The challenge here is your experience is entirely doctor dependent. The wait times are also doctor dependent and are reflected below. Dr Stephen Reece and Marion Herring — TOPNOTCH. Dr Wayne– way too conservative in approaches leading to prolonged pain and wait times are completely unacceptable(my average is 60 minutes later than my appointment time for 5 minutes of time with him) Dr Fiore– may be a great surgeon but both his bed side manner and the rude treatment of his staff is completely unacceptable. Although I had all of the symptoms post surgery that said«call us immediately» they refused to see me and sent me to my primary care. I am still having significant nerve issues from the surgery and again Dr Fiore refuses to see me for any post op care.
Lindsey H.
Tu valoración: 2 Henrico, VA
Two stars because I do really like my doctor. I got stuck in traffic on the way to an appointment and it took me over an hour to get there when it should take 25 minutes. They put me in as a no show after just 20 minutes. Seriously??20minutes? I do not think its safe to use my cell phone in traffic and in rain just to tell you I’m going to be a few minutes late. This is multiple times I’ve received bad customer service and unfortunately I think it’s time I found somewhere else to go. I better not get a bill in the mail either since they refused to see me…
Beatrice P.
Tu valoración: 4 Midlothian, VA
The wait was too long, but the physician was excellent.
Deborah W.
Tu valoración: 1 Henrico, VA
On June 10, 2010 my daughter had surgery on her right little finger. She was given inappropriate anesthesia and now cannot walk, talk, or use her arms. Advanced Orthopedics agreed to hire a woman who had been admitted to a psychiatric hospital for a suicide attempt using drugs to provide anesthesia to my daughter. She also had a DUI conviction. She admitted to not using a saturation monitor during the anesthesia. My daughter was in coma for months and I had been told she would not live. Advanced Orthopedics has never apologized for the poor treatment nor have they done anything to help my daughter. Deborah Ward
Omega B.
Tu valoración: 4 Danbury, NC
Hats off to Brian, Seth and all the Hand Therapy staff!