U.S. Health Works Medical Group

4 stars — for Dr. Misra, Dr. Wilson, the medical assistants and the nice Hispanic girl who works the front desk. Both Dr. Misra and Dr. Wilson take time to listen to your concerns and make sure that your treatment is effective.
1 star — for the chiropractor they have. She can be rude and condescending when she speaks to you. We’re all adults here, speaking to me as if I’m a child is ineffective, not to mention horrible bedside manner.

Horrible! I was told to make an appointment which I did 11:30 am. I still had to wait over an hour to be seen. There’s a vending machine for junk and free candy at the check in desk, that’s so that people won’t get agitated while waiting. Bottom line find another place or else you will spend your whole day here!

It’s a darn good thing we DIDN’T have to pay anything to come here (workman’s comp) because EVERYTHING ABOUT THIS PLACE made me livid.
–A 3 hour wait (after we were told ‘less than 1′)
–A receptionist that wouldn’t answer look me in the eye
–Dirty bathrooms
–A Dr who didn’t stick around long enough to answer questions about her «diagnosis»
The only silver lining. They put on a movie that I got to enjoy with 30 strangers during my first 2.5 hours of waiting. And one of those complete strangers made change for me so I could enjoy an over-​priced soda and snack from the vending machines in the corner.

i have been going to US health works for the last 7 or so months for an ongoing work related back problem.
so far i have been though the entire program of chiro, exercise and meds but my pain is still kinda bad.
finally I get to meet Dr AK Misra who seems to be very knowledgeable and friendly. He gave me some options which were very much «out of the box» to take care of my problem.
I find the staff very friendly too. Sometimes the wait gets a little bad but not too much.

TERRIBLE!
HORRIBLE!
SOMEONE NEEDS TO FIRE
UNPROFESSIONAL DR. Anuruddh K.Misra
Had an injury at work, fractured arm & needs to rest for at least 1−2week.
BUT NO, that fucking smelly ass bitch told me to back to work ASAP.
SERIOUSLY? WTF
MY JOB requires both of my hand to work. I can’t work with one hand!
This doctor shouldn’t even be a doctor.
HOPE KARMA bits him with his careless, unprofessional-​ism.
**** DON“T GO HERE******
the staffs are a joke too. they just want $$$$$$$$$.
they won’t care about you!
Find a better location than this one !

Bentz gave me my Hep B shot and he definitely made me feel comfortable. I didn’t even feel the shot! Getting that shot was literally the highlight of my visit. Front desk and a majority of the workers here will not pay attention to you. You won’t be greeted walking in. You basically sign your name on a clipboard, fill out the same piece of paper every single time you come in and wait.
Even with an appointment, I ended up waiting half an hour in the wait room followed by an hour wait inside a room to see a doctor. You will be late, regardless of informing them you’re in a rush or have limited time. They definitely do not care as you can hear them talking about what problems they’re having with their friend, spouse or significant other.
You’ll probably get one friendly hello, as all the times I’ve been here, the only happy faces I’ve seen are: Bentz and Caressa. Other than that, no one cares. They’re there to sit down, collect dust and their paychecks.

Eh… I agree with those who complain of the wait time and the staff who could care less. I had to come here for a drug test a couple days ago and there were LOTS of people waiting. The front desk people were constantly busy with phone calls, complaints, and walk-​ins. I kind of felt sorry for them, but I was checked in relatively quickly. I waited over an hour :-(and felt kind of bad since others were waiting before me and I apparently was helped before them. They have vending machines in their waiting room which was convenient if you had the munchies. Some people there seemed to be having more complex reasons for being there like getting a physical or vaccines. I was helped by Taquita who was nice but seemed stress (she seemed to be the only Medical Assistant). I left and there still were many people waiting. Parking is an issue here, be careful where you park, and this location is kind of hard to find. I prefer the other south city clinic on Linden avenue (they’re faster), but my employer required this one…

Over an hour and a half of wait for pre-​employment health screening! No respect for people’s time. During this wait, people kept going up to the receptionists and asking how long to be seen since they were all waiting over an hour as well. Seriously question: why do they ask people to make appt if you have no respect for the appt times??? Apparently, one of their medical assistants called in sick and the other one is on vacation is what I was told.

Waited over an hour after paperwork with appointment to do physical exam and drug test. All the illegals here to get exams done. Shady place.

Why would anyone have to wait for an hour and a half on a Monday morning for a drug test. I don’t understand the wait, it’s one of those mysterious questions, just like how did dinosaurs die!

Just saw a nurse practitioner, (Texas accent, really cute). Oh yeah sorry, lol
Great medical care she ordered X-​rays, talked about possible medication, and physical therapy, neck pillows.
All in all I left with better care than kaiser. Yeah it was 4 hours but I got quality health care

INSANELY LONG WAIT. If you don’t have an appointment, expect to sit there for at least 4 hours. The medical assistants are very nice, but one of the doctors was unpleasant to deal with! Why people like that go into healthcare has always been a mystery to me.

Ghetto! Checked in with the front desk and sat and waited an hour then approached and asked how much longer. They couldn’t find me on the list. Turns out they forgot to register me. Of course they added me to the list at the bottom and I wasted that hour. What a joke! Seems to be a scam shop for workers comp that also does pre employment drug and physical screenings. Yuck.

Went here for a physical and TB test for work. I was kinda skeptical if they would take me cause I walked in at 4:40 and they close at 5:00. To my surprise they did. The girl at the front desk was pretty friendly, made small talk, & she did my TB test as well. She was running around all over the place cause it was so close to closing. I mean I understand but I just don’t feel like that should happen when you’re dealing with someones health haha. The nursing assistant was pleasant too, but again same «I want to get the heck out of here» feeling to everything she was saying. Maybe it would be different if I came at a different time, I hope so anyway for the people who go here on a regular basis. The doctor was pretty sarcastic, but not the the point where it was irritating, for me anyway haha. The only one who wasn’t giving off the impression that he was super tryna get outa there. Very friendly guy. They’re an okay office, just shouldn’t show that they’re more interested in leaving than doing their job. Friendliness isn’t lacking though, so it makes it a little less of a pain to be there.

I came here 12 yrs ago or so to do a required pre-​employment drug test (urine test). The place is packed and is walk-in’s. Defiitely understaffed, poorly managed. Not sure how many physicians are actually on duty. A bunch of nurse /​assistant man the place.
I was lucky this time that my wait wasn’t HOURS. I ended up waiting ONE HOUR, eternal if you’re really sick w/​flu/​cold/​cough. Phones are nonstop ringing. After an eternal wait of 1 hr, i was escorted into a room, where the assistnat didn’t even both to meausre and weigh me: she ASKED for my numbeRS! Anyhow, all she did take was my BP. AFter about another 15 min someone came in to see me and after a 5 min interview/​exam he wrote me the prescription i needed. Definitely would not reutrn. Shd have driven the 30 min to my reg MD to get a prescription. turnover is also very high amongst the MDs. The Blue Shield directory obviously doesn’t have the updated info on their MDs. this is prob due to the big turnover that they can’t keep up with their current info.

I had read the reviews, but decided to go anyways because I was sure my insurance was accepted here. Because the reviews mentioned needing an appointment, I called the office around 9 am. The lady told me to come in around 10 as that was when there would be more staff, and the wait wouldnt be too long. Boy was I WRONG! I waited 2.5 hours (does not include 6 pages of useless patient forms, and on top of that they don’t even ask you about your drug allergies!), and then another 30 mins for a strep test! The examination was far from comprehensive, and they told me to take some cough syrup. I should have just made an appointment with a primary care physician. Please heed the reviews and do not waste your time. Also, their computer system kept going down, and she could not even print me a receipt for services which I need for my records.

Friday, 1:10PM.
Under a mandate from work, I arrived at U.S. Health Works in a rush on a busy day. I just needed a quick drug test.
There were hella people waiting! At least 10 – 15. Good thing I had a freakin’ appointment. The nurses working reception provided decent custom service.
A nice lady, Iris T., worked with me after about 15 minutes of waiting. My drug test took less than 5 minutes.
Final Call:
They have to do a better job of scheduling and appointing more efficiently, There was just too many people waiting for service! U.S. Health Works seems like one of those industrial «medical» sites that poor, hardworking injured workers get sent to for a quick patch so employers can force them back to work. I’ve got better things to do then to come back!

$ 157
Look what it bought me:
30 minute wait in the waiting room
5 pages of crap paperwork to fill out
Got to see a physician’s assistant
Took my BP
Swabbed my mouth, determined I didn’t have strep throat
Instead just a viral sore throat
Conclusion:
They couldn’t do anything for me.
$ 157 lighter … and because I have this massive deductible, I’ll see none of it back … man I’m so pissed…
Why do I have health insurance? Somebody please knock me over the head!

This place is the worst medical clinic ever. If you don’t have an appointment you have to wait for hours to get seen. If you do have an appointment you have to wait for hours to get seen. What gives! I recently was injured on the job and was sent to this place. After filling out the 3 page questionnaire, I had to wait 1 hr before the doctor acknowledged me. Granted this place does get slammed but this day there was no more then a hand full of people. And they have so many nurses (chatter boxes) walking around and staring at the patients with blank expression. Some times even bad mouthing the patient they just got off the phone with. Finally I get called in they take 2 X-​Rays of my back sit me in a little ass room. After another 20−30min the doctor comes in and has me perform some kindergarten testes. Example: Stand on your tippy toes, stand on your heels, stand on your tippy toes and walk towards me. What the hell!!! After all that he prescribes me muscle relaxers and xtra strength Ibuprofen. Well I get home and look up on Wikipidiea if the muscle relaxers have side effects. In the first paragraph it says «these muscle relaxers are used for horses» WHAT THE!!!
I hope I never have to come to this place ever again. I have my last appointment today, and I will tell him I am 100%. Even though he did not fix my back, and it still hurts like F#@%! If your employer sends you to this place because of an injury just suck it up and take the pain. Workers comp is not worth it.