This location has the best customer service I have ever seen. The management must be doing something right because every employee I’ve encountered is so well trained, friendly, fast, efficient and proficient. Outstanding!!! Like all KFC’s, the food is all the same… Delicious! It’s the staff here that makes this location stand above the rest. Definitely worthy of 5 stars. Oh, try the Nashville chicken. Sooo finger– licking good!!!
Michele G.
Tu valoración: 3 Sacramento, CA
Came into KFC today, because thee other establishment we were at didn’t have any chicken ready and I was not going to wait for 15 minutes. I’m Hungry! How do you ask your customers to wait for 15 minutes for whats suppose to be Fast Food? How happy I am that I came here. The prices are cheaper, they have 2 piece with mash and gravy and a biscuit for only $ 3.99. Lord what was I thinking in the first place? The service is decent and we waited all of about 10 minutes for our food. The food, it is always nice and hot. Biscuits are fresh and I really enjoy KFC mash and gravy. The corn on the cob I like too, it has a lil sweet taste to it. I love my chicken! But I love great prices and great deals. They need to get some salt in the packages, they said they had none of that! Taste good on corn. Anyways ~ This spot is always clean and the staff is always professional and nice. They look like they are short staffed, because the cashier keeps going to the back to help cook, but they have plenty of chicken ready and there’s no 15 minute wait and right now that’s all that matters to me… The place is quiet today with only two other customers here. The restaurants restrooms are clean. Which is cool! Prime location as far as business, right here off Highway 99 South and not far from the hospital. I don’t come to KFC as much as I used too, but I do like coming to this location whenever I’m in the area and wants my chicken..
Richard L.
Tu valoración: 1 Sacramento, CA
I recently had there chicken pot pie and it was the worst, it was burnt and had very little sauce and chicken&veggies. Woke up in the middle of the night and had to eat a handful of tums to stop the burning in my stomach. Also make sure you check your receipt when you leave there because they charged more then is posted on the menu.
Darien L.
Tu valoración: 3 San Francisco, CA
Location is great, right off 99 south freeway exit. Food is what you would expect from a fast food chain, quick, reasonably priced solutions to your family dinners or lunches. It could be better lit and parking lot cleaned up. too much trash and weeds were bit tall. i wouldnt stop and eat here but i usually go through their drive thru. btw check your orders at the window before you leave they have shorted me a few things in the past.
Andrew M.
Tu valoración: 1 Sacramento, CA
A simple take out order. They forgot one side dish, and the original recipe chicken was quite dry and chewy. You could see the entire contents of the cleaning closet at the counter. This was on 10/17/2011.I took the«yum» online survey, but as of today, not heard back. I stick to Popeyes or el pollo loco, I think.
Yvonne N.
Tu valoración: 4 Sacramento, CA
First of all, I’m not sure why the address says Elk Grove because this location(Alta Valley) is in Sacramento. I hope I’m Unilocaling the right one. Anyway, I usually don’t Unilocal fast food chains but this particular one has made a nice impression on me. My friends know that I love free. and I love coupons! Since my family’s out of the country, I’ve been eating a lot of fast food. Sad, isn’t it? So I saw a page full of coupons from KFC and have had KFC3 times since my family left. –_– Anyway, I’ve always been through the drive thru, never dined in. The drive thru is really fast, they tell you to take your time when you say you need a minute to look at the menu, and they’re really friendly at the window. What has made an impression on me is the fact that you can substitute your sides even if you’re using a coupon! Each coupon allows a maximum of two orders(one coupon per customer) so when I order two of the 2-piece chicken meals, I don’t want two mashed potatoes and two coleslaws! I was very happy that every time I came to this location, they let me switch out my sides. =D Also, the food is always crunchy and fresh! You know, sometimes you have a good experience and sometimes you have a bad experience. I’ve always had a good experience when I come to this location. They never forget anything in my order and my food is always delicious. Good job, guys!