Pita Pit

The website was easy to navigate, the driver came right on time and was incredibly polite. We order food every Friday for our office, and Pita Pit’s delivery driver was the nicest and most punctual that we have experienced with any establishment. Would definitely recommend!

Food was good but service was horrible. The workers all appear to be miserable and were not very helpful directing someone new where to go after ordering. One of the workers actually waved their hand at my face as if I were developmentally delayed. Def not going back there because of that first impression.

Pita Pit is like the Subway of falafel for me. You go in, pick your stuff, get your stuff and go. For the speed, it’s pretty tasty! I wouldn’t say it’s the best falafel in Rochester, but it works. You also get a lot of food stuffed in a pretty huge pita! The price is decent too. The only reason it doesn’t get 5 stars is because I wish they offered more authentic toppings, some spicy pickles, tahini, something to make it unique and less chainy. Also, the falafel isn’t deep fried, so it’s not very crispy. plus it’s all mushed together in the the pita anyway. All in all though, good place to grab a bite, especially if you’re short on time.

Ordered the Chicken Souvlaki pita for myself and my wife ordered Hummus Pita. Both of them were really good — tasted fresh, delicious and they were of sufficient quantity (filling). Will definitely come back and try the other items on the menu.

I miss having a pita pit in the city. A guilt free order in option. Toppings selection is on point, and you really can build a pita to suit anyone’s taste. Take your time to read through the options if building your own, or play it safe and order the gyro or another preselected pita.

Just had a pita from here and hadn’t in a while, the last one I got was good cooked onions and peppers and mushrooms with my chicken breast. This time didn’t even ask if I wanted it that way! Hot chicken, cold veggies and cheese didn’t even melt… and did I mention thank goodness they roll the pita be a use this dude almost destroyed opening it and it was all around a lackluster item I’ve ever had from there… what happened pita pit you used to be the bomb!

I’ve always loved Pita Pit. I’ve only been to the one in Syracuse, the one in Rochester does not disappoint. Really solid pitas. So many topping options and you don’t feel guilty about eating out because everything is so fresh. Best part about it is not extra charge for artichoke hearts! Delish

Great food! They deliver too. In fact I’m going to order one now! Love the gyro!

I’ve been going to Pita Pits for years and always had good experiences, but last night I ordered delivery from this location and it took 2.5 hours to arrive at my house. When it did finally arrive, the food was cold. Not only that, but my pita barely had anything in it.
When I called to complain I was told that the staff was doing their best to fill orders, but the owners of the restaurant refuse to appropriately schedule them and so they are very under staffed. Their delivery driver was still struggling to make deliveries after closing time.
I can only assume the owners are trying to save money by short staffing the store and under filling the pitas. I can easily say that I will never go to this location again and you shouldn’t either. There is no reason for the owners to disrespect their employees AND customers in this manner.

I like the food here. The management is courteous, but their customer service is poor, they wanted to charge me 2 $ for a cup for water. Overall expensive, generally very small portions for the money, but good food. I can’t believe 2 $ for tap water!

I’m a big fan of falafel and Pita Pit is my sometimes go-​to to satisfy this craving. The wraps are good, and the food always tastes fresh.

I’ve been looking for a place where I can get a custom wrap and put whatever I want on it. After trying the pita at Pita Pit, I can probably stop looking. Sure, it’s not a wrap, but I daresay it’s better. Since pitas have pockets, there’s no risk of filling falling out the other end when you bite into it.
And if you ask for the whole wheat pita, you get some good fiber too.
The staff when I went in were friendly and efficient; no complaints. And the pita (BBQ chicken) was delicious. I can highly recommend the Pita Pit for anyone looking for a customizable, portable meal, especially if one wants something different from the usual submarine sandwiches.

Ventured over here while making a trip out that way for work errands. Wanted a healthier choice than fast food and decided to stop here. They have many different choices and all seemed fresh too!
I ordered the chicken souvlaki pita on a wheat pita, boy was it good! Hefty portion with fresh ingredients stuffed inside. Very satisfying, though it looks BIG I manage to eat the whole thing a bit too easily??? Lol (I’ve been here twice now and ordered the same thing)

One word: delivery! I have never been to the Pita Pit in person. Why should I? They deliver! Such a great alternative to the pizza and Chinese options in Henrietta. One can order over the telephone, but why bother, when you can do it online, easily?
There are many healthy options available: vegetarian, whole wheat, salads — all with the toppings of your choice. Of course, if you feel like going more hearty, there’s some pretty beefy options as well.
I have found their food to be fresh and well-​seasoned. I enjoy the Chicken Sulvaki pita. Friends have ordered various salads and have found them to be ample and filling.
The staff is friendly and informative. The delivery girl is pleasant; always warmly greeting us. I definitely appreciate the food offerings at the Pita Pit and hope they stick around for a long time.

Cozy little place in the plaza. Clean restaurant. Great place to go for lunch. Lots of choices to choose from on the menu. The pita’s are made to order with your choice of toppings and there’s quite a bit to choose from. Or they have «signature» ones that you can choose from if you wish.

The Pita Pit is about what you would expect for a small quick-​serve sandwich place in a strip mall. It’s small, dark, and there are a few tables and chairs to eat at. However, the place is clean, the staff are friendly, and tastes better than the Subway a few doors down.
The food is decent and healthy, which is hard to find in the Rochester area. My go-​to is a simple chicken breast with a wheat pita, which is not exciting, but it is filling and a good value for the money. What I really enjoy about their pitas is that they have a gazillion options for items to put inside the pita, from sauces, to veggies, to cheese.
I would give this place four stars, but the last time I ordered a pita, my chicken was lukewarm at best, even after they re-​heated my meat before they put it in the pita. Nothing more disappointing than biting into semi-​cold chicken :-\ I’ll keep coming back for pitas, but will make sure that my meat is warm before I leave.

Since my health concerns has forced me (screaming, I might add) into a low-​protein diet, it’s been difficult to find food places that serve anything worth eating that doesn’t contain a lot of meat. Luckily, Pita Pit is one of the few places that you can get a vegetarian meal that will fill you up. And, they also post all the nutritional info in the store, which makes it very easy for me to do my protein-​counting.
As far as the location is concerned, it’s kinda basic, with just a few crappy chairs and crappy tables, and the DUMBEST mural on the walls. Looks like the sort of place you usually would find near a small liberal arts college in a small midwestern town. Seriously, people, maybe if you LOOKED a bit more professional, you’d get more business.
Others have complained about the service, but I’ve never had an issue with them. The pitas are prepared quickly, without any problems.
Right now, the ‘regulars’ consist of health-​conscious hipsters, and the occasional person over 30. Being 50, I find myself a bit out of my element here.

I have been to this location of the Pita Pit countless times and when it comes to fast food this is one of the better options both for taste and healthy options. You can get a delicious pita for a reasonable price that will fill you up without breaking your calorie bank. I have my favorite there (Chicken Crave/​Ham and Chicken with extra hummus) and have gotten it for years and still remain satisfied with my purchase every time.
Sure there can be a wait sometimes but if you go off hours the service tends to be quick and their products always seem fresh to me. It’s not perfect food by any means but it is a go to option when I’m on the go and need something quick.

I agree with a prior review that Pita Pit should mix up the ingredients because on each pita I can have multiple bites of the same veggie without getting any of my main topping (usually chicken).
I visited this location recently after finding my Pita Pit «Special Customer Card» in my wallet. The employee at the register informed me that they no longer accept the card because they have moved to an electronic card system.
I had nine stamps on my card which says, «Buy 10 Pitas and the 11^th is on The Pit.» They told me my card was no longer valid. I think it would be better business if Pita Pit honored the cards until they left circulation or credited prior purchases on the new electronic card. Pita Pit does not do either. I was willing to pay what I thought was a little higher price because the food is fresh and I was getting a deal, but I am not sure I’ll go back when they discontinue a promotion for special customers.

When I’m not watching my girlish figure, I like to Pita-​patta over to this joint in henrietta. Being that I’m not a huge risk taker with food, I tend to rotate between the chicken and the steak pita.
Here’s one thing I don’t get with the making of the Pita. Why don’t they put everything in a bowl and mix it up first? When I order a steak pita with cheese, mayo, mushrooms, peppers and sprouts (the sprouts make me feel like it’s healthy, I don’t even like them)…I want to bite into my steak pita and get a little of each of those fine ingredients. I don’t want a huge bite of lettuce. Put it in a bowl, mix it up, then dump that deliciousness into the pita.
Now, I’m no physicist or mathographer, but doesn’t that make more sense? Getting all the yummy stuff in every bite?
That being said… I’ve been here a bunch of times. It’s a tasty, quick meal. It’s more expensive than the usual fast food though. Usually about $ 10/​meal.