Austin Heart, PLLC

The office staff was awesome!

I had an appointment with Dr. Siegel. He ordered a stress echo test. He did not show up for the test and he did not provide a backup cardiologist. The two people administering the test scrambled to find another cardiologist. They found «Dr. Joe» to provide coverage if needed. After the test, I was sent home without seeing a cardiologist. They assured me that I would be contacted for a follow up appointment. I waited a week and still no call, so I contacted them. The person who answered the phone stated that they would send me the report. For real!?! Received the report today and and I have no idea what the report means. What kind of service is this? I totally want a refund of the $$$$ I paid for what their website calls «setting the standard in Cardiac and Vascular Care». ~ NOT

Greeting was cordial as usual. Waiting room is comfortable. Waiting time was very short. The annual record update process needs to be legible & electronic. Photocopies are old school.
Medical assistant was efficient. Respectful & attentive. Thanks
Dr exam was friendly. Medical dialog was easy to comprehendible & valued. Exam data is electronic tracked. Smooth.
Overall the staff was engaging. I appeared to everyone’s primary focus during each phase. Warm & fuzzy is nice.
Another excellent favorable medical experience @ Austin Heart.
Follow-​up visits are automated. They contact you for your next appointment. Reliable
Great organization & team.
Valued client since 2007. Austin Heart keeps me ticking!

Austin Heart has been my choice for heart care for over 10 years. Both my husband and I see Dr. Jerry Gilbert. He is thorough, caring, and the best at explaining in layman terms everything we want to know. He is a Dr. who appreciates the patient who takes an interest in their treatment, so in turn he goes to great lengths to involve the patient in discussions and decisions. This office is friendly and comfortable. Dr. Gilbert’s assistant, Tara, is fabulous. She is in tune to each patient as if they are the only one. And her knowledge is amazing! We feel very comfortable seeing her when Dr. Gilbert isn’t there. We would never leave this practice! Hope they are around forever!

Went here for an ABI at the directive of my foot doctor to check for circulation issues that might be causing the problems I have with heel and calf pain.
The facility feels very high tech, clean, and up to date.
They were able to schedule me within a week, even though my foot doctor had indicated that the scheduling was usually a few weeks out. I’m assuming this is because I chose to drive to Round Rock instead of going locally to an Austin branch.
Upon arrival, the wait was minimal, maybe about ten minutes at most.
The person at the desk asked me questions and filled in the blanks in the computer instead of having me write things out on paper. This was great for me since I have cubital tunnel syndrome, and therefore some pretty intense hand pain when writing. So don’t worry if you’re going here and they don’t have you fill out any new patient forms beforehand.
The diagnostician was extremely friendly, explained everything as we went, answered all of my questions, and was patient with me while I slowly did some requested exercises to duplicate my issue.
This place is a little out of the way for me, but I’ll definitely be seeing them if I need any other such diagnostics done. Worth the drive.