–Limited can soda selection. They only had dr pepper and diet Pepsi. Possibly they ran out of their normal varieties.

This truck came by my work today as our old cafeteria went the way of the dinosaur. I’m not a modern Food Truckie. Today was my 1^st experience. I was thinking of the old «Roach Coach» from my younger years but instead I was pleasantly surprised! These folks seemed honest & hardworking & that reflected in the food I received. I ordered the Angus Sliders ($ 7) & an order of Garlic Fries ($ 6). Both looked fresh & smelled yum-​o! I would have like to have had my fries plated separate from the sliders, but I know to make that distinction in the future. I waited about 5 minutes in line & from the time of taking my order to actually getting my food it was about 4 minutes. I did not have enough cash on me so I used the my debit card. The payment was taken by their phone using the Square attachment. I had my receipt sent to my mobile. Everything on the receipt matched up to what I was told my charge would be.
I’ll have to check my bank account tomorrow to make sure, but I’m not too concerned.
The slider was really tasty. The bun was soft, slightly chewy. The veggies were fresh & the beef was seasoned just right. I know some had complained about them being too salty. I did not find that to be the case. The garlic fries were really terrific. Chunky & fresh, not too greasy. The chopped garlic definitely did not look like the kind I get out of the jar from Costco! Due to some delays I wasn’t able to eat my fries for about a ½ hour after I bought them. With the delay, I felt they held up well, still some crispness to them & not greasy.
All in all I would say it was a good experience & if they come back again, i will definitely try them again! I’m really itching to try their Wild Fries!

Had the Big Daddy Fries today. I had little expectations but it sounded good on the menu. Chicken, tri-​tip, cheese, tomatoes, & special sauce all on a bed of fries.
Well I tell you, it was damn good!
Couldn’t see the fries under all the stuff on top. The meats were smokey and well seasoned. Cheese sauce was sharp and tasty. Fries were crispy and stayed that way under all that goodness. For $ 8 it was reasonably priced for what I got. I love it when my expectations are surpassed.

My friend ordered before me and had his card declined. They blamed his card and had him pay cash. I ordered next and my card was declined too and they also blamed my card. The whole process took 15 minutes so I told them to cancel my order and I went to another truck and paid with the same card no problem.
My other friends had cash so they decided to stay. Their orders took 40 minutes to complete. And every order between then had something incorrect. And they kept calling out the order I told them to cancel. They did this three times even though I kept explaining the order should have been canceled. Each time they acknowledged and then would do it again 5 minutes later. They kept forgetting to hand out ticket numbers at the window and then would alternate between calling out orders by number and then by dish so everyone waiting didn’t know what was going on.
The whole process was extremely disorganized and people waiting for orders were laughing at how bad things were. It was amusing watching the chef yell at his cashier for messing up but after almost an hour it got old.
Oh and my friend found a long hair embedded in his burger.

This was the worst food truck experience I have ever had. A few co-​workers and I walked across the parking lot to get some lunch and decides on New Bite based on the various types of fries they offered. We placed our order and waited. And waited. And WAITED. Two of us eventually had to leave and go back to work after 45 minutes and STILL no food. It ended up taking an hour and the food was terrible. I ordered the hamburger fries– dry, salty burger patty, topped with cold limp undercooked fries, with a little drizzle of thousand island and some limp lettuce. Also inexplicably tasted, everything, of jalapeño peppers. I had a few bites and threw it away. $ 8 for that? And to take an hour? And nobody enjoyed their meals? Never again!

This is a great food truck for a home-​style burger and a huge selection of fries. I had their Big Daddy Burger and it was crazy delicious! When you make an awesome burger and throw a fried egg on top, it makes it even better.

For $ 10 I got a huge burger, fries, and a coke, which is a pretty good deal as far as food trucks go. The fries were stellar, but the burger was incredibly salty. The bun was good, though it would be better toasted. If they laid off the salt, this would be a 5 star place.
Okay, I’m editing this for two reasons:
1) I felt awful all day because of the level of salt. I should have just tossed it like the others in my group, but it was $ 10 and by god, I’m not wasting $ 10.
2) They neither told my group their totals, nor offered them a receipt. I was surprised to find that I was changed $ 11 for their $ 10 special, and one of my lunch buddies was shocked to see a $ 17 charge for their chicken sandwich, fries, and drink.

My husband and I were excited to try New Bite at Track 7 tonight as we’ve had great experiences with the other food trucks in their parking lot but that excitement turned into a whole bunch of disappointment. To start with the service was awful, I don’t know if the girl at the counter was the owners daughter but she had no idea what she was doing. My husband had to repeat his order at least five times; it was only two sandwiches and an order of fries. Keep in mind, the menu had max 12 items on it. I left half way thru, got in line for beer and my husband didn’t join me for another five minutes. We got a table, sat down and began the hour wait for our food. We were joined at our table by a family and began talking about what number our order was. They had number six, we were number one 30 minutes earlier they were calling 91. As time went on one of the ladies sitting with us went up to check on her order and brought back my sandwich; which really wasn’t my sandwich. The person in the truck told her this was for order one, but it was sliders not a regular burger. Whatever, I’ve been waiting close to an hour, I took it. We were still missing my husbands tri-​tip sandwich and our fries. 10 minutes later we got the fries and 10 minutes later we got his sandwich. Meanwhile the nice ladies next to us got half of their order. As far as the food, it may have been the fact that I was so irritated about waiting that it didn’t taste good but really the sliders were over-​cooked and super salty, the fries were mediocre and my husband only ate half his sandwich. The whole experience was seriously awful, I would not recommend New Bite to anyone. They really need to get a plan and work on their customer service. I know owning your own business is difficult but without a good reputation you’re never gonna make any money.

The people working on the truck were super nice. I just didn’t care for the food much.
They had a lot of options for fries and some sandwiches.
I had a Tri Tip Sandwich and Cheesy Fries. The Tri Tip Sandwich was actually almost good. For me, it was missing something. like a sauce. It’s a big enough miss that I didn’t want to continue to eat it. The Cheesy Fries were undercooked and the cheese sauce lacked flavor.
It was my first visit to this truck and although I liked the people. I was severely disappointed in the food.

The food was tasty enough. I had the Wild Fries & a Tri Tip Sandwich.
The fries were well-​seasoned and come heaped full of grilled veggies (red & green bell peppers, zucchini & onions), nacho cheese, fresh diced tomato & cucumber, & a drizzle of sour cream. The fries were thick cut with a bit of the skins left on, and not greasy, as another reviewer had mentioned. That being said, these fries are softer and floppier, not crisp as some might expect from their fries. Still tasty, though. The veg were a little overdone… a minute or two less on the grill might be perfect!
The Tri Tip Sandwich was fresh, but not something I would order again. On their own, all the components of the sandwich tasted fresh and adequately prepared, but together, the sandwich was somewhat underwhelming. The bread was fresh and springy; the BBQ sauce was tangy sweetness with a lil’ kick; and the tri tip was certainly not overdone, under seasoned, or improperly trimmed (the top 3 ways – in my opinion – to screw up my tri tip). Regardless, in concert, the sandwich itself was somewhat flat and lifeless. Pass.
The one thing I have to mention is that the truck takes FOREVER to take your order & prepare it. It took 45 minutes – from my arrival to the truck – to order, receive my order, and walk across the parking lot back to my office (& the parking lot is really not that big). All in all, food was okay, but I don’t see myself going back anytime soon… especially if I have any sort of schedule to adhere to afterwards.

Yay! Another «new» food truck that I got to try for lunch at CalPERS today.
New Bite’s menu is American traditional… tri-​tip sandwich (which I had, for $ 9), nachos ($ 6) with meat ($ 7), a chicken club sandwich ($ 8), and something called wild fries, which are their fries smothered in cheese and a whole host of veggies.
But you know what I REALLY liked? Their fries… because they’re like fish & chips chips, not fries. I love, love, LOVE chips! And these were so good and fresh and hot… yum!
Now, to be honest, I would have given New Bite 5-​stars just for the food. But little things like waiting FOREVER for the food and the fact that their credit card reader wasn’t working kinda dampened my first experience. Just gives them some room for improvement, right?!