Apollo Cleaners

Oh boy, the first to review this place. This is also my first experience with Apollo dry cleaners. As of today in writing this review, Apollo dry cleaners is located in a strip mall that shares a parking lot with a 24 hour fitness. Took in 2 pairs of pants and 2 shirts (one dress shirt and one regular T shirt). Total for dry cleaning came to $ 17.85 .
Coming to $ 4.46 a piece.
FROM START TO FINISH:
START:
I brought in the pair of Calvin Klein brown mercer cotton pants around 7:00am to a eldery asian man that opens the shop, who could barely speak english. Not a problem except he also seemed to not really understand english. I pointed out a small stain on my pants (of honey) to which he marked and then took the pants into his hands. He walked over torwards the back, stopped, stood there for a few long moments and then came back to the front where I was waiting. He asked when I needed it back to which I said ‘whenever’ he told me I could pick it up Monday. I said ‘sure’. He still stood there staring at me, scratched his head, then took a slip out. He stared at the slip for awhile as if trying to remember why he took the slip out. After a few moments, he wrote on the slip and handed the slip to me. The exchange was a bit akward but what I wanted was dry cleaned pants, pressed and ready.
I came back a couple days later and dropped off two shirts and a grey pair of pants to an asian lady who was behind the counter. She spoke clear english. I pointed out a very small oil stain (cooking type oil stain) on my T shirt. She marked it and said they would do their best to get it out. On my dress shirt there was no stain. She gave me a slip and told me it would be ready Monday.
RETURN ON MONDAY TO PICK UP CLOTHES:
The old man was behind the counter, who confessed he didn’t understand how to use the credit card machine. He said his wife would be coming in a few minutes from wherever errand she ran to. I said I would come back the next day and it is ok.
FINISH:
PICK UP TODAY TUESDAY MORNING
The old man was in the store again, and this was around the same time, 7:00am. I gave him my slip, and he hunted for my dry cleanings on the conveyor belt. He stopped the belt a couple of times and walked over to look at the slip on the table, then back to the belt. He seemed confused and like time was moving very slowly for him. A woman came in as I waited and in her hand was a trash bag that seemed stuffed full of clothes.
After maybe 8 minutes, he found my clothes. I paid him $ 20.00. Instead of using the register, he fished through his pockets and gave me $ 2.15, counting out the change slowly and cautiously (as if he was not confident he would dispense the correct amount). I took my clothes and left for work.
Upon returning home, I took the clothes out of my car to inspect the work. This was the make or break moment if I would return.
Pants and shirts had very strong wrinkles. The pressing was not good at all. The shirts seemed as if someone sprayed bounce static cling and tried to pull the wrinkles off with their own hands. The pants had creases all right, but were badly wrinkled.
My Calvin Klein brown Mercer Cotton pants are now more faded than when I brought them in. I take clothes into dry cleaning to preserve the color, and now they look like I washed them with TIDE laundry soap in my apartment’s 1960 washing machine. Though honey stain was gone (as it should) what also left my pants was the vivid color of my Calvin Klein brown Mercer Cotton Pants (which had always been dark throughout dry cleanings when with previous places).
My T shirt still has the oil stain. The shirt is so wrinkled it seems as if it was washed in a regular washing machine.
The confusion the owners have, unprofessional half-​hearted attempt at pressing, FADED A PAIR OF EXPENSIVE PANTS and failing to remove a simple oil stain, warrant this place at less than half a star.