Cornerstone OB-GYN

I have been coming to Cornerstone for 4 months now, as soon as we moved into this area. I have had no negative experiences and found all the staff to be very friendly, competent, and helpful! The front desk employees are super sweet, know what they are talking about, and send text/​email reminders about appointments. They also were very helpful about my insurance, which other clinics had not heard of.
I was seeing Dr. Irvin who retired and am now seeing Dr. Anger– both of which have been great, take time to ask me questions and listen to my answers, and most of all really seem to care. The office itself is beautiful, the bathrooms and public areas are clean and well decorated. I have never had to wait for an appointment and often get in earlier than my appointment was scheduled for.
I’m very surprised by all of the 1-​star reviews. I have had only positive experiences.

So far so amazing. My nurse gets back to me right away! I just got pregnant and look forward to going here for my pregnancy with dr. Bookout!!!

This is the sweetest group of people you could ever ask for! I have never had a single problem here. I always feel super comfortable with every nurse and Doctor here. I highly recommend this place! I had Doctor Irvin and I have Duncan now and these are just the best people!

I could not agree more w/​other reviewers on how rude the nurse assistants and front desk staff are at this place. I left a few years ago and haven’t looked back since. I moved to Austin Area OBGYN and could not be happier! I actually get a call back when I leave a message for my doctor’s nurse! What a weird thing!
Dr. Choudhry is a nice lady, but she really needs help on how to hire an effective, smart, and responsive assistant. The one that was there three years ago was about as bad as it gets. I finally got so fed up from her nurse not calling me back that I wouldn’t get off the phone with the front desk until she put her nurse on the phone. The nurse then proceeded to give me attitude when SHE was the one that wasn’t doing her job! All in all, visiting an OBGYN and getting call back really shouldn’t be this difficult.
This is Austin, TX — hiring a wonderful nurse should not be hard! Oh, another review reminded me… they CHARGE you $$$ to get your patient records forwarded. Pretty sure that’s illegal. THEY ARE MY RECORDS!!! I told them to forget it. They clearly need the $ 25 more than I needed the records. I started from scratch at my new place. I REFUSED to pay them for MY records. Terrible, horrible, awful practice for charge for the forwarding of patient records.
Good luck to all of you. Steer clear of this place though!

Dr. Bookout was great and I have not experienced any issued with office staff– they’ve been great as well. I went for an 8 week ultrasound to see what should have been our baby to find out I had a very rare pregnancy– a complete molar pregnancy– a tumor that’s cancer and not a baby at all (1 in 1500 pregnancies experience this). Our first meeting wasn’t as expected but she was great anyways with delivering the terrible news. She gave me all the info in a very caring way and answered every question. I never felt rushed, just overwhelmed as you would understand with getting such horrible news. We scheduled an emergency D & C the next morning and that went great as well. Everything went on time. I have seen her 3 times in the last few weeks and have not had to wait. I couldn’t have picked a better doctor to help me with this unexpected problem. After reading other peoples stories that have dealt with what I’m dealing with, I’m lucky to have a doctor that has knowledge of this rare condition and got treated within 24 hours. It can be life threatening if your doctor doesn’t know what it is right away. I have a long recovery ahead of me and I’m glad she’ll be there to help.

I had Dr. Anger and after reading other reviews, I had a similar issue. After her asking about me being on birth control. I told her I had never been because of my age and I had smoked. She insisted it will be fine so I trusted her and got on a prescription. 2 months later, I had blood clots in my lungs from the birth control. She seemed not to care about my concerns and insisted it would be fine. I will not be back and I felt my health was not in their best interests.

I found this clinic, and my doctor, through Agape. This is the nicest staff in the world! Near the end of my pregnancy the staff knew me by name, greeted me kindly and made me feel welcome. My doctor, Michelle Irvin, was fantastic! She answered all of my questions, no matter how dumb I thought they were. During labor she was calm and collected while encouraging me, which in turn kept me calm. I definitely recommend her to any new to-​be mothers!

I’ve had some bad experiences with women’s clinic’s in the past few years, so I am very thankful to have found my doctor (Dr. Anger) at Cornerstone. She is very kind, knowledgeable, and open to questions. A lot of doctors make me feel rushed, as if they don’t have the time or willingness to answer for concerns. Dr. Anger was the total opposite and was very patient and willing to address concerns. The reception staff and nurses were all very nice and welcoming also.

I hate to give this place a bad review because I truly loved having Dr. Choudhry as my doctor. She is wonderful; I just wish she worked elsewhere. The testing and billing practices at Cornerstone are incredibly shady. I went in for a lab test, and the doctor I saw that day, Dr. Duncan as Dr. Choudhry was out of the office, decided NOT to perform my requested test and chose to perform a completely different, unnecessary, and unbelievably expensive test without discussing it with me. She then proceeded to send that test to an out-​of-​network lab without my consent and in violation of their own policies. Their financial policy states a specific lab where they will send test unless otherwise requested by the patient. That lab is in network for me which is one of the reasons I originally became a patient at Cornerstone, but apparently Dr. Duncan feels she does not need to abide by that agreement and is perfectly fine with leaving her patients with outrageous bills their insurance will not cover.
After weeks of fighting with the office, they agreed to write off the unauthorized tests and perform the originally requested tests free of charge. However, that was all for show as I see today that they have sent a bill to my insurance for the new tests. I was willing to give the office another chance and withhold negative reviews after the initial appointment because I really like Dr. Choudhry and it appeared the office was willing to correct their wrongs. However, I will not stand for being lied too and the shady billing practices of this office. I think every current patient and potential future patient should be aware of my experience so they do not have to go through the same trouble I have been going through. I highly encourage you to look elsewhere for obgyn care.

I have been going to Cornerstone since Aug 2009. I am very happy with Dr Choudhry, Amanda, Gretchen, and entire staff. They have been so supportive and helpful on both OB and GYN side. They supported me through my first pregnancy and now my second one as a high risk patient due to my age. I have had some other issues in between and so in those regards they have definitely been a blessing as well. I feel very comfortable discussing any concern I have with anyone in the office whether health related or otherwise (insurance, billing, appointments). I have never been rushed through an appointment, sonogram, or treatment. Wait times are short, unless Dr Choudhry is delivering a baby and /​or at the hospital, which is conveniently right across the street. Usually then they offer to re-​schedule, for me to wait, or see another Dr. I have had a chance to see Dr Anger and Dr Duncan as well when Dr Choudhry was unavailable. Both were amazing to take over when Dr Choudhry was unable to. In fact, Dr Anger delivered my first child because Dr Choudhry happened to be out of town when I went into labor. I have had nothing but excellent treatment and care from everyone. I definitely recommend this practice. They have been absolutely awesome.

Do NOT go here! My wife and I both had a horrible experience with these doctors. My wife’s ob/​gyn visits found the doctors rude and demeaning towards her. For myself I went there for Biote hormone replacement therapy. During the process they seemed nice but shortly afterwards they stopped having males as patients which was annoying but then they want $ 25 dollars to get your medical records. I paid for my medical records over a month ago and they still haven’t sent them to my new doctor. I would call them inefficient, unorganized, unprofessional and rude to patients. There are other much better doctors in the Round Rock area.

The receptionists are rude and unknowledgeable. I tried to make an appointment on 7÷18÷14 for my 70 year-​old wife who has Alzheimer’s. The receptionist said she had to have a referral from her primary care physician. I knew that was wrong and politely questioned this. She also said Medicare Part B wouldn’t pay for an annual visit. I told her we have secondary insurance (Blue Cross) that would pay.
She put me on hold and another person answered. She was very cold and said «We are not taking new patients.» I took this sequence of responses to mean we are lying to you about not taking new patients because we don’t want to see older females with Alzheimer’s, or we don’t want to deal with husbands who question what receptionists say. I believe my demeanor was nonthreatening and appropriate and that their treatment was not only unprofessional but unkind. To the physicians at Cornerstone – please train your receptionists because they are your patients’ first contact.

SHORT VERSION: Rude Staff. Doctor not really interested in your opinion. Will not offer IUDs to most women. Constantly incorrect billing and poor organization. LONG wait times.
Why oh WHY did I even give them a second chance?
I saw Dr. Anger last year on my first visit, and while she was friendly, I didn’t feel that she listened to me at all. I was very set on getting some NON-​hormonal birth control in addition to my yearly exam, and in spite of my bad history with hormones, she disregarded my opinions, spent very little time with me, and then wrote me a prescription for Yaz (a HORMONAL pill that has been once again ripped off the market).
She was also adamant that I had an ultrasound completed when it was completely unnecessary.
The staff is RUDE! Rude, rude, rude. I cannot emphasize this enough. Long wait times, bad attitudes, poor organization. They mi scheduled me twice, so I never did get my ultrasound. They never released the results of my exam either.
The second time I was stupid enough to try again, I was given the run around about an IUD and all the myriad of reasons I couldn’t have one. They wanted me to come in for ANOTHER exam and another ultrasound.
Surprise!
I make an appointment to get it out of the way (really want that non-​hormonal IUD) even though they were very resistant to even talk about it with me.
It should be noted that Gynos do not make hardly any $$$ off IUDs because the product itself is so expensive. I firmly believe this was part of the reason Dr. Anger and her staff were resistant to discuss this with me.
I made an appointment friday afternoon, they send me FOUR text message reminders ALL WITH DIFFERENT TIMES!
Naturally, when I call to confirm what time out of the four they sent they wanted me in, no one picks up. I call the MINUTE their office opens on Monday morning, and guess what? They said I should have been there already.
Although I was really frustrated at missing my ultrasound thanks to the lack of organization and communication (completely their fault), I said I could still make the other appointment with the doctor no problem. They said NOPE and asked that I reschedule. AGAIN.
THEN THEY SENT ME A BILL WITH A NO SHOW FEE!
So now I have to pay $ 25 for a f%#^ing no show fee because of their lack or organization, to see a doctor who doesn’t listen to me, them pay another $ 25 to get MY OWN RECORDS released to me.
Fat chance. STAY AWAY.

Just started seeing Dr. Irvin. So far so good! They whole office is very friendly! All females. So far my pregnancy is going well, they are very thorough. I’ve been another office before this and they were awful! I’m so glad I switched to this office. The u/​s tech is great as well! Very patient! I will update my review in December 13′ after I have the baby.

I am been going to Cornerstone OBGyn since 2009. I see Dr. Choudhry. She is wonderful, but I have to say that the other staff I have come in contact with have also been amazing. Everyone is always friendly.
The longest wait time I have had was 20 minutes because Dr. Choudhry was dealing with an emergency at the hospital. Normally I am able to attend my appointment and not take any longer than my 1 hour lunch. I love that I can schedule my appointment and fill out all of my paperwork online.
I have recommended Cornerstone OBGyn to several of my friends, and they all seem very happy with the service they have experienced also.

The office is nice, clean, and the doctor that I saw was very good.
However, after looking at the Dr. bio’s I thought a different doctor (who is accepting new patients) would be a better fit for me.
I called to schedule my next annual visit and requested to change doctors. I was firmly told that I could not do that, no matter the reason. If I wanted to continue going to Cornerstone, I could ONLY continue to see the first doctor.
I said I was going to have to find another office because of their policies, and the receptionist didn’t seem to care one bit. I am shocked to see how little they accommodate patients.

I just moved to the area and actually found this office through Unilocal.
You fill out all of your new patient forms online through their website, which is so convenient. You can even update this information through your profile so that everything is up to date on your next visit.
The office décor is «rustic Texas chic.» Wooden and purple velvet chairs. The waiting room is nice with a lot of seating and windows. They were playing country music which is not my favorite, but it is Texas…
I saw Dr. Anger for my yearly and was in and out of the office in about half an hour. She was very friendly and happily answered all of my questions.
Lastly, do take the time to read the filtered reviews. Some of the reviews on the main page are rather harsh. An OBGyn’s office can be an emotional place and it can be easy to get frustrated with the doctors or staff. However, my experience was great and I plan to go back again for my next yearly.

I am a gynecology patient of Cornerstone, so I cannot attest to the OB side of things. That being said, Dr. Anger is awesome. She makes you feel comfortable, answers all your questions thoroughly, and really is just down to earth. I’ve never waited too long either. The office is very accommodating — I called today with a question about my birth control and Dr. Anger was not in. They offered her nurse, and she called me back within a couple hours with an informed answer, but wanted to set an appt for Monday with Dr. Anger. I could not have been more pleased! Thanks Dr. Anger, and Cornerstone OB/​GYN for being so reliable and kind.

I’ve been through more than a few doctors who didn’t listen to me, and received more than one misdiagnosis as a result. So when I got pregnant, I was nervous about finding a good doctor. I visited Cornerstone on a recommendation, and have not once regretted it.
From the moment you walk in, the place feels comforting and kind. The receptionists are friendly, and they remembered me each time I went in. The ultrasound tech was clearly fantastic at her job, and walked me through everything she was doing. Dr. Irvin was thorough, professional, and caring, making sure I knew what to expect from each visit.
However, I suppose a true test of the quality of a doctor & staff is when things take a turn for the worse. I suffered a miscarriage early in my pregnancy. That day, everyone I interacted with at Cornerstone was unfailing in their kindness and compassion. Dr. Irvin must deal with this particular flavor of heartbreak fairly often, but she still got a little teary when explaining the situation to me. She offered me tissues and empathy, and she remained professional and strong despite clearly being sad for me.
To whomever mentioned that Dr. Irvin seemed cold to her in an earlier review: I think that it is easy to see coldness or detachment where there is actually professionalism and. While it meant the world to me to see that Dr. Irvin was sad *with* me instead of just sad *for* me, I think if she had been any less professional I would not have trusted her to care for me. She made time to answer all of my questions and explain all of the details to me.
I have visited Cornerstone many times since then, and each time everyone remembers me by name. My lab appointments are always quick and punctual. One time I had to call them because I didn’t receive a call with my blood work results, but frankly, I chalk that up to the occasional human error. The nurse was very friendly and apologetic when I called, and nothing like that has happened since.
Overall: I highly recommend Cornerstone OBGyn, and Dr. Irvin in particular. I will continue there if/​when I get pregnant again for sure.

We gave them two chances, go elsewhere!
First off, they get the lab results and do not contact us when they told us they would and refuse to gives us the results and then the second time we went back, they told my wife they would send her prescription in and didn’t but were more worried about getting our insurance to pay them than my wifes health… and the lab they sent us to, practically stabbed my wife when they drew blood and not sure what happend, but now she has some alergic reaction to whatever they did.
Avoid going here.
We are going back to the OBGYN that we had with our first child even though it’s on the other side of Austin, it’s worth sticking with someone you trust.