Supercuts

Terrible customer service/​BS — website and door say they’re open until 9 pm. I got there at 7:48 pm and they were packed up and said they were closed already. They also tried to give me some BS story that the website saying 9 PM meant that corporate was open or something, but like I said it said that they were open until 9 PM on the door as well…

This place is the worst. The older Hispanic lady that cut my hair had a poor attitude from the moment I walked in. Made it very unpleasant from the beginning. The hair cut seemed very rushed. And half way through the haircut another employee came up and was ragging on my hair stylist about how she was taking too long. It was only 15 min in. Excuse me but it’s about doing the job right not doing fast. The whole experience was horrible. You get what you pay for spend the extra money go to a real salon. Lost my business forever. Would give it less stars if possible

I just got a haircut here and it was very nice! I would give a 10 star if possible a very nice lady named Lori was very sweet and would talk with me! The staff was the best and the place has fast worker very good place to go

I could have given myself a better haircut with my eyes closed. Extremely disappointed that I had to leave and come home and cut my own hair. Patches were missing in the back of my head. It felt like she was rushing through to get to the next person. The only reason this place didn’t get a 1 star is because it’s not fair that one ‘stylist’ ruins for the rest of them.

Just tried to get a haircut at 7:50pm. And they ate closed. The hours on the door are until 9pm. 2, employees sitting in the reception area waved me away. I will NEVER return.

Came here to get my ends trimmed. I worked with Debbie. I have really long hair. I have a lot of damage from using heat tools. I appreciate that she didn’t take too much off (about 1.5 inches). She continually asked my opinion and let me ultimately decide how much I was comfortable with. Charged $ 16. Good job will come back when I just need my ends trimmed. And I came on a Monday at 5:30PM she took me immediately.

Can’t believe it has taken me this long to write a review here. My daughter, son and hubby have been coming here for YEARS. I decided to try it out myself and absolutely LOVE Patrice Harris, AKA Patty Cake. I got highlights, wash and cut and was amazed at how great it looked AND how much I saved from the place I previously went to. I’ve found my new stylist for life in Patty Cake. She’s my daughter’s favorite too — and she comes here at least twice a month for a deep cleansing of her hair. Thanks Supercuts for making us look great for less money!

Reminded again today why to NOT to come here! Called ahead for a 5:30pm appointment. Colored my hair and drove with wet hair to this location. When I said I was here for my appointment on time thru traffic the young man asked my name. I spelled out my first name –he said ok. Then he asked my last name-​I said «it’s not needed the girl on the phone only asked my 1^st name «. Now feeling something was up I told him my last name he said «that’s not what we have»! Inexcusable! He said we’ll be with you in a little bit. I waited for 20 minutes and no help. BTW only 2 workers at 5:30? I LEFT… this site makes you chose a star to post

I was nervous about cutting my very long but raggedy hair. I found & brought a pic of a hairstyle that might ‘flatter’ an old, fat face like mine. The stylist Martha was terrific. First of all she was kind, she looked at the pic and gave me a close approximation of that cut. She didn’t over sell but styled it and showed me the tricks to keep it fresh looking. Thank you Martha!!!

First time customer at a supercuts. It was fast, but that’s probably because they didn’t do what I asked. I walk in and was asked my name. Then asked if I wanted a shampoo. I said yes. That was it. waited a couple minutes and the stylist called me back. She was very nice. Asked what I wanted and started cutting. I thought maybe the shampoo was at the end. She then finished cutting and started putting some leave in conditner in and asking if I wanted to buy products. I said I don’t know. Slightly confused. And then she exited me towards the front… why ask me one question upon check in and not give me the service!!! It was the only question you asked and i didn’t get it… so now I have to go home and wash the mounds of leave in conditioner out of my hair. Was that the shampoo??? Stylist was nice but it felt like she didn’t have time to shampoo and had to help others…

Great place great stylist took my niece there, she has cerebral palsy and they were so good with her and very accommodating. And best of all both our hair looked great!

Best haircut I’ve ever had was from Susan. I come in every time and ask for her and there’s always a wait for her, which let’s you know she’s good! I don’t mind waiting for her because I know I’ll be lookin good until the next!

I will never ever go back to this Supercuts location. EVER! This is not usually where I go to get my hair cut. I was running errands and leaving to go on vacation the next day, so I didn’t check Unilocal like I normally do and just took a chance. I walked in and was seen by a woman named Coco, who had the personality of a wet rag. She was very monotone and seemed like she was heavily medicated or a zombie. She just stared at me and made me feel extremely uncomfortable. I wanted to ask her if she was okay. She seemed so out of it that I was immediately having second thoughts about letting her hold a pair of scissors in her hand and come anywhere near my head. But I decided to try and relax and give the poor woman a chance. What a mistake that was! She washed my hair and proceeded to give me a cranial massage while she was rubbing the shampoo/​conditioner into my scalp. It was extremely uncomfortable to say the very least. I suffer from very bad panic attacks and anxiety and being in this situation was making me feel like jumping out of the chair and running for the door. Just an awful experience. I wish she would have at least asked me if I wanted a scalp massage. So weird!
She barely cut my hair and I asked her to layer it and give me side bangs as my hair is very thick. She hardly cut anything! And no layers whatsoever. Usually after a hair cut there’s a lot of hair on the floor and on my smock. There was hardly any hair anywhere. And I didn’t get the side bangs I asked for. She didn’t style it afterwards nor did she blow dry it. It was wet and hung there all limp and lifeless. I went to pay and the receptionist said $ 17. Then she looked at Coco and asked her if she wanted to charge $ 17 or $ 21. They went back and forth in front of me, the customer, and finally decided to charge me $ 4 more. They should have had the conversation privately and ahead of time. Very unprofessional! It was a Thursday afternoon and completely dead in there, by the way. No one was in there besides me. I used to have my hair colored at a different supercuts location and I loved the color. I asked Coco if she could acquire the color name for me by calling the other store, so I could give her business (this was prior to the hair cut mind you. I would never let that woman color my hair.) I can only imagine coming out looking like Carrot Top! Anyways I did want to know the color so that I could have my regular hairdresser do my color. Coco said she was too busy (?) To call but she would do it when she had some time and to leave my name and number at the front desk. The place was EMPTY! No one was there! How can she be too busy? What about good customer service? Amazing! Just WOW! She didn’t call me till the next afternoon and left a voice mail with no details as to the color but that I should call her back so she can do my color. Thanks but no thanks. Your customer service sucks, Coco. I think you are in the wrong profession. Check and see if The Walking Dead is hiring zombie extras. You would be absolutely perfect! In all seriousness this is a terrible store. I would not recommend Supercuts RB to my worst enemy. Beware! Oh and by the way, my mom and husband didn’t even think I got my hair cut. They said it looked exactly the same.

Horrible had me sit and wait for nothing. Should have told me before I waisted 40 minutes of my time.

Just went to go get a haircut and they messed up on my hair. I showed the lady Martha a pic and it looks nothing like it. Now I gotta go to another place to fix it. I’m not going to come back for sure.

Came for a cut by the stylist Ariel.
I am BEYOND satisfied with what she has artistically came up with.
Not only is my hair difficult to cut and maintain, but it can also be exceedingly difficult to manipulate and guide.
Not only was she the friendliest stylist i have ever had, but she also was so gentle and accommodating throughout the entire cut. I would deff return specifically for the amazing job she always does. I have been at the store in times of great rush and have had ariel calmly provide me with the best hair cuts i have ever had.
Cheers Supercuts! and Great work on providing amazing Stylists!

The Hairstylist Renetta — Great personality and lots of energy. If you are 5-​year old boy or his father, she can cut your hair. How do I know? Because she used to cut my husband’s hair and she did great work on his very short hair every other week for months. I saw her cut a little boy’s hair and she was gentle and warm to him. Then she gave me the worst hair cut ever and was kind enough to add a bonus — she «fried» my hair. I went in for a cut and deep conditioning, but she chopped away my spiral curls and put me under the «hot» dryer setting instead of the heat setting. Easy mistake. Ouch.
The Manager Susan — In her defense, I only called her 5 times over a two week period and spoke to her only once and it’s not her fault that she promised to call me back and did not. She’s only the Manager. Plus she did tell me that she has 7 receptionists, so she doesn’t know who could have possibly taken my calls. Funny.
The Owner Bill — Has Susan running the salon two days a week and cannot return calls, so we should feel sorry for him…

Came on a Friday early afternoon and was seen in 5 minutes. This place is good for simple trims because guess what, you’re not going to spend more than 20! The haircut costs $ 17.

I go here because it is $ 17. I will only allow Martha to cut my hair. She cuts it perfect every time.

Redondo Beach has a hidden treasure! Redondo Shores Plaza SuperCuts… beryl and PCH. Visit get a cut or color. Family friendly.