Palazzolo

Mallory Wichman gives the best hair cut and style… I will not let anyone else near my tresses! She is so easy to work with and knows what will be the best cut! Great stylist and great salon!

Update: My review has been changed to one star to now reflect the actual business also.
I went in a few days later to speak to the manager. First off, I was not introduced to her. I didn’t know her name. I wasn’t even escorted over to her. The receptionist just pointed in the general vicinity of two women, who were both picking up their things to leave. Unsure which one, I ask the receptionist again. I was honestly giving her a second chance to do this correctly. I had called 5 min prior to make sure a manager was present and told her what it was about, so the receptionist knew why I was there. Anyway, she never caught on. I walked over and asked for myself.
The manager honestly looked at me like an idiot when I expressed my frustration. Never offered my money back, told me she couldn’t make my hair grow back, and that Jaime was an independent contractor so she would talk to her about what they would like to do for me (conditioning treatment, blowouts, etc) to make me happy and she would call me Tuesday or Wednesday. I knew she wouldn’t. Her demeanor told me she wouldn’t. But I gave her a chance. It’s now Sunday.
You guys want my advice… go to a salon that actually gives a crap. This ain’t it.

It’s hard to find a salon that’s reliable and consistent, and even harder to find a stylist who produces great results for all styles of hair. If you’re looking for a cut, color, highlights, blowout — whatever it is — do yourself a favor and go to Palazzolo and ask for Brandon Peach.
I’ve gone to Brandon for all my hair care for about 2 years. He is amazing. He’ll actually sit down with you and give you input, honest recommendations, and explain every detail of the process. He is consistent and always on point. I ALWAYS get compliments on my hair after going to him. My sister lives in New York City and only gets her hair done by Brandon when she visits Michigan. It’s that good. No matter what style of hair you have — straight, curly, kinky, thick, thin, stringy, blonde, black, brown, or red — he will make sure you look like a 10 before you leave.
The salon is always clean and the staff is pretty friendly. I’m always offered a drink when I walk in.
10/​10, would recommend!

I’ve had a great experience at this salon. Brandon Peach is one of the best to do my hair, and I’ll definitely be back. He did blue-​black color on me and a cut with Layers throughout. I LOVE it. Trust him completely.
He is one of those stylists you can just give full creative range to, and trust that he’ll come up with something great. Something you maybe didn’t even think of. REQUEST BRANDON! You won’t be disappointed

Lori is THE BEST hair stylist/​colorist that I have ever been to. I started going to her about 15 years ago, and she is always on top of the latest trends & styles! I love my red hair, but it was difficult for other stylists to get the right look that I wanted. She nailed it on the first try! She took the time to get to know my likes/​dislikes, and I never feel like she is rushed during my appointment. I have never had to wait when arriving for my appointment! If I have ever been unhappy with a cut or color (rarely), she will fix it and doesn’t make me feel bad about telling her. I have recommended her to several family members & friends over the years, and will continue to do so! Did I say it already? I don’t care… Lori is THE. BEST.

I love this salon!!! Jen Sporer is amazing!!! She takes care of my whole family! I don’t live right around the corner but when you find someone that you click with you just go with it. Jen is amazing, talented and knows exactly what to do to make your hair look dynamite.
Parking is super easy, perfect location, and everybody in this one is very helpful from the receptionist to the stylist.

Brandon Peach is amazing! He is the full package! From the color, to cut, to styling — he does it all perfectly! If you need some inspiration or consultation when deciding what you want done, you can put your trust in Brandon. He’s creative, original and does absolute quality work. You won’t leave looking like anything less than a 10! I’ve gone to him twice and been extremely elated with his work! I HIGHLY recommend this salon for its great environment, hospitality and amazing stylists!

Trying to find a new hair dresser is always a nightmare. I had the same hair stylist for years who was great, but she began to have slacking quality. In the search for a new stylist, I met Brandon and found out he worked at Palazzolo. Several friends of mine had gone to him and their hair always looked great, so I decided to try him out. I set up an appointment to get a trim and to dye my hair from brown to red. He did amazing! Red is not an easy color to do right, but Brandon was completely on point. I have gone back several times since, and he always gets the color just perfect. I have recommended several co-​workers and friends to him as well and they have all loved their hair. If you are looking for a hairstylist who is as fun as he is great with hair I would recommend seeing Brandon at Palazzolo!

It took 8 months after moving to the area but I finally found my hair salon. I got a referral for Jodie and have never looked back. I have been very happy with my cuts and color. Everyone leaving the salon always look fabulous. They take credit cards for payment but take cash for your tip.

Palazzolo was doing a special event at The Wedding Shoppe where I got my wedding dress and it was there that I met Fran. She is a fabulous girl and an absolute hair genius.
As a blonde bride, I would NEVER let someone who didn’t know blondes touch my hair, but not only did I start seeing Fran for color/​cut, she took one look at the Pinterest photo I found of the hair style I wanted and made it look even better. She also incorporated the crystal headband I had purchased for my big day.
In addition to just making my hair look incredible all the time, Fran and her assistant traveled to The Henry (where I was getting married) on wedding day to do my hair and all 10 of my bridesmaids + my mom and mother-​in-​law.
They made ALL my girls look gorgeous and they’re still talking about how great they looked. Even my M-​I-​L who is super picky about EVERYTHING, LOVED her hair!
The pricing was reasonable and Fran and her assistant stayed with us until we were ready for first look to make sure every strand was in place.
Thank you so much, Fran! You are amazing!

Mary has been caring for my haircare needs for over 20+ years and I say caring because she really does care about me, my hair and the quality of her work and her expertise in making color look natural. Even 2 months after a hair cut, I STILL get compliments about what a great cut I have. As far as color, I always leave feeling confident that my color looks very natural. I wouldn’t even consider going to a different stylist. Mary is THE reason I go to Palazzolo and I don’t know what I would do without her.

I literally come back to Michigan from New York City to see Reame. Shes the BEST.
She gets my highlights perfect every time and knows how to give volume to my fine hair. Highly recommended!

You know when you move to a new place & you’re super anxious because you’ve left your perfect hair stylist that took you hundreds of cuts to find? Well, I’ll save you the meltdown: just head on over to Palazzolo & ask for Cait. I couldn’t be any happier with my experience.
I’m not great with describing what I do & don’t like about my hair, & Cait knew exactly what to do; it even felt like she read my mind when trying to figure out what color I wanted. I was immediately offered a glass of water, wine or beer — I chose wine — & the whole staff was super smiley & friendly.
One warning: bring cash or check for tip, as you aren’t able to add it to your purchase if using credit/​debit.
I’ve found MY salon & stylist in my new town, & I’m on top of the world excited! :)

Had a great stylist then she would just let her assistant do all the work while she would go outside to smoke and chat with friends… Meanwhile hair dye was dripping down my face and not one person offered help… very rude and poor customer service… u will never go back…

Ask for Stacey

I love this salon! I usually can’t get to an Ann Arbor salon at a reasonable hour because I work late and 45 minutes away, but Royal Oak is only 20 minutes from work for me and many salons there have late hours. Let’s get price out of the way… if you’re looking for a deal, this is not the salon for you. Prices are maybe a little higher than comparable salons, but I decided long ago that you get what you pay for when it comes to hair.
I got a cut and color from Lori based on recommendations from other Unilocalers and I have never felt more confident in my hair! I told her that I was trying to grow it out and wanted Kate Middleton’s hair. (Perhaps I’m a little delusional, I’ll own it.)
Instead of saying no, Lori gave me a GREAT style and the exact (exact!) shade of the Duchess’ beautiful hair! Instead of insisting that I schedule another appointment right away, she told me to make the decision of when to return based on when my hair needed it, not the 6 – 8 week standard that most of my other stylists have recommended. It’s been 8 weeks and my hair still looks great! I really appreciate that she’s working with me to help me grow my hair longer… in the past I’ve gotten frustrated with wearing a ponytail every day and given up about 8 months into «trying to grow out my hair». No ponytails yet!
Things I love: complimentary wine during your service! Skilled stylists. Clean, modern interior. Parking in a lot. Looking good.

I went to Palazzolo for a Keratin Express treatment and couldn’t be more pleased with the results. I usually get Brazilian Blowouts, but I have kinky African-​American hair and it’s hard to justify paying $ 300 per Blowout on my new growth every couple of months.
I tried the Keratin Express treatment after the receptionist explained the process and results, and I’m really happy with how it turned out. Reame, my stylist, clearly worked with African-​American hair before and knew how to blow dry and flat iron my hair straight. She made sure that the end result was perfect and gave me clear instructions on the dos and don’ts for maintaining my hair. The best part: it was only $ 85.
I will definitely go back to Palazzolo if I’m in the Detroit area again.

I went there last week to get a cut and foils as I am still in search of a salon in the area since I moved here this winter.
I really liked my experience at Palazzolo, I mean who wouldn’t love getting their hair cut and colored all while sipping on a glass of free wine.
I really like the feel and atmosphere of the place. It’s a large salon with large ceilings and makes it feel really open. I am actually opposed to the smaller salons where I feel like everyone is staring at my ugly mug so I really liked that it was big enough and busy enough to blend in.
Julie was my stylist and was running behind but sent out an «assistant» right away to let me know and offer me my wine, which I gladly accepted, I was taken about 15 mins late for my apt. but no big deal because of the wine (they also offered water, soda, tea, etc.).
When Julie got to me she was apologetic, very friendly and relateable and asked a lot of questions to find out how I did my hair and what I was looking for. I got all over folis and a cut. Julie was really efficient with the foils which take a long time but somehow she was really quick but still did them really well. I enjoyed talking to her and conversation felt natural and normal which is important to me.
I did have a gripe that the very young «assistant» who washed my hair after the color really hurt my head with all the hard rubbing she was doing while washing so that as a turn off, I just think it was due to lack of experience.
The cut Julie did also turned out good, again she was really efficient but she was experienced, knew her stuff and got me out of there and on my way with a style, cut and blow out that I liked.
Part of the reason they don’t get 5 from me is the price. I am the first to tell you that you won’t get a «deal» at a salon around the area and if you are looking for quality you have to pay. The local salons are all usually comparable but Palazzolo is quite high. What I can get at most any other salons for about $ 120 was $ 150 at Palazzolo, guess I was paying for that glass of wine after all!
Also I had no one ask about my parking or meter or if I needed to feed it or if they could, which they do at most other salons around the area. Also you can’t tip on your credit card, which is also typically for most salons around here so just remember your cash for tip.
Overall I liked my experience and loved Julie but might not go back based on the prices of service.

While I used to be a faithful client of another stylist (who is fantastic by the way, Sandy) it had been years since I lived in the area and was in dire need of hair therapy ASAP! I called and asked for a short notice appointment and mentioned the names I had read reviews for on Unilocal.
Guess what? The recommendation was on point! I got the ace color magician, Lori who was very kind to squeeze me in and the results are absolutely fabulous!!!
Definitely worth the money, although pricey in some respects I think I’m worth the great improvement she made on my hair!
Can’t wait to show it off, and most definitely will be back, thanks again Lori:)

A review of a stylist is one thing, a review of the entire salon is another. I love my stylist, thrilled with the cuts and colors that I get. Only once have I ever been disappointed with my hair after visiting there, and so I switched stylists. I have been going to Palazzolo since autumn of 1998, run the gamut of hair styles and colors, and have been to four different stylists within Palazzolo. My current one has been my stylist for five years now.
The stylists are very, very talented, really. They earn their money. But the salon itself … ugh. I can’t stand the place. It is the epitome of a wannabe cool place that lost its way somewhere. The desk staff are pretentious and too busy checking out their own nails to look you in the eye and be friendly. They consistently forget to give a reminder call the day before the appointment. They make you wait for a VERY long time on the phone when trying to make an appointment, often they disconnect you, making you re-​dial and then wait in queue again. They act like they are doing you a favor when they schedule an appointment. This has been my biggest gripe for YEARS.
It is not the cutting edge place it used to be. The products are no longer the best out there (even the color line has been changed to a cheaper line … the stylists are not happy with it, but the owner won’t budge). Cutting cost measure are evident everywhere now … cheaper hand soap and toilet paper. Stained robes. Cheaper products for sale. (Still pricey, but not what they used to carry). Oh, yeah, and the new location … smaller size … cheaper rent. The owner is cutting costs everywhere he can and it shows.
The stylists are fantastic, albeit a bit disgruntled. The salon itself? I would not go here if it were not for my stylist. So I go. When my stylist leaves, I will follow them to wherever they go.