Oreilly Auto Parts

The customer service is non existent.
Stood in line with no acknowledgement whatsoever for about 10 minutes before walking out and taking my business down the street to Napa.
Horrible place, will NEVER go there again.

Just got a new car and was interested in car mats. I wandered around the store, which was pretty small and without a whole lot of options. Strangely, the car mats all looked like they had there for a while — even the cardboard packaging looked like they had been manhandled by 384 people and returned to hang there.
The staff up front all were up front chatting away to each other and it wasn’t until I made a harrumph noise that one of them bothered to finally look over to me.
Also the location on the corner of Virginia and Longley was really awkward — you had to go down Longley and drive through the back parking lots in order to find the store and its main entrance. Exiting, you can’t make a left if you need to go back to Virginia Street.

Staff are always really friendly and helpful. I’m glad they are just up the street from me as they stock a lot of parts to get you out of a pinch. They have the other stores they can have parts delivered from so you don’t have to drive across town, they will drive for you.
They also recycle oil here which is convenient when changing your own oil. The oil change specials are good too!