SpaKhaiYah Wholistic Day Spa

This place was a terrible as the other reviewers posted. The massage was more like someone spreading lotion on your body with pretty much no pressure. They did demand the 20% gratuity. The owner is one of the sticky-​sweet types, which is completely fake. Bar none, this is the worst massage place that I have ever been to. The experience itself was a waste of time and money.

This spa gets a single star because the atmosphere is clean & the therapists were pretty good at what they do (massage, body scrub, facial.) What appalled me was that they actually have the nerve to demand that clients tip them a certain amount. I purchased a 2 hour spa package on Groupon for $ 108. At the end of my combined facial, body scrub, & massage (which lasted exactly 2 hours altogether), I tipped $ 30 each to my therapist & my daughter’s (it was one if get sweet 16 gifts.) I’ve been to quite a few spas & in my estimation, this was at most a $ 200 package — meaning I saved approximately $ 100. So a $ 30 tip is pretty decent — the services were good, not superb but good — worthy of an «acceptable & decent» tip. The co-​owner (also one of our therapists) actually reprimanded me for the $ 30 tip & told me that a minimum $ 40 tip is required as this was a $ 400 package. I was so shocked & appalled that I just handed over the extra $ 10 (for both my daughter & myself– so $ 20 total) & hurried out, knowing in my mind that I would never ever return. This was no $ 400 package & even if it was, it is ultimately the customer’s decision as to how much to tip. Looking back, I realize I did not have to hand over that extra money but good riddance!