Legacy Nails and Spa

Love love love this place! It doesn’t smell like acrylic nails or something that Burns your nose hairs off and collapses your longs in the first breath. It’s nice and clean. No harsh chemical smell:
This place has approximately 12 or 15 pedicure chairs and that’s what I’m all about! I usually go to a place close to my house, but when I couldn’t get in and this place had an opening, so I took it. They actually were closing, but since I was close by took 3 of us right then! That’s what I call service! The price is awesome and the service, the quality and the people were amazing!
I went in with my father who has toenails that look like Jack Nicholson’s toes in the movie the witches of East wick! You know… The long crazy yellow… Gross ones!. An hour later, 2 glasses of wine and after some very large power tools… Ha ha ha … His were looking amazing. I would even say normal… Lol!
I was so pleased I booked a party if 10 right on the spot! SO EXCITED to see how they do with a large party. I recommend everything about it!

I was in need of a mani-​pedi and all my usual salons were booked so I ventured out to the Summit to try Legacy Nails.
Walking in liked the glamours industrial vibe. Traditional chairs with white tables for manis and massage chairs with the jacuzzi tubs for pedis. The sparkly chandeliers hung from exposed pipes.
I wrote my name in the list and asked for an express pedi and moisturizing mani without paraffin. I was told to pick a color. There was some confusion. I wanted CND quick dry polish but not gel polish for my pedi. Turns out they don’t carry the CND line.
4-​solid stars for the pedi. Great massage chair. Clean jacuzzi tub. I opted for the deluxe. I wasn’t up sold I just decided $ 10 was a good price for a little more pampering.
3-​star barely for the mani. Two women joined my side of the table. They were getting work done on acrylic nails. So my treatment was done in a haze of someone else’s nail dust. I picked an OPI color gel polish. It was applied in a heavy streaked fashion. I was told it would take a few more coat to get smooth. I’ve never heard that before so I asked that she apply the top coat after 2 coats of the color even though the color was not even. After an aggressive exfoliating scrub, my forearms got a mask and a hot towel. What about my hands? I asked. She put some mask on my hands. The mask was wiped off with the same towel used to wipe off my nail polish (didn’t see a cotton ball on the station) and the towel that my nails were filed over. She did the lotion massage with the same gloves she applied the mask with so found a few spots of mask on my forearms later when I showered. I was a bit grossed out.
I say yes to a pedi! If I get desperate I’d do a basic mani with clear polish and make sure I’m not seated next to anyone with acrylics!

This salon is beautiful. Very clean, smells nice, and is very roomy. I was greeted immediately and was told I would have about a 5 min wait. I was going for a pink and white acrylic fill. When I called to get pricing, I was told $ 35 when I specified pink AND white fill. This is a pretty standard price so I was fine with that.
I was seated immediately and waited just a couple minutes for my nail tech Lilly. She was very nice. When I clarified price as she got started, she told me that is was going to be $ 40-​$ 45 because the person who did my last fill did a bad job. I told her that when I called I was told $ 35 and she said that whoever answered the phone didn’t know what they were talking about. I told her that if it wasn’t $ 35 that’s ok but I will be going somewhere else. She said just for me, she would do $ 35. The manicure was fine and I’m very happy with my fill. When we got to the register, before I handed her my card I asked if it was going to be $ 35, and she said that it should be $ 40, but today she would do $ 35 and next time I come, it will be $ 40. I told her I didn’t understand because their website said $ 35 as well. She said that was a mistake. Trying not to be frustrated, I just handed her my card and paid. Before she swiped it she asked me «do you want to add $ 5 tip on the card or do you have cash to pay tip?» Now, I normally tip. I’m not that stingy. But I have a serious problem when people expect and/​or ask for a tip. My immediate answer to that is no tip. So I told her «just the $ 35 today, thank you.» I then paid and as I was leaving I said thank you to her and told her to have a good day. She didn’t say one word back to me. I would go back because I did really like my manicure, but I have a serious problem with businesses that fudge the numbers. If you say a price on the phone and your website, then I would expect you to stand behind that. It’s good business and good customer service.

I have a tendency to pick at my nails, especially when it’s cold and dry out. Hence why I get a manicure to make them look nicer and get rid of the cuticles. The lady I went to made me feel REALLY self conscious and bad about how my hands looked. She actually didn’t stop saying it the whole time and then on top of it did a pretty sloppy job on the paint and cuticle trimming. I’m almost positive I’m not the only person who has bad cuticles when it’s cold out and I’m not going to give you my money for you to make me feel bad about it.
If you’re going to have poor customer service at least make up for it with doing a good job!
Never returning even with the convenient location. Do yourself a favor and go to Foxy Nails instead.

If there was an option for zero stars that is what this salon would receive. First visit the polish they used burned my fingers. I asked the lady why it was burning and she said that some polishes just do that. Two days later the shellac was peaking off of most of my nails. I went back in to have it fixed, they said it was my fault the shellac came bc I cooked and washed dishes. THEN the manager of the salon did a sloppy job on the repolish. I told her I thought it looked sloppy and asked her to slow down. She yelled at me that she hadn’t cleaned them yet. When she was done she stood up and walked away… She said nothing to me. On my way out another lady approached to ask me about what happened. I told her about the polish coming off and mid-​sentence the manager walked up to me, grabbed my hand and started yelling at me that she didn’t do a sloppy job and started accusing me of being rude and grumpy for no reason. I told her I wasn’t talking about her at all. She continued to grab at my hand saying «you see!» I told her to stop touching me. She scoffed at me and I left. NEVER go here. They are horrible.

Had older woman, mother of one of daughters who works there give me a manicure. She appeared to be rushed & was rough while pushing back cuticles: water had no fragrance or anything added to it: just plain, warm water. She clipped my cuticles twice! One which bled considerably. Pic shows it 10– days afterwards. Half the cuticles she didnt even work on. So disappointed i tipped her as i should have gotten up & left.

Well first impression, this place blew me away. I don’t know why I was surprised. It’s out at the Summit mall which houses a lot of high end stores. I walked in and for once was not overwhelmed with the typical nail salon smell. Huge bonus for me.
I was immediately helped for a pedicure. There was no wait. The lady (who later introduced herself as Nikki [not sure how to spell her name]) told me to pick a color. They have the largest selection and variety of polishes organized by color. Another major plus points. It’s so hard to find colors sometimes Bc they’re out of order at other salons.
This place just racks up points: they have their soaking tubs lined with Saran Wrap for sanitary purposes. Super impressed. Their massage chairs have about 80 functions, which can be a little overwhelming. I could f figure out how to really make it work, but it all felt nice, minus the massage around the buttocks area… kind of felt a little violated if you catch my drift.
Nikki handed me a menu of sorts for the different types of pedicure. Since I had a gift card, I decided to go for the most expensive namesake $ 50 pedicure.
After a few minutes of soaking Nikki began to converse and get to know me: asked my name, which no other salon did.
First outta the gate was an orange exfoliater thing lol, I love exfoliating. Gets rid of all the dead skin. Next was a lotion and hot towels on the legs paired with a parrafin wax on the feet. It’s been so long since I’ve had the wax. Feels so nice :) the wax was a little toasty, but still felt amazing. After the lotion was done it was time for the hot stone massage. Nikki first applied a lotion and then oil. I’ve never had one before and I’m not sure I want it again. There was t really any sort of pressure attached to the massage, just rubbing over my legs, but still nice :) after the stone part she then massaged my legs with her hands.
Off comes the parrafin in one fell swoop. Hot stone massage continues on the feet. Stone was a little hot at first so I said too hot and she massaged it on my leg to cool it off. There was more pressure on this part. After that, the pedicure finished up as a normal one would, base coat, few coats of polish and a top coat, and then a bit of a wait time to let the polish dry. Normally I would ask for a cute design on my toes, but I wanted to see their basics and then maybe add more later.
I don’t see any exceptional service that would make me drive my north Reno home to Summit just to have my nails done. They are on the pricier end of mani/​pedis, but this may just pay for the facility. Overall I’d say it’s one of the nicer places, but I can’t see myself going here for the heck of it.

Expensive &. Mediocre pedicure. Seems like they just want to rush people in & out to make more money. I knew I should not stray from my standard nail salon

For a relaxing, affordable nail experience THIS is the place to go. A quick brow wax while you’re drying is super convenient. Everything is clean and everyone is super friendly. I always walk in and just once I had a long wait (20 minutes). They have plenty of staff and plenty of stations to get you in and on your way. Excellent selection of regular and gel polish colors. Love this place!

I have been coming here for my pedicures for about a year, didn’t come for about 6 months I came back and the first time was a terrible experience the lady was to rough and didn’t make me feel welcome at all! I then gave them the benefit of the doubt and came back because I never had a bad experience before the last time, the second time was even worse!!! The lady cut my toe and on top of it wasn’t even wearing gloves to stop the bleeding! I am NEVER coming back to this place again! I shouldn’t have to walk out of a salon in pain because the lady was trying to nurse her mistake and only made it worse! I come to relax, not sit here and worry that the lady is going to cut a toe off!

Service I got was very Good, Celine was the technician that did my deluxe pedicure, she took her time, gave a great massage, very patient and nice!

This place is horrible!!! I came in on Friday March 20^th with my daughter to get 2 full sets done and the owner is so concerned with how much money she makes she doesn’t give a crap about how lousy of a job she does! Super super disappointed. I had to go to another salon the very next day to get these ugly ass things fixed! Will never return to this salon let alone to pay 100.00 for some garbage. NEVER AGAIN WILL THEY GET MY BUSINESS OR MONEY!!!

Legacy Nails and Spa is one of the best nails salon in this area. The place is nice and super comfortable with many plus points. Quick, thoroughly and professional. I got gel manicure and pedicure and it was done in an hour. My hands and feet are wonderful, attractive and smooth. The technicians are meticulous, pleasant and oriented. The owner is also friendly and attentive. Finally, price is reasonable for amazing and valuable service. I really like this place and recommend everyone to visit here. Will come back for sure! Check it out and you’ll be getting great service…

Wow! I don’t understand all of the negative reviews. I have always been treated very well here. I get great service, a high quality product, and have never been rushed. I can’t wait to get back for a pedicure after several months away due to surgery.

I got a gel set today, Julie the lady that did mine rushed, but they come out alright. My friend had a lady named lily, she was really rude when I was done I went and sat with my friend and she yelled at me! Then after I paid she told me I had my receipt and I need leave.

I’m saddened to hear of these reviews for I have always had excellent service and great pedicures here! I drive the extra 20 min to them because of the service I get… rarely a wait for a walk in, bottle of water, great magazine, clean, warm water, relaxing, great massages, super friendly and gentle pedicures! I had a 30 min quickie facial with Julie today and it was relaxing and a perfect compliment to my pedicure before I went home! All of the ladies I have had are Wonderful! I look forward to coming here! And I won’t go anywhere else!

I never write reviews but this salon is so terrible I felt it was necessary. I was cut three times while getting a pedicure. Had my hell polish ripped off my nails as opposed to using acetone because she didn’t want to take the time. Most terrible salon DO NOT GO HERE!

I am only giving this place 1 star because I can’t do zero. Don’t waste your money on this place. You will be extremely disappointed with the service, quality, cleanliness, and general experience. It’s one of those nail salons that try to get as many people in and out as possible so they don’t care about you as a customer. I left there with gooey shellac and it all over my cuticles so it will peel. If you want a mani/​pedi, expect to get them both done in the pedicure chair with your arms twisted and pulled so they can get your nails done at the same time. It’s not relaxing AT ALL.
I picked a natural color and both ladies have me a hard time about not doing something brighter and with glitter. I don’t think it’s their place to comment on color you pick and it’s just plain unprofessional.
Bottom line… skip this place and spend your money on a place that actually cares about gaining a clientele rather than a revolving customer door. DONT GO HERE!

Thinking about going in? Save yourself a headache, stress and disappointment and don’t.
After shopping at MAC next door my sister in law and I thought we would try this place out. Walking in you are greeted by one of the nail tech. The day we went in, it was a lady closest to the collection of the gel nail polish. My sister in law decided to get a full set while I opted for a regular mani. I walked over to the color station and although they had a vast amount of colors, majority of them looked disgusting. Colors separating, colors that need to be tossed because they’re empty and/​or all dried up. I noticed a lady staring to my left and when I finally picked out my color she hurried me to sit at her station.
I’m not a talker during pampering services because I would rather have the person working on me take their time and concentrate rather than talk about mundane details of my life or theirs. She asked if I was Filipino and I said yes. This was the only «conversation» the lady and I had where I was not either offended or irritated. She continues to quickly go about my mani not realizing I’m paying close attention. My cuticles were all jacked up. I mentioned this to her. The first time she was ok so I thought she would realize that she wasn’t done and that other cuticles were ugly. It is her job to make sure my hands looked nice. After my third pointing out she started to huff and puff. I told her if she would do it right the first time I wouldn’t have to point my unhappiness out. There were still cuticles that were not cut right at this time mind you. I pointed the rest out to her and at this point she was angry. It was extremely awkward by this time. She told me to wash my hands. I went to the bowl and returned quickly. I came back and saw that under the light there was still cuticles that were hanging out close to my nail bed that clearly needs to be trimmed so that it will not be in the way of the nail polish. I showed it to her and half-​assed it and goes about painting my nails. First layer was great. There was tension between us so at this point it was clear she didn’t give a damn about my manicure and just wants me out. Second coat sloppy (polist over the nail and on my skin), uneven and so thick that my mani would only dare to last a couple of days. After she was dont putting on the top coat she rudely asks «Happy?» gathering her things and standing up. I replied «I’m as happy as I“m going to get because this is your best job right?» She started to say «This is insn’t my best job» but realized she was at work and got up and told me to put my hand over the fan. I couldn’t take one more second of being around her so I opted to go to the drying area instead. This area had better lighting and magnified the disgusting manicure this lady gave me. I decided half way through drying that it doesn’t matter if the polish dries, my manicure is so ugly it wasn’t even woIrth waiting for it to dry. I got up and walked over to my sister in law.
Her nail tech asked me how it was and I said quite honestly it was shitjob. She asked me why and I showed her and she said «Oh, someone else fix it.» I told her that I would rather just talk to someone who had any authority and leave. I would hate for someone to fix what another person in the same level as them didn’t care to do right in the beginning. The rude lady heard me and walked over and told me she would fix it. She was yelling at this point and I told her to get away from me and not to touch me. She said OK with a huff. She had completely lost her cool. Unacceptable and unprofessional. She deserved a to be put in the limelight for being a rude and horrible nail tech. I was going to wait for the owner who was with a customer doing a pedi. She too looked completely uncomfortable with how her employee acted. I walked over to her and explained that I would wait until she is done. She panickly tried to have another one of her girls fix my manicure but I told her it isn’t the nail polish I was worried about. I care about the business I’m a patron to, and having an employee with this skill level and oblivious about customer service is nothing I could possibly fix. It’s her lack of concern for her customers that worried me and she should be addressed at a later more private time. The owner looked at me completely blank I thanked her for wanting to fix my manicure and walked out.
Please be warned that I was not the only one who had a horrible experience at this nail salon. They have potential and clearly better nail techs who actually care about their customers but it’s sad that they also have these other nail techs who half ass their job and expect to still have their job. If you dare to visit and use your hard earned money here, be careful and pay attention. Do not let anyone take advantage of you.

I love this place. I originally was a random walk in due to the location… and now it’s my favorite place.
Linda gives the BEST pedicures! She is friendly, funny and her work is awesome. The staff is friendly and the facilities are clean.
They do get busy on weekends and you can be waiting for a few minutes before they can get to you. However, if they have the room they’ll get you soaking in a massage chair while you wait for your technician. If you can call ahead (even a few minutes) to get an appointment, they will give you priority over the walk-​ins.