The food here is not the best and the service is bad. Don’t get me started on the hot chicken tenders they were absolutely HORRIBLE I have never tasted something so bad as in what I experienced when I purchased them. The flavor stuck in my mouth and made me gagg for 2 whole days. Those were just absolutely HORRIBLE and dear God the way they packaged it. It literally looked like they grabbed any box they found and threw the chicken in their and dumped a biscuit which was soaking wet from the sauce, I’m still trying to understand why they threw 2 small random pickles on the chicken. Now I’m not sure what happened but I asked for a product that looked delicious but instead got something that made me vomit and regret ever thinking about buying that horrible food. Your better off going to another kfc with better reviews than this place.
Kayla N.
Tu valoración: 5 Rowland Heights, CA
usually fast food joints don’t really care about customer service or quality of food they’re putting out but I can say otherwise for this one! If it weren’t for Sheila I probably wouldn’t be going here. she made it a point to remember my name and my order how rare is that? she’s very pleasant to speak to and is very respectful. Thumbs up to Sheila!
Q N.
Tu valoración: 5 Montclair, CA
First, we should not expect much from fast food restaurants — it is «same old — same old». The only thing that sets them apart is the service that you get from their employees. I am giving this place a 5 starts because they deserve it. Within this year I have been buying my lunch here, over 25 times(mainly drive thru). After placing my order — it is amazing fast that the employees can charge my credit card and give me my drink and food within 15 – 20 seconds. That is what fast service is all about! The employees there greet me with happy smiles and their tone seems very genuine. I am in my mid 40’s and this is the first review that I am writing for a fast food chain restaurant. I saw many 1 stars and 2 stars about this KFC but my experience is very different. I was there yesterday — 12÷30÷15 — Trans Number: 2 Batch#: 364003 driving my black 2015 Mercedes.
Robert C.
Tu valoración: 1 Riverside, CA
Okay here we go again! I’m done with KFC ! My father and I went to the Limonite location near our house. I have been getting the 3 piece dinner crispy, sides may very with my mood ! Tonight I asked for the 3 piece dinner and the order taker just seemed to not understand what I was asking for we went back and forth trying to get my request handle, «I would like the 3 piece dinner extra crispy with 2 mashed potato & medium drink ». Does that sound all that hard to understand? She still can’t seem to get it. At this point I’m getting my blood pressure up, she repeats something back to me. …ok fine surprise me what ever! I got 3 strips muffin and get this a cup of gravy with a cookie & medium drink ! My father got what he ordered I think. So instead of making a seen I just ate it and left and We will NOT be going back l Anyone know of a good chicken place around Jurupa Valley, Riverside, Mo. Val.?
Ryan M.
Tu valoración: 3 San Bernardino, CA
This kfc was surprising but at no time did I forget I was eating kfc. Food was better than I expected but the lack of utensils for eating the sides made the meal a bit less possible since we were in drive-thru. Mark was much less happy after he couldn’t eat his potatoes and gravy. Cookies were surprisingly good though
Chris D.
Tu valoración: 3 Riverside, CA
This KFC has been getting much better in their customer service… They went from putting anything in a bag and giving it to you, parking you for 30 minutes to Now things running very smoothly… The only complaints I have is hard rubbery potato wedges(7 out of 10 times) and watery macaroni. Sometimes the wedges are fresh n crispy but most of the time they’re like I described. Our Mac n cheese is always watery. Other kfcs Mac n cheese is creamy.
Syed K.
Tu valoración: 1 Chino Hills, CA
Horrible place, just don’t go there. Can’t get any order right.
Tiff B.
Tu valoración: 1 Riverside, CA
This place can never get things right! Nothing like getting all the way home have 5 orders of chicken strips and no sauce!!! We asked for extra sauce so they gave us none! Thanks for the dry chicken strips!
Toli I.
Tu valoración: 3 Riverside, CA
Chicken is good! But I do have one complain… when you dine in, I see flies around the tables. Kind of annoying.
Robert G.
Tu valoración: 1 Riverside, CA
This KFC is a Joke when it comes to customer service. I went through the Drive thru and ordered 2 boxed pot pie combos, a Number 5 and a Number 7. The person read back the order and I had to interrupt and she called back 3 drinks. I told her there should be 4 and she immediately said«No, you only ordered 3 combos» So I mentioned that i ordered 2 Pot Pie Combos a 5 and a 7. She then went on to tell me I ordered a Meal and not the Combo on the 7. I had to reiterate to her I ordered a damn # of which all of the #‘d meals came with a drink. Then they went and pissed me off and the Idiot of a manager got on the speaker to tell me «No sir I heard your order and you ordered a meal not a combo». Again the idiots werent computing the fact that I ordered by number and they all came with drinks. Instead of just saying ok and giving me the«Combo» they chose to argue. I dont suspect this location to be open much longer. And this letter also was forwarded to corporate.
Anna R.
Tu valoración: 5 Murrieta, CA
I usually stay away from drive thru’s or fast food but this KFC is absolutely amazing! Jazmine the young manager and her team are wonderful. They really go above and beyond providing great customer service. Our order was ready quickly, hot and delicious! I will definitely be going back. Great job guys! keep up the great work!!!
Brittani G.
Tu valoración: 1 Riverside, CA
they aren’t worth a long review I’ll just say unprofessional and lazy… the service sucks and they are currently charging you to use a debit card… awful customer service and rude employees
Hardf T.
Tu valoración: 1 Declezville, CA
A couple of minutes after arrival, the staff acknowledged that we were there but kept us waiting at the counter for another 4 or 5 minutes, while they took care of the drive-thru. One of the employees attempted to sign into the register, failed, and then went back to whatever she was doing before. The manager on duty didn’t seem to be aware of the problem or ignored the problem.
Rocio Q.
Tu valoración: 1 Riverside, CA
Bad Customer service at this KFC. I went to go eat with my husband at around 9:30 p.m. When we entered the restaurant there was about only two customers eating in dine. The cashiers had us waiting for more than five minutes at the register counter. When a girl cashier took our order she was very rude and had attitude. Although it bothered us we didn’t say nothing to her we just let it slide. By the time we sat down in the dining room there was no one in the dining room but us. We had started eating our food and not even ten minutes into our meal the cashier who had took our order came up to me and told us that we had to leave because they were going to close. I have worked at a fast food place and even when we had close we never ask for a customer to leave. we would always wait until their done eating and then close the restaurant. I thought It was very rude of her to just kick us out like that and it was very unprofessional. We literally had to get our food and eat in the car. Never again will I return to this KFC.
Jason R.
Tu valoración: 1 Fontana, CA
The food is good. Just the staff that are horrible. I go to this kfc about once a week, drive thru often, the older white lady seems so sad like she hates her job, they NEVEREVER give you condiments. We ordered alot today, they asked me what sauce i wanted for my stripe i said bbq. They gave us NOBBQ, NOHONEYFORBISCUITS, NOKETCHUPFORFRIES. THEYDIDNTEVENASK. HORRIBLE!!!
Jessica M.
Tu valoración: 2 Apple Valley, CA
This place was horrible the chicken was cold and stale and they gave us 3 butter packets for 6 biscuits. …waste of 40 $ …
Joseph J.
Tu valoración: 1 Riverside, CA
I wish I would have checked Unilocal before going here. I think this KFC has officially earned the title of the worst/most annoying fast food experience that I can remember. First, I’ll say that my expectations for any fast food joint, especially big chains aren’t that high. Not to overgeneralize, but I figure– hey, these are minimum wage employees who are probably working here because they have nowhere else to go– but the overly apathetic gem that«served» me my food tonight really takes the cake. I went here because my wife wanted to have some chicken. The breast i got her was 75% bone & the leg was about the size of a chicken wing. All I wanted for myself was a grilled chicken sandwich. After ordering it, she told me that that one only comes as part of a meal– which I didn’t really want fries & a drink– but whatever. Then she told me that on that sandwich, they can only do crispy chicken, not grilled. Seriously? Oh, not to mention the 15 minute wait. For the sake of KFC, I really hope that this was just an employee who had not idea what they were talking about & that they aren’t really that rigid as a company. Either way, I’d rather eat off of the grimy sidewalks around this place before eating their food again.
James O.
Tu valoración: 3 Riverside, CA
What’s to be expected is the food is the same at everyone its good but what’s not to be expected from this place is your ass getting stuck to sticky chairs and your arms feeling sticky after resting them on the table, its called soap guys overall it is what it is fastfood with a sticky table feeling
Bonnie P.
Tu valoración: 1 Jurupa Valley, CA
Reducing my review to BAD employee handling of food! I do not wish to get into a pissing contest with KFC or a «are you sure you saw what you«think you saw» statement(from them) the end!
Adrienne R.
Tu valoración: 3 Riverside, CA
I like this KFC, because it’s always clean on the inside when I go, and the service has always been good whenever I go. I had a coupon that only alloted me coleslaw, which I cant stand, so she let me get the macaroni instead, yay. If you’re nice to them, they’ll be nice to you, which is a general rule in life :-) But anyway, theyre good, not my favorite KFC, but if you happen to be in this area for some reason like I am sometimes, then I recommend KFC…