Walgreens

This location is NOT open 24 hours. I stopped by this morning hoping to get some cold medicine before work but the store was dark and the sign on the door indicated that hours of operation were only 7am-​midnight.

This Walgreens is terrible, and that’s too bad because they cater to the many elderly people in the neighborhood.
Firstly, there is no drive thru! Why are you making old folks get out of their cars and walk through the snow to fill a prescription?!
Secondly, the pharmacy is adequately staffed, but they need to get their act together. I came one afternoon and was told my grandma’s RXs weren’t ready yet because the label maker was broken. Really? You only have 1 label maker in this whole place?! I said fine, and that I would come back the next day. When I returned, they still weren’t ready and they asked me to come back AGAIN. I returned about 30 minutes later after a few other errands, and they STILL WEREN’T READY despite their 15 minute promise. At this point, I literally just stood at the counter and waited until the pharm tech filled it right then and there.
Since I am young and able-​bodied, these were minor inconveniences and irritations, but I would really hate for my 92-​year-​old grandma to have to go through this mess just to get her medication.
Two stars instead of one because at least the staff was all pleasant and professional despite making mistakes and causing delays.

In general, Walgreen’s is useful because it’s convenient. Easy parking, quick photo-​processing, short lines, and close to home. Convenient this location is NOT.
Twice this month I had to stop by Walgreen’s for various reasons. The first was to return something I had purchased online. At the time I’m thinking easy-​in, easy-​out right? Wrong! I waited 45 minutes while the Assistant Manager first claimed the store doesn’t do such returns (until he saw it boasted on the receipt from Walgreen’s website) and then called another location to figure out how to do an online return. According to his badge, employed since 2001. Wow!
Two weeks later my wife asks me to get some digital photos processed. Easy enough, right? Wrong! I returned to the store thirty minutes after the «guaranteed» processing time. They indicated that the photos would be ready in thirty minutes. I hung around, but alas they were not. They explained the machine was not working properly but the photos would be ready soon, and they would provide compensation for our inconvenience. My wife stopped by the next day… nothing, but they would contact us when they were ready. Upon their call five days later, I returned to the store and received fifty cents off my order. Ridiculous!