B & B Collision

Got a nasty dent and some big scratches, and Randy and his team got the car looking like new in less than 3 days and did so for a fair price. I hope to never need body shop services again, but if I do, I know I will use B&B again.

Years ago I was referred to B & B for major repairs on my brand new work van. I’ve since used them for three other repairs on various vehicles and now I’m bringing my daughter’s car in. I guess we’re accident prone. The good news is that I don’t have to think twice — B & B is professional, honest and pre-​approved by my insurance company — State Farm.

Stopped by for an estimate. 5 minutes later I had a written quote and agreed to have the work done. I thought the quote was very fair. I picked the car up and found the work was excellent.
I had a small dent on my door & had my bumper repaired and had the car waxed while it was in. The job was done 100% correctly as promised, I highly recommend B&B to anyone.
Thank You B&B and Nick who assisted me.

Why I chose (and am so happy I did!) B&B Collision:
— Nick came highly recommended from my roommate for work on her vehicle and her brother’s
— Their quote was $ 1,200 compared to a $ 1,900 quote from another recommended body shop
— Nick offered to touch up a few spots for free that needed paint and/​or glue
I was so pleased with the service at B&B from Nick and the others in the office. Everyone I came in contact with was pleasant, easy to work with, and most importantly respectful. It took about 5 minutes to go over the damages and review a quote. When I called to schedule service, it was about 5 days until I could bring it in. They even gave me a ride from my house when my car was ready, and it was sparkling clean and beautiful when I got it! I would highly recommend taking your vehicle here. I can say from experience they do great work and affordable work.

We had an great experience at B and B Collision Corp. I called to find out what the process was for getting a quote and was told it would take 10 minutes. I arrived as soon as the business opened and was back in my car inside of 10 minutes. The business owner treated me with respect and he took time to explain my options. The job was done in the time frame that I was told and it was a really great repair job. He was able to do the job for less that he quoted, which he didn’t have to tell me and could have pocketed the extra money. Instead, he gained a loyal customer. I highly recommend using B and B Collision Corp.

I wish every business was run this way. I had a great experience at B&B. I was in town for just a few days and on my brother’s recommendation (who has been going there for years) I took my car up to Randy to look at. The edge of the bumper was coming off and I hoped that he would just need to screw it back on. Randy showed me where I had ripped the bumper out of its housing and to my disappointment, explained that to reattach the bumper properly, he would need to remove the bumper, repair the area and then reattach it. Randy did the work the same day and at a super reasonable price. No need to get multiple estimates. Just go to B&B. Randy is a really friendly, very competent and very honest businessman. Thanks!

Very customer oriented, with excellent service. Nobody wants to visit a collision shop, but when I need to, B&B is my go-​to spot. Friendly, helpful and they do great work.

I had an exceptional experience w/​B & B Collision! After a rear end collision, my insurance agent referred me to the shop. B & B provided one of the most customer friendly experiences that I have had recently. They were friendly, professional and committed to making sure I was satisfied. The body work was beautiful & they fixed a spot that was not caused by the accident for me. They also recommended local mechanics I could trust and offered to replace headlights for me in the future which is a big deal if you have a VW beetle! I highly recommend this shop!

I had a wonderful experience with B and B. After an accident that caused a considerable amount of cosmetic damage to my car, I went to B and B for an estimate. Turns out, I had to use a different shop for an estimate for my insurance company, but B and B was still happy to perform the work on my car. Randy was in constant contact with me about the progress, and was relentless with the insurance company to make sure my car was fixed in a VERY timely fashion. The work was fantastic, and they even went the extra mile and did little things like polish my headlights and buff out some other small scratches. I would highly recommend this shop to anyone who needs work done on their car and likes to be kept in the loop about what’s going on.

What a great group of people! Randy, Wendy and Nick chat with you as if they’ve known you for years and I’m guessing many of their customers have had a long-​term relationship with B&B. I watched as customer after customer came into the shop with a smile on their face and left with the same. Ask Louie (a fellow customer who sat next to me while I was waiting for my car)… he will tell you about their exceptional work and awesome service. I have to agree. I had a very small paint project for B & B Collision Corp and yet, they treated me like I had brought in enough revenue for the rest of the year. Super experience and surprisingly reasonable pricing for Dream Cruise-​quality work. Very happy that I chose B&B!

I went to B&B on a recommendation. I’ve passed by the place a million times. It’s sort of right at the gateway before you get into downtown Royal Oak if you’re coming from the south.
In any case, the situation was that I had fucked up. I rear-​ended a poor lady who was on her way in her new car to somebody’s funeral and also recovering from breast cancer while I was looking up directions on my smart phone because I was lost as hell trying to get to work from Ann Arbor and the freeway was terribly backed up and I was late late late, so I took the nearest exit I could find and prayed to the gods of directionality (and my phone) to save my sorry ass, which has no sense of direction whatsoever. (Breathe). And while I was looking at my directions, I was stopped at a red light and I’m pretty sure that I saw the red light turn green and the car in front of me start to move, but something tells me that I may have been mistaken because, well, I moved too, with traffic, which I quickly found, as I rear-​ended the woman in front of me, wasn’t moving at all.
Her car was fine; my front bumper was jacked. Ughhhhhhhhhh! And she was a chemo patient going to a FUNERAL! Annnnd the prize for Biggest Asshole in the World goes to — -Aaron!
I’d never been in an accident, never needed body work. I’d heard that the guys at B & B did great work.
They do a lot of restoration on old and rare cars, which I guess is pretty cool if you care about those kinds of things, which I don’t. They also work on cars like mine, which was mangled.
The problem was that their charges were astronomically high. I had insurance, so my deductible was only $ 500 (which still totally sucked, don’t get me wrong), but they charged the insurance company (who charged me, by jacking my rate up through the roof) $ 3,856 to put on a new bumper. I’m not kidding. They bent the hood of my car and some of the side panels, but didn’t replace them. They put on a new bumper. I drive a Ford. A used 2002 Ford. And these guys charged almost 4k for a new bumper. What they did, I figured out, was determine exactly how much market value the car had and charged that amount, sneeking juuuuuuust under the figure that would have caused the insurance company to say «Totaled!»
Okay, fine, B&B. So you’re a business trying to make a buck, and everybody hates the insurance companies, myself included. But here’s the thing: if you’re going to cash in on my misfortune/​stupidity to a degree that is morally questionable, you could at least thank me by fixing some of the other minor issues on my car’s body, like the cracked rear bumper from some jerk hitting my parked car while I was in the store, minding my own business, probably buying a gift for someone and giving money to the Salvation Army Santa who stands at the front door. Or you could have taken out the dent in the driver’s side door from that time when my mom backed into my street-​parked car while pulling out of the driveway. But ya didn’t, B & B. Ya didn’t.
And for that, I spit on you. You didn’t even do a good job cleaning my car. And the guy who did the work? He left epoxy under the headlight. I had to tell you so you could clean it off. Professional? I think not. ‘Hope it was good for you, B&B, ’cause you were a little too slick for me.