Next Generation Trust Services

VERY VERY HIGH FEE’S. NOT ONLY ARE THE FEES HIGH, THEY CHARGE YOU EXTRA FEE’S. They will do things called «research» often and CHARGE YOU!. PLEASE DO YOUR RESEARCH! THEY DO NOT DISCLOSE HOW YOU WILL BE CHARGED CERTAIN ASSETS. (Example for my precious metals they charged me as multiple assets just because different denomination in bars I have. This was NEVER disclosed to me that they would be considered multiple assets each charged 300 annually, then when they recommend me to switch my billing option because I complained of high fee’s they charged me for that in the name of «research».
POOR customer service. I have been hung up on multiple time by the main person who answers the phone «Deanna» who also tries to handle many tasks but knowledge is poor. She also talk to the customer like a «mean girl» from junior high school. Also Jamie the CEO is very poor with customer service. DOES NOT CARE ABOUT CUSTOMER OR FUTURE OF YOUR INVESTMENT. ONLY THING IMPORTANT IS THAT THEY MAKE MONEY FROM CHARGING YOU HIGH FEE“S.