Commonwealth Primary Care

I and my wife had been patients of this facility at Wyndham for the last three years. We were regularly visiting Dr. Faiza Akbar. During the recent visit I asked if I can go to Dr. Arpita Aggarwal who is new doctor at the facility in case she (Dr.Akbar) who comes there on Tuesdays and Thursdays only, is not available. At this Dr,. Akbar got annoyed and sent us letters cancelling our relationship with the facility. What a treatment of patients?

It’s not perfect, but if you find a good Doc. Dr. Mills is a very good doctor, but I can’t vouch for any of the others.
The staff is very nice and they call you back much more quickly than my previous Doctors office.
Refills are always on time. Dr. Mills is a five+ star doctor, the practice over all under Dr. Mills is flawless. I see some negative review and I am not disputing their experience. I did see some Doctors’ names that are in this office that may or may
ss good as my doctor. Primary care doctors are not paid as much as you think, they work hours from hell, and there guidelines and insurance try to take total control. So finding a family catch all doctor is not easy. Being an educated partner in your healthcare is part of creating a good working relationship.

I’ve been going to Commonwealth Primary Care for about 5 years now. Once I went to college, my pediatrician kicked me out (rightfully so) so I ended up here because my parents always raved about their doctor, Clair Westin.
Fast forward to now. I’ve only seen Clair Westin once. She is apparently way too busy for a peasant like me! I’m only kidding, but this might be the busiest woman next to Oprah. After realizing that I was never going to see her again, I started going to Sarah Meyers in the same office, who I loved. However, telling you why I loved her so much would be a waste of time, because she has apparently left the building!
I had what I thought was a sinus infection a few weeks ago so I made myself an appointment to come and get some drugs. It was only then that I was informed that Sarah Meyers was no longer with the practice. I was a little annoyed at the fact that they did not inform me of this before! She was my primary care physician and I had no idea that I would either 1) have to find someone else or 2) need to follow her where she went. Not feeling like tracking her down at the moment, I agreed to see Dr. Koontz.
This visit was less than stellar compared to how I usually feel going to CPC. He walked in, I told him I *thought* I had a sinus infection, he looked at my ears, then took my word for it and prescribed antibiotics. Now, even though I get them fairly frequently and I was about 90% sure that that’s what it was, I still expect a Dr. to examine me thoroughly before writing a prescription. I guess that’s too much to ask in this day and age.
When I’m due for my physical next month I’ll be going to see yet another Doctor in the practice. I’ll do an update then!

This review is for their extended care office which is their internal version of urgent care. You can walk in without and appointment to be seen. It’s a great concept however CPC is lacking on the execution here. I waited a total of 2 hours, 1 hour to be taken back and an hour to be seen by an actual doctor. I get that this is first come first serve but what bites my ass about this is the doctor only spent 5 minutes with me, mostly checking vitals, only to suggest I take over the counter medication. The doctor was not very friendly and seemed like he did not want to be there. I went here after two weeks of already trying OTC meds for nasal congestion.
I was seriously underwhelmed by my experience. I get that it’s cold season and it’s busy but that’s part of your industry and job. Systems can be improved here to work smarter.

Have been waiting over 90 minutes to be seen by a doctor at the Extend Care location. This place is so sloooooow!

I have been going to Dr. Stein for over 15 years but in my past two visits I have been extremely disappointed with the services (mostly staff) at the Ridgefield office location. Their system generated an old phone number and upon my visit, I had new insurance and needed a health form to be filled out with blood work results. The staff working in the lab were quite rude and I kept asking to verify that my results will be sent off, but no one could confirm whether or not they would and I left there feeling uncertainty that they would fulfill my request. I had to go back for a second test on my glucose and not only did they have the incorrect insurance listed, no one in the office could confirm that my form was sent off to my new insurance. The staff talks down to you and are very unfriendly… so sad since Dr. Stein has always been a great doctor and the staff around him is the opposite.

I took my whole family for the first time to see Dr. David last week. The office is well run, and the staff is very professional and courteous. I went t the location on Glenside Drive. Dr. David took his time with each one of us. He asked questions and actually examed us. For my Boys he did a full sports physical, as I brought the paper work with me to save a trip to Richmond, and he was totally fine with it. He did our refills and wrote needed scripts. befopre i even got to the car my pharmacy had them and sent me a text! Well worth the trip. I would have given 5 stars, however this was the first visit.