Toy Hauler Liquidators

Poor poor service. Like others have said salesman was fine but after the fact they don’t return calls or follow through on anything. Only make excuses. The owner is the worst person I have ever dealt with regarding customer service. He has a complete lack of anything to do with customer service.

DO NOT BUY FROM HERE !!! This so called company did nothing but lie and mislead me. I will be contacting the manufacturer of my trailer and be letting them know of my experience.

My experience echoes that of Manny. Sale was fine, but If you want any level of service after the sale look elsewhere. Despite multiple emails and voice messages over the last three months I have yet to get a single response back from their service manager Vince. The guy simply doesn’t follow-​up. My brother will soon be in the market for a hauler but we will be shopping elsewhere.

Bought my 2015 toy hauler here and was very satisfied with my experience. Ben was great. I did a lot of research and already knew what I wanted and they had it and at the best price.

The sales experience was OK I guess. Low pressure and they answered all of my questions. The problem is after the sale!!! Good luck trying to get anything repaired. Good luck ordering parts! Good luck getting a call back! I left 6 messages for the manager and never got a return phone call. He is useless. I had to go there in person just to get my toyhauler back after a month of calling. I would have NEVER purchased my toyhauler from them if I knew about their POOR customer service. I suggest you stay away and look somewhere else to buy your trailer. I swear I would have paid $ 500.00 more for my toyhauler just to get some decent customer service.
Do yourself a favor and shop somewhere else!

Glad I can be the first person to review these guys! I found them after going to Camping World and then doing a quick Internet search on a Forest River 195bh trailer. First, Camping World did not have the trailer in stock (only the brochure), second, it would have been much more expensive. I had 30 minutes left before they closed, so I jammed over and pulled in the lot. Very low key sales person approached and asked if we needed some help, which we did. We found the trailer we were looking for; after awhile we decided to buy it. I put down a 500 dollar deposit, and was going to come back in two days to pick it up. The manager was not willing to come down on the purchase price, but, offered to give me a hitch and brake controller at cost, no installation cost, which I was happy about. Plus, I knew this same trailer would be several thousands more at Camping World. The next day I decided that a few options on the trailer were not what I wanted. I went back and spoke with the GM and he was extremely helpful in trying to get me the exact trailer that I wanted. He made some phone calls and then said I could order a ’15 and get the exact options I wanted, but, it would not be ready until at least the end of August. Only one problem, I was scheduled to go on a five night trip starting July 30^th. To make a very long story a little shorter, I ended up asking for my deposit back, because I had found another 195bh down South. I would have much rather bought here, I just could not wait the six weeks. Here is the BEST part, they still hooked me up with the brake controller and hitch at cost. Even the place I ended up buying it from said that the deal they gave me was great, and their price was double. So, I ended up making some friends, got a great deal on a hitch, and now I know where I will be buying my next trailer from. Thank you Skylar and crew for everything! Greg & Dawn
TIP: do your research, check out all the best prices on the Internet, they will be close if not the best price.