Cakes by Darcy

They did a great job executing our idea within our budget. The cakes tasted great as well.

ALL CONSUMERS BE AWARE!!! SHADY BUSINESS ALERT! RUDE OWNER, HORRIBLE CRAFTSMANSHIP, WAIST OF MONEY
Hello everyone! In the middle of August I visited Cakes by Darcy, disregarding the negative reviews. A picture was sent to them in regards to the cake that I wanted and I was told that this three tier cake would not be a problem. The cake was to be made for my daughter’s birthday. The cake cost $ 438 and I paid a half as a down payment and paid the other half when the cake was finished. The order form was filled out that same day and I also asked if I could have the cake delivered because I live In Fayetteville, Georgia. I was told no, but not to worry because I would not have a problem transporting the cake. I then gave a 5pm time for the cake to be picked up. After careful consideration, I called two more times and asked if I could have the cake delivered and I will pay more than the standard delivering fee for this service. Again, she declined.
The day when the cake was finished, my dear parents picked up the cake for me. When I arrived home and opened the box, the cake had ICING RUNNING ALL OVER THE CAKE, THE LAYERS WERE MOVED, THE DECORATION FELL OFF, AND THE INSCRIPTION ON THE CAKE LOOKED AS IF A KINDERGARTNER HAD WRITTEN IT. THE CAKE WAS A DISASTER!
I contacted Darcy and told her what occurred and she blatantly called me a liar and then told me in the years that she has been opened, she has never had a bad review (as we know through her reviews that is a lie). Her tongue was laced with acid in speaking to me. I was shocked! She lacked empathy and consideration for what occurred. To make it clear everyone, I DID NOT WANT A REFUND I JUST WANTED THE CAKE TO BE FIXED. AFTER ALL, I DID SPEND $ 438 on this cake! But of course, Darcy did not fix the cake! In fact, Darcy blamed the time and location for the reason why the cake was destroyed! Everyone let’s remember, in the first paragraph, that an order form was filled out divulging my location of where I live. Also, the numerous times I requested for the cake to be delivered and the time that the cake would be picked up!
Dismayed, the day of my daughter’s birthday, I quickly rushed to local bakeries to find a cake. When I showed the cake to one baker, the baker was in shock. She told me the icing was made light, thus the bleeding, and the cake was not properly reinforced. She then told me that the cake could not be fixed, however she took pity in me. The baker was able to make a lovely cake just in time for my daughter’s birthday. This of course was not free as I paid $ 300 for this cake.
Grad total for the cake disaster: $ 738 for a 7 year old birthday cake! Thanks Darcy!
PLEASE EVERYONE BE MINDFUL OF THIS BUSINESS! DO NOT PURCHASE ANYTHING FROM THIS BAKERY.
This is not my first experience purchasing a professional cake, so I know what to expect. This was a rookie move that should not have been made.
Please look at the picture I posted in their album to get an understanding of the cake that I received. Please don’t be tricked. All negative reviews are true!
Thank you!

HORRIBLE, DONT EVER WASTER UR MONEY HERE, I ordered my sons grad. cake here and paid 75.00 for it up front only to arrive there the day of his party and they had LOST my cake order and had to throw one together and it was not at all like the one I had ordered! They even REFUSED a refund until I had to literally make a scene to get my money returned! Poor management skills, here still to Walmart bakery, they r certainly MORE reliable than this PLACE! n ¹⁄₈ of the price!

I have to agree with many of the commenters that the customer service here is atrocious. Years ago when there was very little competition they could probably get away with a rude, disinterested front counter staff, but there are other — much much cheaper and just as good if not better — bakers in the area and I will take my business elsewhere. They did an amazing cake for my son’s birthday… but when I called recently about a second cake I was quoted one price on the initial order, then a price $ 25 higher when I called back to clarify the order (nothing new added). When I questioned it I was met with a «do you want it or not?» I did not… went elsewhere and was completely satisfied. Must be nice to be able to turn away customers!

Cakes by Darcy did my daughter’s wedding and groom’s cake. They were both perfect and delicious. The wedding cake was elegant and many people commented on how pleased they were to see a traditional cake. My daughter is gluten free so Darcy arranged for a layer to be made with a gluten free baker. She handled all the arrangements for the layer to come to her to be decorated. The groom’s cake was made from a photo my daughter had seen. It was exactly as the photo indicated and the groom was surprised and delighted. The service we received from Darcy and her staff was professional and hassle free. We had a cake tasting and were able to customize the individual layers with their delicious flavors. Thank you all at Darcy’s.

The cakes made by Darcy are pretty, small and overpriced. I ordered two cakes from them before finding another baker. Their white cakes are tasteless, bland and flavorless. When I asked them why the taste of the cake is so bland, you can hardly taste any vanilla flavor, the owner responded quite condescendingly; we use a French white cake. I asked her if French white cake meant flavorless. To which she responded that they use vanilla beans of highest quality. I guess my palate isn’t French or cultured enough to detect the mild to nonexistent flavored of her cakes so I found another baker that makes cakes more to my liking.

I went in to visit yesterday to discuss a 21^st birthday cake for my daughter. The girl had the personality of a stick and kept running back and forth to the back. They acted like they did not want to compete the cake and gave me an outrageous price of $ 300. I asked for alternatives and ideas and she brought out a cookie cutter!!! Overpriced and terrible service! I found a wonderful lady in Cumming who will complete the cake for less than half the price.

I ordered a cake from Darcy over a year ago so this review is a long time coming
I wish I had a picture but unfortunately I don’t. The cake was fantastic she even made a special edible shoe
Being hideous in the kitchen I really admire her baking skills
Will definitely recommend

While the cake tasted delicious it was obvious they put five or less minutes into decorating it. I asked for something simple for my daughters first birthday but what they provided was lazy and sloppy. I was disappointed to spend that kind of money on something my one year old could have done.

Visited today for the first time and was very pleased with the service. Asked about ordering a cake for my son’s birthday. She was able to confirm they could make what I wanted, and showed examples. I bought 6 cupcakes and a lemon square. The lemon square was very, very good. I judge bakeries by their lemon squares. Her crust was firm and the perfect consistency. The lemon was perky but not too sour. The top was soft and fluffy with the powdered sugar. An excellent square. Can’t wait to order the cake!

Walked in at 5:01. At 5:09 I was back in my car empty handed. One of the ladies behind the counter was doing a consultation for a specialty cake when I walked in. The other lady was just starting to help the gentleman who had walked in right before me. Turns out he had a specialty order as well and need to look through pictures to determine what he wanted. I waited patiently but after 5 minutes no one had greeted me or even acknowledged my presence. It wouldn’t take much to say «we’ll be with you in a minute» or ask if I was planning to pick something from the display case and get it.

Cakes that taste as good as they look. I’ve ordered cakes from CbD for several occasions and every time they were delicious and perfectly decorated. The staff has always been very friendly and helpful.
Whoever designed the parking lot at this shopping center was probably drunk while doing so but don’t let that stop you from giving Cakes by Darcy a try!

I wish I had read the other reviews before placing my order today. I had a previously bad experience with the unfriendliness of the owner but thought I’d give her another chance. However my first impressions were confirmed today with my experience of trying to decrease an order of cupcakes I made earlier in the day for a pickup 5 days from now. She refused to give me a refund and was rude and condescending. She refused to consider the fact that her staff may have made a mistake and instead inferred that I was lying by adding that «we have the whole order on video.» If I cared enough to subject myself to more unpleasantness I would go in and make them play the video and prove them wrong. But no, I’ll take the store credit and maybe give it to a friend (or enemy) since I will never do business with them again. It’s a shame because their cakes sometimes taste good and are always pretty.

I absolutely LOVE the staff here! They are amazingly talented and incredibly friendly! I ordered a last minute birthday cake for my sister and I had concerns about ordering a 2 tiered cake so last minute. But the staff assured me that it will be done and be ready to pick up in just 2 days! I originally wanted a masquerade mask on top but with the given deadline, it wouldn’t allow it enough time to dry. So we went with plan b and I ordered a separate party mask. They were able to create an amazing theme around it! Long story short, the cake turned out even better than I imagine and it was absolutely delicious! I will definitely recommend this place to all of my family and friends!

The cupcakes I bought from this place were great and staff was very nice. Definately will be revisiting

Probably the best cake joint in Roswell. Let me re-​think that… It is the best cake joint in Roswell !
If your looking for something special stop here. Can’t go wrong with this bunch baby…

I swung by on a Saturday afternoon in the last hour before closing. When I called ahead to see if they had any cupcakes left, the nice girl on the phone let me know they pretty much had all the flavors and to come right in.
Initial Reaction
Pros: Good variety of flavors, friendly and knowledgeable staff
Cons: Worst shopping center in ever to try and get though, only 2 varieties of regular sized cupcakes, the rest were colossal size
We ended up getting a regular size strawberry, as well as the colossal almond, and peanut butter chocolate. The strawberry was very tasty. The frosting wasn’t too sweet and it was buttery. The strawberry flavor was fresh and prevalent. The cake was moist without being too dense. Great cupcake!
Out of the colossal cupcakes, the peanut butter chocolate was the hit. The chocolate was so good! I usually don’t go for chocolate cupcakes as they are too sweet, but the balance in this was so delicious. It was very rich, though, so I wish it was in the smaller size. The almond cake was light and airy, but I just wished for a bit more almond flavor.
This is a great spot with very tasty treats. I would just recommend sharing the cupcakes since they are so large!

Outstanding.
I organized a surprise 50^th wedding anniversary dinner for my parents in Atlanta from my home in Seattle. Going forward blindly, I found Cakes by Darcy online through a referral. Fabulous!
Jessica took several phone calls, and was remarkably patient and understanding as I neurotically tried to perfect an idea I hadn’t even fully formed. She listened, sketched out a few designs based on our conversations and emailed them. Once in Atlanta, when things didn’t go quite the way I had hoped (on my end, not theirs), Jessica was right on top of it and smilingly went above and beyond to help me out.
The final product was gorgeous, delicious and was exactly what I was looking for, despite my amorphous descriptions. While the dinner (at Canoe in Vinings, see separate review) was a disaster, the cake was a work of art.
I couldn’t recommend these folks more highly.

We just moved to the area and were very excited to try a bakery in this excellent location. I ordered the Irish Whiskey Cake, hoping it would be exactly as it sounds on the menu.
Although it looked beautiful, that’s about the only thing it had going for it. The cake itself was very dry. Everyone that had a slice commented on how dry the interior of the cake was.
For the price I paid for this cake, to have it taste the way it did, I don’t see myself going back there

This place is amazing! Their custom cake creations are superb and always a hit. Personally I love the petit fours, tea cakes, and cookies as a little dessert treat for myself.
Prices are very reasonable for the quality of the finished product, but be prepared to pay for what you get. This isnt a Publix or Kroger bakery folks, it’s the real deal.