This is an update as a renter through this business. We initially thought things were good they worked with us, we worked with them on the house not being ready as stated after they rushed our move in date. We’ve contacted them several times regarding issues in the house as far as major fixes example the dishwasher not working, security cameras that are included in the house not working due to the owner not leaving the DVR for them, the pool service has been almost non existent even though it’s stated in our lease, the lighting in the yard that is advertised on their rental ad does not work and the owner always says they’ll fix it but never shows, the original owners leaving belongings in the attic when they were supposed to be removed within 1 month of our move in, the microwave was removed for a fire hazard but the wall was never repaired or installed a hood vent for the stove. Cliff always says his wife Sara is a huge advocate for the renters and gets things done but when you talk to her she is rude and does not care about the issues and says she will follow up and never does. She makes it seem like your phone call is a giant inconvenience to her even though this is her job. Their excuse for not fixing things is «the owner is hands on and quirky and will not let them make the repairs.» So I’m not exactly sure why they have a management company in place if they DONOT manage the property or issues. They are extremely rude and do not care about the tenants or issues. So if you’re looking for a company to take your money and not actually manage the property so you can rip your tenants off this is a good bet for you. If you’re a renter STAYAWAY for the sake of your sanity and health. There will be no telling how much you will lose with this company as a renter. I can not believe the lack of morals they have considering they are renting to families who have kids that could be greatly affected having the health concerns of the pool not being taken care of.
Jon H.
Tu valoración: 5 Aliso Viejo, CA
Cliff is the best! I used him and his company the past year and was exactly as advertised and more. I live in Orange County so I didn’t have a lot of time to drive out to Riverside and check on my property so Cliff did it all for me. Not only that but when it came time to sell my property, he recommended Jesse and my house sold within a few weeks. Cliff is the best and most honest property manager out there. You will be in good hands if you give him a call.
Jen K.
Tu valoración: 5 Corona, CA
My husband and I own a second home which we were trying to rent and manage on our own for a while. The entire process was overwhelming with our busy schedules. We didn’t know where to advertise to find good tenants(Craigslist is NOT a good place to advertise), the process of screening tenants(credit checks, employment verification, etc), was tedious and costly. Once we did find a tenant, we were unfamiliar with all the paperwork including the rental agreement, fund transfers from their bank to ours, maintenance requests, move-in/move-out walk throughs and so much more. And then came the maintenance… a broken water line in the laundry room at 11pm, a clogged garbage disposal on a Sunday… our tenants were calling us for assistance at all hours and we were paying a fortune sending help because neither my husband or myself were capable of fixing the issues. When our first tenant moved out, the house was dirty and many repairs were needed and we needed help. We couldn’t handle all of it anymore. A friend recommended SoCo Property Management and we decided to give them a try. We turned our rental over to them and life has never been better. They handle EVERYTHING, and I do mean everything, for us. They find the tenants, screen the tenants, handle all the paperwork, manage all of the maintenance and send me a check for my rental. I’m kept up-to-date on what’s happening with my home but I’m never burdened with having to deal with it. If something needs fixed, I’m not getting called at 11pm or on a Sunday afternoon. They call SoCo and it’s handled immediately. We couldn’t be happier with the top notch service we’ve received from SoCo Property Management. If you have a rental property, save yourself the time and hassle and grey hairs and hire SoCo Property Management to take care of all your needs. Trust us, you’ll be glad you did.
Mike O.
Tu valoración: 5 Riverside, CA
Great service. affordable pricing. Very friendly .I highly recommend Jerome and his team at soco property management
Wade B.
Tu valoración: 5 Colton, CA
SoCo Property Management is a great company. They manage all my residential properties for me, and I never have to worry about anything. My tenants all seem to love them too. They are courteous and professional at all times, and endeavor to make my life easier by taking care of all the stuff that makes my job as landlord more difficult. I love that my tenants only need 1 number to take care of any problems that might arise.