Palm Beach Tan

Oh My Gosh! My PBT is the greatest. Taylor is awesome. I have a skin condition which is helped by tanning and Taylor is so knowledgeable and helpful. He is well aware of my needs and he is so kind and makes me feel at home. He knows when I need a 20 minute nap or I’m in a hurry and need a 12 min stand-​up. What a great place. So inviting, very clean and always friendly.
Easy Billing, Friendly staff, Clean facility

Hi, my name is Meg, and I’m a Tanorexic. I only use the Mystic Tan/​VersaSpa booths, and very rarely have I had to wait on one. Most of the time, I’m promptly greeted and sent on my way. They provide everything I need for a great spray tan so I don’t have to bring anything extra with me. I’ve never had an issue with billing, and they make it very easy to freeze my account if I’m not going to use it for a while. I live by the motto, «if you can’t tone it, tan it!» Thanks for keeping me from glowing in the dark, PBT!

I’m not going back. I thought I’d try this location for the first time since it’s close to work, but it was terrible. The front desk assistant refused to let me go for the max time in a bed I consistently do the max time in because it wasn’t recorded in their system that I did the full time last time. That’s total crap, especially since I’m paying $ 40/​mo and only go about 4 times max each month. Plus, the drip and fade marks on both attendants hands from fake tan didn’t instill much confidence in their tanning or product knowledge.

Out of all of the tanning salons I’ve been to, this is by far the cleanest! The salon is definitely well kept and wiped.

It’s just down the street from my place, it’s pretty well-​kept, and the girls working there are quick to help and treat me fairly. I don’t have the issue of the staff asking me if I need lotion every time, but I guess it’s because I come at the right time of night ;) Good location, glad I can give them my business.

The staff was never rude when I was here but not very friendly either. I felt like I was badgered about buying lotions. But my real complaint is that they did not inform me I would be billed automatically every month. I only wanted one month of service during the winter time for some dry skin I was having and the following month when I called in to cancel I was told they would take care of it. I’m not sure if there was a miscommunication but the following month I was charged again. I called again and was told I would have to come in. The next time I did go in I was told they couldn’t print the form at the time but to go ahead and tan and they would have it by the time I finish. Of course they did not. Then today I finally go in again to cancel and am told its the 26^th and too late for billing for them to cancel my service for next month. I mean I get it if that’s your «policy» but for someone that has been trying to cancel and comes in on the 26^th, days before the new month cycle, and you still can’t help out.
So long story short, be warned; if you want to cancel do it before the 25^th of the month, be ready to be strongly sold on lotions, and be prepared to be continuously charged after you want out.

Great staff… only draw back is that every time I go in I get asked if I need sun tan lotion. I know it’s a commission thing but I wish they could note accounts to say not to ask… Oh well. Overall great staff and they treat me pretty good when I go in. :)

After tanning here for 8 or 9 months suddenly the service because hideous. I was treated badly, I had frozen my account on and off a few times and every time I took it off being frozen somehow the prices changed. I enjoy tanning it is one luxury I allow myself but even though this one is convenience I will no longer be going to this establishment at all and I have found another place that is a lot cheaper, better service and much nicer staff.

While not proud that I still use tanning beds, I am very proud of this tanning salon. I have been to many, and this salon is the best I have experienced. Monica, the manager, takes great care if her clients, knows them by name and runs a tight ship to make sure her salon is clean and well stocked. With amazing beds that include mists of water and aromatherapy, her shop offers the best selection and best service around.

Such an awful place. Signed up a year ago and was told I could freeze or cancel my membership at anytime. Came to find out you had to do it before the 25^th. Ridiculous amounts have been charged to my acct just for freezing it. Will never take my business here again and will not recommend it to anyone. I rather not get questioned every time I walk in if I need lotion. The beds are filthy anyways. Total disgust!

I have never left a poor review ever on Unilocal but this one I had to do. It’s mainly the round rock location. I should of stopped going there when my husband told me
husband holds a platinum account and I hold a gold account as of a year or so and bc of the sneaky fees and poor customer service we are taking our buisness to the competition (Which Kelsey on parmer said «that’s fine») Wow! Round rock really needs to step up the customer service and Parmer lane has gone down hill since Valerie left. They wanna charge me $ 10 for updating credit card info which Kimberly at round rock said she would wave. It’s not the money that’s a problem its that its obvious that none of these people communicate to each other. there where also extra fees when I unfroze my account after summer. its really sad that a business like this doesn’t value there clients especially in this economy. Darque Tan has 2 loyal customers now

I just moved from San Antonio to Austin/​Round Rock and after reading the reviews before coming to tan here I have to admit that I was a little nervous BUT I have no clue what these people are talking about because I absolutely love it there. Monica (the manager) is extremely professional and friendly. All of her employees are also very professional and very nice. They all know me by name and always know exactly what bed I use and how many minutes I tan.
I’ve tanned @ Palm Beach Tan in all of the places that I’ve lived from the east coast (MD/​DC/​VA area) to Chicago and now Texas. This particular palm beach has been the best and the cleanest. I love everyone that works there. I rate it 5 stars.

Love this place! Sarah, Chelsea and Leslie have great customer service! I came in not very knowledgeable and not wanting to spend very much money at first to try it out. They worked hard to find the best deal for me and not once made me feel like I was being up-​sold products or services I didn’t want or need. I was happy and impressed!

Wow I can’t even begin to tell you my opinion about this place because its quite horrible. The management is extremely terrible, a woman named Monica who took over this store in July of last year is extremely pushy and doesn’t care about the people who come in unless they pull out their wallet. When I want to go to tan, I expect to go in and relax not to be border lined harassed to buy something. I feel extremely terrible for the employees who work there to be under that kind of pressure. Everytime I come in I hear a different story about how stressed out they are because of the threat of losing their jobs if they don’t have good sales, and I’m sorry but that’s poor management from Palm beach as a company. I care about people and before I go in to tan I talk to the employees and I literally would hate to work here after all the stories I’ve heard. Hang in there girls! So if you really are thinking about tanning here just so you know your going to get into nothing but pushy sales and its as if your at a car dealership. So good luck finding something but honestly this place is not the place to come in and feel comfortable and relax because how can customers feel relax if the employees are not relaxed and happy to be there thanks to poor management.

Soooo I kinda hate to admit that I have frequented this place. It makes me feel so «Jersey Shore» to fess up to being a person who goes to the tanning bed. But sometimes I need a little shade past pale if you know what I mean.
As far as tanning beds go, this one has it’s shit down. They have a fairly efficient check in service where you don’t have to show your id or anything. They have a little finger print scanner that is so Mission Impossible. However, I have rarely had it work on the first try. The facility is immaculate (compared to other tanning salons I have been to).
I am known to be a little on the frugal side, so I just have the basic membership. The tanning beds included in this one are just OK. They aren’t janky or anything — just a little old and small.
If you pay like $ 60.00 per month, you can get into the schwanky beds that have names like «Diamond» or «Platinum». Apparently, they are contoured to your body and have air conditioning and might make you a sandwich.
Oh em gee the lotions are really expensive, too. I am no expert on pricing tanning lotion, but these range from $ 30 to $ 100.
Overall, it’s an ok place to tan, but doesn’t send me over the moon.

I’m mainly giving this place 1 star to make up for the obvious employee who left the last review and gave it 5 stars (Cara F.) I give this place 3 stars. The staff is slow a lot of the time and I’m tired of trying to be sold lotion every time I walk through the door when I’m holding mine in hand. Also I only do stand up beds and the radio absolutely sucks in all the stand ups. Half the stations dont turn on and the ones that do you cant hear the music. Cara could you please fix that? Thanks