Exact Leak Detection, Inc

In a time of need the staff of Exact Leak Detection truly turned out to be a true family orientated company indeed.
While I was at my wits ends worried deep with stress, Ricardo presented himself with such reassurance and calmness. I knew my family was in good hands. Ricardo is knowledgeable, smart and professional. He speaks with calm authority that helps put you at ease.
With his state of the art tools to detect leaks I thought I was witnessing a scene from Star Wars! The man is smart.
Ricardo fixed the leak in the garage which turned out to be coming from the upstairs bathroom. I didn’t feel like he rushed the job at all. Thank goodness for honest people.
Thank you Exact for sending people who know their stuff!!!
Starla White

I never thought that having a slab leak could turn into a positive experience, but that’s exactly what happened the minute the guys from Exact Leak Detection walked through our door!
John located the source of the problem and is just the nicest and most knowledgable guy. He was super efficient in using his high tech tools to locate our leak, and told us what he was doing every step of the way.
Ricardo stopped by later the same day to check out the scope of the repipe job and was so positive and professional. He assured us that we would have running water by the end of the weekend.
Sure enough, Erick and Angel arrived first thing in the morning (on a Sunday!) and got everything taken care of for us. They were so clean and tidy, and did outstanding work for us, all while being so friendly and positive.
I just can’t say enough about our experience with Exact Leak Detection! These guys are so friendly and positive and professional. The work they did for us was top notch, and I am just so excited to have running water again.
What could have been a nightmare turned into such a positive experience because of the outstanding team at Exact Leak Detection. I would highly recommend this business!

The crew– Rick and Erik came at the appointed time. They were thorough in their work, explaining the procedure along the way and cleaned up after completing the job.
They detected a slab leak and re-​routed a line. In addition they detected another corroded part that needed to be replaced — something we would not have known until later. They gave us discounts on the additional work needed because they were already onsite. We were well cared for with Erik and Rick.

We’ve used Exact Leak Detection 3 times and each time we have received friendly, prompt and excellent service. Ricardo was here bright and early and did the job so we had water first thing in the morning. Price was reasonable especially for a Sunday morning. I highly recommend this company. Thank you!

Exact Leak were great! They were professional, quickly determined what line was leaking and explained to us what had happened and what they were going to do to fix our slab leak.

Exact Leak Detection showed up quickly and repaired the busted pipe in ½ the time I was quoted. All of their guys were professional, kind, and explained everything clearly. Rick, Damien, and Kyle were on point today. Thanks, guys!

I had a slab leak and another plumber came out to find out where the leak was. After digging up my flower bed and putting two holes in my bathroom wall he could not find the leak. I contacted AAA who connected me to Exact Leak Detection. The owner came out to my house that evening to find out where the leak was. They were back out in the morning at the time they said they would be and fixed the leak and cleaned up the mess in less then 4 hours. The price the owner quoted me the night before was the price I paid. The owner and his son Rick explained everthing to me in detail before the work was done. I would recommend them to anyone with plumbing needs. Excellent job!

I had a slab leak. Exact Leak Detention arrived at my home faster than I did. They assessed the situation, contained the leak to prevent further damage and were back on site to do the final repair, first thing the next morning. They gave me a time estimate, explained how they were going to execute the repair and the type of drywall removal they would have to do. Drywall cuts were as small as they could possibly be in order to provide access and full replacement and rerouting of my pipe. Their timing and cost estimate were perfect and they cleaned the area after completion.
If you are looking for professional, courteous leak detection crew, make sure you ask for Rick, Angel and Kyle.

This company came out found the leak fixed it and left. They worked very hard all in a very professional manner. I would highly recommend them to anyone one!

This company is great! Ricardo and his employees were very efficient and handled the job in a professional manner. They were fast and did a great job. Ricardo located the leak right away and had his employees out the same day to fix the leak. We highly recommend this company to anyone.

Great company had a leak under my house they fixed same day, Rick & Angel were very polite, hard workers and very professional! Highly recommended!

Exact Leak Detection is amazing!
My neighbor recommended Exact Leak Detection when they found out I had a water leak. She told me that her homeowners insurance company recommended them and that she would not use any other company after her great experience. I decided to call Exact and in 1 hour a leak detection specialist arrived at my door. He found and fixed the leak in about 45 minutes. He was very professional and knowledgable. Thank you Exact Leak Detection.

This company is great! They responded to our issue immediately and they were so professional. They worked really well with my home owners insurance, I didnt have to do much they handled everything. They came out the same day to diagnose the poblem and the next day with a crew to dig up and replace my main line. The were very fast and worked hard to make sure when they were done nothing looked out of place. When they were done I could not tell that the had just dug up my front yard. They made extra efforts to not damage any surrounding walkways or the garage floor even tho they had to dig under it. They were also so kind! We were really stressed out at first but they were really good about explaining the process and really did a fantastic job! Thank you Rick and your son for your amazing work!

This company was horrible! I called mutiple times and didn’t get a response. The secretary said she wasn’t sure why the technician wasn’t calling me back. I then got a call from Ricardo who made up a lie about being on vacation. He set up a time to come locate a leak we had. He never showed up for the appointment. I called multiple times and ended up emailing, faxing, and texing him with zero reponse. The next day he called me in the middle of the day while I was at work and advised he was on the way over. He never apologized or explained why he hadn’t come the evening before. I had to leave work immediately and went home. He couldn’t locate the leak and said he would send another technician back to inspect the problem/​locate the leak. The technician showed up later that day and left when my brother-​in-​law asked what he was doing and if he had found anything. He never came back or located the leak. I called Ricardo the next day to ask when they would be able to return and locate the leak/​fix the problem. Ricardo then said he thought my brother-​in-​law was rude and that he thought that meant we didn’t need his services any longer? I explained that I was the one that hired him and that I did need his services, I was just waiting for him to actually find/​fix the problem. He refused to give me a day/​time he was going to come back to complete the service and just kept saying he would get back to me and never called back or answered my calls. I felt like he was avoiding me so I finally called from another number and he answered and stated that they were going to «pass on this one». I wasted a week of time with all of this back and forth and never got my problem fixed. I ended up loosing money because we paid Ricardo and Exact Leak for their services and they didn’t fix anything and then refused to come back and find the actual problem. The time lost resulted in my water bill being way higher than normal. I would NEVER recommend this company and I really feel like I was cheated.