We hired them for a small nonprofit office move. We even provided 6 of our own people to help move the small items out. The quoted us 3 men for 6 hours, but said that if it did not take 6 hours we would not have to pay. They showed up in a rented Budget truck that was much larger than needed. They were done in less than 5 hours, and only 2 of the guys actually did any work, the«supervisor» pretty much did just that. They then charged our card the deposit, and then a separate additional amount. Unfortunately, we can not figure out what that amount was for. The amount does not equal the hourly rate. It is also for more than what 5 hours would have cost, even if the numbers were right. Unfortunately we now can not reach them, the number on the invoice is not working and the website has disappeared. Check their BBB rating too. This company is NOT to be trusted.
Emily S.
Tu valoración: 5 San Francisco, CA
Just used this company today to move. They showed up on time and moved my stuff without breaking or damaging anything. They had all the equipment for moving large items even my front loaders. They were very hard working and professional. I would recommend them and will be using them again.
Paul S.
Tu valoración: 1 Charlotte, NC
STOP and do not use these guys, EVER!!! I would give them negative stars if it was an option. They act professional but will rip you off in a second! Absolutely do not give them your debit card info. They will act nice and then take advantage of you, knowing that you are going through enough stress already! I was going to move myself, had the truck rented, gased up but unfortunately everything would not fit. Of course they told me this after 5 hours of loading. I could have put it in storage for a $ 100 and come and gotten it a few weeks later for under $ 1K, but they said it was no big deal and could drive it down in a separate truck. I thought, let’s get this over with. So they acted like no big deal to drive my truck down too since they had to have 2 guys. No big deal ended up being $ 3,195 plus the $ 630 they charged me for 5 ¼ hrs(note they charged me for 6 hrs.?) Also noticed that they have an F rating with the BB for questionable business practices and did not respond to the BB? Shocker?! Of course they never called with an estimate until I was in Vegas and too late to do anything about it. When I disputed the verbal estimate Maurice gave me was ½ of the bid and said I did not approve they charged me the full price anyway instead of just the deposit. When I call Maurice the supervisor and told him they were terrible and did not care, he called me, my mother, wife and children repeatedly F – ckers and he would screw them etc. and claimed I threatened him. If in town, I would have called the police. I called the owner that said I threatened him and she did not want to hear about any issues, only that they would charge me more to change credit cards. My mistake but if I can help people by not using them and being more cautious then it helps soften the blow.