Target Stores

45 minutes in line at the pharmacy. Refill still not ready. Come back tomorrow because they close soon. Seriously …

Purchased an Apple Watch with apple care recently and returned it due to not using it as much as I had anticipated. I returned it this morning, and was told I would have to come back after 11am to return the apple care portion when the electronics dept. opened. I came back that night to finish my return and was told by Jason, «uhh… I have no clue how to return that. You can google it» Taken back by this statement I thought was a joke, I was told that he could not assist me and return what I purchased here at this local store. Jason proceeded to tell me «I can’t return it, call apple.» I asked for apples contact information and was told to look it up myself. Terrible customer service and incredibly unprofessional.

I love shopping at Target, but their pharmacy is not great. They always seem so unorganized. Also an employee in the pharmacy today was on some kind of drugs. I have seen her many times before and she had never acted like today. Eyes dilated and mouth moving uncontrolled. Switched all my prescriptions after leaving.

Went there specifically to buy Hibiclens for my friend’s pre-​op prep. The «valley girl» in the Pharmacy sent me to the Listerine/​mouthwash section. When I told her I couldn’t find it, I asked her where the real, real Pharmacy was so she recommended I go to CVS or RITE-​AID on Churn Creek! Seriously? After twenty minutes I found it in Target no less than six feet from the Rx counter. C’mon, should I call Management?

Lately check out aisles have been on point with managers making sure lines are short. The grocery section is adequate esp for fundamental items like milk and bread. Food court has room for improvement. Overall pleasant experience as opposed to super dreary.

On 9÷6÷15, I tried to register for my baby shower. After over 2 hours and several scanning devices, we gave up. The employees on the floor tried to be helpful but the scanner had to be restarted in between each scanned item. The gentleman in electronics who helped us was frustrated and said «these things never work» referring to the scanner. Finally, pregnant, exhausted and fingertips tired of restarting the SECOND malfunctioning scanner, we just put items in a cart with the intention of having an employee scan them, which would take no more time than ringing them up. The front end supervisor, a woman with long blonde hair, informed me and my mother that «no one else has issues with the scanners» and this is the first time she has heard of there being a problem. I handed her the scanner and suggested she try to scan an item. That’s when Paul, who I sincerely hope is not a manager, intervened. We explained the problem for the 4^th time and asked him to have an employee scan them for us, as the supervisor still couldn’t get the scanner to work. Paul, had the worst customer service I’ve ever experienced at a Target. My mom stated that this was for a baby shower with more than 100 people attending and Paul explained that this is a «1.43 million dollar store and we don’t have time to help you». In other words, we weren’t worth enough money. I’m embarrassed to refer people to shop to this store because I loathe the idea of people I care about getting treated this way while trying to spend money. I’m also amazed that the floor staff were aware of the ongoing issue of the faulty scanners and were helpful but Paul, and the female front end supervisor were abrasive and not helpful, going as far as saying they haven’t heard of the scanners ever having issues. What Paul and the front-​end supervisor did not realize is that I have a career in IT and am very familiar with Apple products, so their scanners weren’t just stumping a layman, they were broken. The last thing I said to the supervisor, who was still fidgeting with the scanner was, «how’s that working for you»? Because she couldn’t get it to work.
When I returned to Sacramento, I went to the 65^th street store and completed my registry. The scanner worked perfectly and the staff were kind. If the invitations hadn’t already been made to indicate I had registered at Target, I would have registered elsewhere.

They have two people back in electronics. One person was helping a customer so i waited for about an hour, nobody offered help so i asked the second employee didnt know anything so they must just pay him to look dumb.

Worst pharmacy I’ve ever been to. At first I was chalking the first few times up to ‘off days’ but boy was I wrong. They’re completely unorganized! Be sure to call in ahead of time to make sure your prescriptions are ready. NOT! It doesn’t matter! They’re typically not ready anyways! Plus, you’ll wait forever to get your prescriptions. Finding something new!!! Two thumbs down!!!

This is a great Target. I love that this one has all the food and produce! This location is usually packed and busy, but I suppose that’s a good thing!

This review is for the pharmacy. Tried to fill a prescription and was told it would be ready the next day. Went to go pick it up the next day and was told it was «put back» because «you can’t afford it» and also they were out of the medication. The woman at the counter told me that they had sold it to someone else. WTF? So they decide I can’t afford it when I am there to pay for it? It seems like they were just trying to blame me for their mistake. I had to drop them. Always having problems with them getting the prescriptions (checking the fax machine) and actually having the medication.

When did the pharmacy start closing at 7pm… I always come here and they used to close later on the weekdays. Such a hassle. I’ll be switching if they don’t change those hours back

In contrast to my experiences at Walmart, it wasn’t so bad being dragged through Target by my mom (though I really don’t have her stamina for shopping). You still find all kinds of household items at low prices and it’s more spacious, peaceful, and clean.
Prior to yesterday’s visit, I hadn’t been here in years. There’s been some changes (like the addition of the grocery section and in-​store cafes) but the layout and organization of things remained sensible so that we easily found everything we were looking for. Finally, our experiences with customer service were great in general. I found that they tended to be on the lookout to help people find what they’re looking for and the cashier we had rung up people’s purchases quickly and kept the line moving.

Even though I love Target I will never visit this location again. Dealt with horrible customer service and was treated like scum because I was the last customer to check out a few minutes after closing (this store has a weird layout and couldn’t find the last item on my list, as well the lights turned off before the final closing announcement). I have worked retail in the past and would have never treated the most annoying customers in the world like I was last night. Not very hard to fake a smile or return a «have a good night/​day» pleasantries.

Fantastic experience with the pharmacy. Liz, is so friendly and patient. My mom had a very bad experience with CVS when trying to get prescription filled and when we went to Target, it was a breeze. The whole team was very friendly, understanding and took the time to listen.

It’s a solid Target. It’s organized a little different than the one I frequent but lots of employees around to help you find what you are looking for.
I mean seriously, who can complain about Target? Nevermind, I’m there there might be a couple.

I have shopped it since it opened, and I’ve always loved this store. However, lately, the customer service has been SHITTY! One of my biggest pet peeves is when you’re checking out and the clerk IGNORES you to have a conversation with another co-​worker! It’s so effin’ rude to not even say «thanks» or «have a nice day»…this just happened to me with a clerk I have seen there for YEARS! Inexcusable… I might start shopping at *gulp* WALMART if I’m going to be treated like that!

I love so many things about this store but my favorite thing is their customer service. I love how well they treat me weather it’s during a return, checking out in line, or in electronics. Today we had Dakota help us with a cell phone upgrade and he was so knowledgable, fast, and friendly, we will likely never buy a phone through a Verizon store again. Needless to say I haven’t been into a Walmart in 2 years lol. Thanks guys

I really like Redding’s Target.
I have returned things here and never had a problem. (More than once) I love that I can pick up any red phone and they will assist me in under a minute! How convieint when you can’t find what you’re looking for or if you have a question! The cashiers are always kind. This Target is usually well stocked, but if they run out of something like post suggestions on similar items. A++

I can agree with most posters. The store is clean, well stocked and pretty well organized. The restrooms may be the cleanest in the universe. What I can’t understand is the unwillingness of the cashiers to say thank you. Yeah… I know, «they have a thankless job dealing with people on an hour to hour, day to day basis» bla-​bla-​bla.
Forget it! You are being paid to do a job, so to it correctly, even if you feel demeaned just because you have to tell a customer, «Thank you» who just spent their well earned money, too bad. And management, why aren’t these employees receiving the training they and their customers deserve? Just like our Attorney General Eric Holder, «I don’t know, and why does it matter?»
Unfortunately, (sigh) it may be a sign of the times.
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A few years ago, my husband and I agreed that we would rather pay a few more dollars to go to Target than have to go to Walmart. Best. Decision. Ever.
I get my clothes, bathroom necessities, home décor, pet care stuff, and now a few grocery items all under one great, beautiful, clean, free-​of-​crazies, affordable roof. Not to mention all the sale items that I really don’t need but somehow manage to walk away with.
And for the cherry on top, my husband loves coming here! Can you say «Target date night»?