Protect Your Home – ADT Authorized Premier Provider

Dont Sign Any Contract And Dont Give Them Your Credit Card. This is not ADT This is A Contract Company.

I’m posting on all protect your home Unilocal.Do not go with them. Fraud they don’t know they’re product. Trying to make me sound crazy, they say hello your breaking out. The didn’t leave signs had to call to get them to drop them off. I asked about a device they said they don’t have that. Ummm yes you do because my mom has ADT and that device. Find a different dealer call ADT direct. Yes I’m calling better business bureau. Im usually calm but protect nothing.

These guys are very deceptive in their pricing. Be very careful! They advertise the basic system for $ 99 installed… but, when the technician arrives for your install, they sell additional sensors and detectors, which is fine. What I experienced is when they arrived they said that my install would be $ 140 with the additional sensors. They did not say that was in addition to the original $ 99.($ 106 including tax). So when I received my credit card statement, the $ 140 PLUS the $ 106 was charged to my account. Then I was due the «referral bonus» as my father had a system put in. I was told I needed to do nothing as we arranged his installation at the same time as mine. When I called to make sure everything was in place, I was informed that I needed to send in a referral card with a code on it and now it was too late to receive the referral bonus. Only when I told them to take both mine and my fathers system out was I granted the referral bonus.
I very much regret doing business with this deceitful company. Look to another alarm company!

Bait and switch all the way! I see their ad in my circulars every week and thought I’d give them a call. The ad says $ 99 and $ 36.99 a month. I did some research and that seems to be reasonable… I thought. The reality is that some creepy fellow shows up at my home, immediately tells my the price is $ 44.99-$ 60.00 for better service and I only get 5 sensors. I show him the door and he «all of a sudden» needs to call his manager (I imagine he called his girlfriend). Miraculously, he can give me 8 sensors. I somewhat agree and he begins to install. Halfway through the process, he wants to see my entire home (including areas I didn’t want protection) and tells me I need $ 3,500 of equipment to protect my house correctly (according to him). At this point, I tell him to wrap it up and leave, I’m going to cancel. He starts to argue and back-​peddle faster than an NFL cornerback. I offered a few obscene comments and ordered him out of my home. Needless to say, I cancelled immediately but have a sour taste in my mouth (and a huge hole in my wall). You guys suck! Thankfully, Monitronics is picking up your slack and installing a Touchscreen keypad and giving me more equipment than I asked for. Oh yeah… the monthly is only $ 39.99 for wireless monitoring with mobile arming from my phone. Protect your WALLET is more like it!!! Run away, people!

These guys are what you would call a broker for ADT. Although ADT does the monitoring and it is their equipment, Protect your home, is NOT ADT. ADT will not send anyone from their company to install your system. I’ve checked. They will only use local businesses to install it for them.
I had a gentleman name Joe Cruz install my system in October. Everything was fast and it works like it should.
My problem is the gift card (s). While he was in my home, he tried selling me more stuff, extra sensors, smoke detector, carbon monoxide detector, ADT pulse, toilet camera etc… Ok not toilet camera, but he did sell me ADT pulse, with the premise that I would get an extra 100 gift card. He called his supervisor while he was standing in front of me and the supervisor agreed. But failed to mention that I have to call MPLL redemption center to get a certificate that I have to fill out, mail back to them with a 4.95 shipping fee. Why wouldn’t they honor it without this? I mean they have my information on file, just send the damn card. I called MPLL and they tell me they’re is only a request for one gift card. OF COURSE.
I feel like I’m getting scammed from Protect your home and the redemption center. I do have 90 days to cancel this mess, and I’m so pissed that I might just do that.
ADT Also gets a 2 star for dealing with such a sh! tty company.

This place is a total scam. The person they sent to my house was so rude! He said the «free» system was cheap and wouldn’t save us from anything. I was 8 months pregnant and he told me that I didn’t care about my unborn son if I didn’t upgrade my system and that I wasn’t thinking about my family. He was beyond rude and I really wanted a system up and running. We ended up using them and I paid $ 689 for a system and $ 49 for instal fee and $ 44.99 a month. To top this off I have never received the visa gift cards that I was promised. I even filled out the paper and sent a check. My check was cashed but never received a gift card. They are rude and not helpful. Waste of money.

I called this number and it’s not ADT. Very misleading

This company is an contractor for ADT. The sales approach is extremely hard sell. The took credit card information to set up an account before they would even discuss installation and charged the card without the salesman telling us, protecting themselves with a fast talking recorded message in which it was not obvious that a charge would be made. The salesman made me so uncomfortable I cancelled the meeting with them within a few days. The card was immediately charged and the refund I am told would take 30 days. Beware.