Staples

Amazing store! great staff and excellent managers. I’ve shopped here for years and always get the best help and deals on office supplies and technology. Every time I come on I’m greeted with a smile and given the right information when I have questions. Drew helped me on my last visit and I could not be more impressed with the caliber employee he is. Thank you Staples for being my go to spot!

The copy and print center there is horrible. The past two times I went there to print out documents were bad experiences. The first time they had me email the document to them so they can print it. After multiple attempts and about 30 mins, they tell me they still haven’t received my email. I left without my print. I went back yesterday to print out other documents from my Dropbox account thinking it would be easier and I was wrong. Long story short, don’t waste your time here. The employees there are of no help. I asked a couple of them for help and they only pointed to another computer and told me to try printing there. So for the second time after multiple attempts I left the store without being able to print. Not going back there.

I have to say many thanks to Dorothy from The copy center, I have been coming here to do invites, cards and many things for my wedding, today, is The last Day of this madness of my engagement and while The wedding programs are being print I need, Must … Say That I am extremely grateful, because people (clients) here don’t have the patience, but they do a lot here. So I dont usually give a 5 stars, but they do the best they can, so thank you Dorothy !! I do appreciate you …

I often come here with my grandma. She is a frequent customer and has been coming here since it opened. The staff in the copy center know her by name and are always kind. Keep in mind my grandma is 91 years old and walks very slow with a cane.
Today we went to make copies as usual. The staff was very friendly and handled all my grandma’s needs professionally. Here is why I marked them down 2 stars.
The store is set up so when you enter, the copy center is on the right and Very easy to get too. (We always pay there). The exit is on the other side and requires you to walk around the cash registers up front.
When we leave my grandma walks out the entrance because it’s closest to the copy center and she has a very hard time walking. The less the better for her. Even the store manager has opened the entrance door for her so she didn’t have to go around. Today an employee was outside wiping the doors off. So my grandma knocked on the entrance door and signaled him to come over so it could set off the sensors and open the door. The guy said rudely «this is not an exit.» My grandma explained that she is old and has a hard time getting around and it’s just easier to go out that way. She also made a joke about how she is old and disabled but still thinks she is young. That young man just ignored us and was very upset we went out the entrance. I feel his rude attitude was unecessary and truly ruined my experience at this location.

Negative stars or zero if I could. Stopped here to have something printed in color and have something laminated.
After patiently waiting for about 10 minutes the employee hesistantly walks to the counter and asks what I need. I tell her I need a color copy and something laminated, I hand her my USB flash drive and for some reason she can’t seem to plug it in, she tries another computer and it plugs in fine but now she says it wont recognize my drive.
Then she proceeds to explain to me how it’s gonna take over 4 hours to help me because they are backed up at the moment, I tell her no problem thats fine. All this while the phones are ringing off the hook, there are two other people behind me and she is obviously overwhelmed and can’t work under stress
I think she was jusy making as many excuses as possible to get me to leave, by then the two other customers behind me left after they heard her say it was gonna take 4 hours.
So back to my USB drive, She still cant get my flash drive recognized so I ask her to try another computer, she says it didnt fit and I tell her its a standard USB drive it fit on one computer why wouldnt it fit on another computer? Maybe shes plugging it in wrong?
Now I have just had it and tired of all the excuses amd lousy service (seems like a «Staple“at most of the print centers of the Staples I have been to) She recommends to go to FedEx office which I just did and I am writing this review as they just took care of my printing needs in about 5 minutes.
Way to go Staples, not only did you lose a customer but you just pointed me to one of your biggest competitiors for printing! You
F A I L

Stopped in to buy a package of computer paper, as soon as I got inside there was a big stack of Staples brand computer paper with a sign that said $ 3. in large print. I picked up a package and went to the cashier. The cashier charged me $ 7.79 + tax, when I challenged the price she said the small print next to the price tells you there’s a mail in rebate for $ 4.79 refund. I needed the paper so I accepted it and went on.
Three questions for Staples:
* Why a mail in rebate for your brand product?
* Why not make the rebate offer the same size font as your so called sale price?
* I paid tax on $ 7.79, do I get $ 4.79 plus tax back?
Next time I think I’ll just go to K-​Mart or Wall-​Mart and pay $ 3.99 and NO MAIL IN REBATES!

Took my laptop in for repair and they stole the RAM. To this point they deny it and refuse to replace. They had my computer for a week and nothing done but stolen part. Their computer techs have no idea what they are doing.

This Staples can really use a change in management. I came in for the Copy and Print Center, a trip that should have been a quick one. I entered the line, there was only one person in front of me who was already being assisted by the associate. The manager entered and left the station about three times, making eye contact and seeing me in line, same spot, for over 15 minutes and not once offered assistance. After I was in line for about 10 minutes, I approached the associate (he was still working with the customer but they were not conversing as he was looking something on his computer), I just needed to ask him if they offered scanning services of a magazine but I was never able to ask him as he rudely stated «I have a customer ahead of you, please wait». It was a quick question, he had already taken a very long time with the other customer and I just had a quick question, I had already been waiting patiently to be answered. Manager was no assistance, after waiting 15 minutes in line with no assistance, I just walked out of the store and went across the parking lot to FedEx Office which I was so glad I did because they were courteous, respectful and efficient. I realize why I shop for office supplies on Amazon, as the store is not adept in helping customers with questions. Way to go Staples!

Reminds me of Best Buy and Office Depot combined. friendly staff though.

This place could be cleaner. Sorry. I have been to many staples and this one was not so clean. The people were fantastic but not so clean.

Went today to get some paper and they had a sell buy one box of paper and get one half off. Staff greeted me and were friendly. Overall a good experience.

Great place for office supplies. But if you’re coming here to get something printed, copied, or anything done in the printing department, you’re fucked.
The people working the printing department are so stupid and rude. No matter what you ask for, they make it seem like it’s such a chore.
My girlfriend wanted to print some postcards, and the lady said they can’t print that small. It’s crazy how they have every kind of printer and every type of paper imaginable and they can’t do shit.
The employees working back there are always so rude and unhelpful. Such a long and frustrating process for some simple printing.

I received fantastic customer service from all the employees in this store. Typically office supply stores are desolate and you have to hunt people down to help you. I’ll definitely come back to this location for all my supply needs!

FAST, had product in stock, Sales person knew what the product did (he owns it!) and the best part… here is amazons pricing — — — — — — — — — — — — — — — — — — — — — — — — — — –
List Price: $ 129.99
Price: $ 99.99 & this item ships for FREE with Super Saver Shipping. Details
Deal Price:
You Save: $ 30.00 (23%)
I got it for that price and installed same day! Sweet.

A good store. I always get what I need here. The staff is always polite and knowledgeable.

I’ve done several copies here for homework just because my nearest office depot didnt have the color printer on time. and Joel’s right, the staff are very knowledgeable and people are willing to go that extra mile for you! i think i found my favorite place to print out my portfolio pieces here, plus the place is barely empty cause they’re located in an isolated place, (my kinda place). just ask for Megan, she’ll help you through! i love the fact that even though you made a slight mistake on your measurements, they still tend to smile and help you out unlike in office depot, they give you an attitude if you ask them to make some changes.
one time she laminated my 18×22 banner for FREE cause i waited for more than 15 min. how cool is that?
what i also like about their print department is they even have a small office where you can just sit there with your laptop and have a coffee or something, there’s actually chairs when you wait for your stuff to print, they even provide cutters, scissors, rulers, pens or pencils for your printing needs.
they dont have that in office depot down in heacock, they let me wait and stand for 30 min. if there’s a long line.
i just wish their app has a passbook integration so i dont have to bring my rewards card with me, but i know this is not the right place to suggest things.

yeah i know, it’s just a staples. But finally a business that gets it right. it’s all about customer service, a knowledgeable staff and people willing to go that extra mile for the customer! Great on computers and supplies, just ask for Alex he’ll treat you right and won’t try to cheat you but he actually cares! WOW amazing! yeah its just a staples, a staples that actually Cares!

It’s a Staples. There isn’t so much to say about it. They have all the products that any other Staples has, so it’s not different. Prices like, their other stores, tend to be a little higher than other stores, but they have some specialty items — so you’re stuck.
My only grip is that this location closes at 9:00pm. Kind of puts you in a bind if you’re in need of something later in the evening.