Discount Tire Centers

I have been going there for many years and up to now have had great experiences. I have four vehicles that have been serviced there. Today dropped off 2001 Camry to see why check engine light is on. As suspected, it was the gas cap. They charged my wife $ 70 for the «diagnostic» and $ 30 for a replacement gas cap. Wow, I could have gone to the Toyota dealership which is closer to my home and received a better deal. Diagnostic at auto parts store is often free. I have completely lost trust and they have lost a ten year plus customer with four cars. Trust is everything so when that goes I move on.

My husband and I have been getting tires at Discount Tires for years now and today I went in to get my rear light bulb replaced. Jose Delgado was very helpful and did it himself because the mechanics were all busy. Very happy with todays service… Thank you Jose

Great service and great prices! I would definitely recommend getting your car serviced here and/​or purchasing tires from them. Today I got my oil changed and they fixed a flat tire within an hour. My family and I have been loyal customers of Darrel C. for 18 + years.

I rarely write reviews that are negative but felt I had too. The 3 employees I spoke to today all provided terrible customer service. I made an appointment that never got logged, got quoted a 30 minute wait that ended up being 3 hours, and they wouldn’t let me borrow a tool to put my tire back on. All of the employees seemed like they didn’t want to work there and gave me negative attitude the whole time as I spent $ 300 at the store.
DO NOT COME HERE. THEY WILL SOUND REALLY NICE OVER THE PHONE U TIL TOURE HERE.
I run an operations team of 200+ people and let me tell you, it’s a night and day difference.
DISCOUNT TIRES EXPERIENCE TODAY WAS THE WORST EVER. IM NEVER GIVING ANOTHER PENNY TO THIS ORGANIZATION.

This place wanted me to wait three hours for a tire patch. They said they’re short on staff. Pathetic for a patch

I was sent to this place last minute by a company that couldn’t help me with my exploding tire. yes they took me in last minute and saved me from a very soon to be blowout. But seemed annoyed that I came in 30 mi. Before closing. I never try to be that last minute customer. Ive been in there shoes but it was an emergency so I’m grateful they help but I felt like a jerk the whole time i waited (which wasnt long) Tires seem to be $$.

This location is superb. Omar helped us out and was so kind as we waited for our tire to be fixed. Thank you!

Dropped in without an appointment and got my tire patched asap for cheap. Really pleasant experience with the staff, I’ll definitely come back for future work.

I had a very good experience with discount tire. I brought my wife’s vehicle in for what we believed was brake drag on the right rear. They put up on the rack and did an inspection and found that the brakes were fine but in fact the wheel bearing was worn out. So I authorized them to replace that. Turns out there was a side benefit, one of the wheel sensors is not functioning properly and the ABS light was on. After the repair the ABS light turned off. So they solved two specific problems on the vehicle .
But After they did the repair, they found the noise was still ongoing. Turns out the differential was going to be the problem and that was outside of their ability to service.
As a result, they did not charge me anything at all. I offered on three occasions to pay for some of their time but they declined each time. I must say they are stand up guys. They deserved a pat on the back.

I really enjoy coming to this location! Not only is their staff great and super friendly but it’s right across the street from my work! I’m always able to get my car in and they are super great about letting me know what really needs to be done on my car without over charging me! Love this place! I definitely coming back for anything that needs to be done on my car! :)

I have been a lifetime alignment customer and have been satisfied till now. Once I got my shocks and struts replaced they did a good job on it. Front desk have been helpful and accommodating.

Excellent Customer Service. Very happy with the outcome :)

Came in today with a flat. Darrell had me in and out! Exceptional service at a great price. This was my first time there and won’t be my last. Will definitely recommend to a friend. Thanks Darrell!

This location is very nice & the guys are always very helpful! I’ve stopped in here twice over the last few months with ‘low tire’ pressure & they have taken care of me each time, finding the issues & making the necessary repairs! There is plenty of room inside to wait for your vehicle & the parking lot is just fine, although it can get very busy at certain times of the day. Both times I went early on a Saturday morning & it was very easy! So if anyone’s in the RSM area I would recommend this Discount location for any of your needs! They are very friendly & knowledgeable!

If you are looking for an actual review and read the comments, then this one is for you. Bait and switch! I have been going to Bymar tires forever and my son needed new treads. He did his own homework and wanted to try discount tires.
We went in on Friday and asked for the buy two, get two, we asked for quote out the door tax and installation, $ 248.00. Seemed low so we asked again, $ 248.00 OTD. So we agreed. We were then told the tires are not in stock. Okay, so how much for the next level tire? Answer: «we don’t have anything in that size». So we decided to wait until Monday when the tires are delivered.
The total was WAY more than originally quoted. Instead of leaving negative feedback, I’d like to leave construction criticism. Get your quote in writing, ask for hidden fees and costs that come-​up during the transaction such as road hazard, installation, stems, recycling fees, taxes, etc. If it sounds too good to be true, it usually is. Read the fine print, buy two, get two free means, you need to pay $ 100 for the hazard insurance. Check the alignment vs. correct the alignment, know the difference.
Knowing the answers to these questions will make for a very positive buying experience.

These guys are terrible. We live down the street and just about every time we go there they try to upsell us on things we don’t need or they break something and then deny it. We’ve even had our radiator reservoir go missing completely after a routine oil change. Say what? Who does that? This most recent time we went back because we had to for a warranty issue on tires we had purchased from them and all of the sudden when they are done fixing the issue our tire pressure sensor is broken. I give up. Do yourself a favor and forget this store.

Maybe they’re ok to get tires, but don’t take you car there for repairs. They will always try to upsell you on stuff you don’t need — shocks, rotors etc. Also they didn’t do oil change (billed me for it) alignment (billed me for it) and the list goes on. They got plenty of better repair shops on the same plaza, i think i’ll be better just picking some other place at random, really.

Originally HATED these khumo tires that they installed, went back to change them within a few days they were so bad. Price matched me with bridge stones to the price cosco was offering, 60 $ difference than their price. They had it in and out FAST the second time. I was extremely dissatisfied with my tires originally, second set is perfect!
The first set I bought sounded awe full and slipped without it even raining!
The manager was open to price matching and making sure I was happy leaving.
Location wise, not around any stores walking distance so find a ride or wait.

Super nice guys! My tires had to be ordered. They arrived a day later than promised, but I didn’t care, because I wasn’t going anywhere. My car was done in an hour as promised. Got my Unilocal Discount for Checking In. I will come back. I do wish that they would have told me that one of my rimes were bent (and wears one tire down faster than the others). But, yes I would recommend this place.

I wish I could give them no stars at all! I went for the buy 2 get 2 free deal. I called in the morning and placed my order. I made a appointment for later that afternoon. When I got there, the salesperson asked if I wanted an alignment screening. I agreed, but told him that I was only there for the tires. I was quoted an hour, so I waited… and waited. 2 ½ hours later my care was ready.
Well, he told me that I did need the alignment, so they went ahead and it it! Without my consent! He said it was an extra $ 90 and it’s a great deal! A deal? $ 90 for something I never authorized?! The salesperson then said «Tell your husband you got a great deal. $ 90 for an alignment is great!» I proceeded to tell him that it was MY car, not my husband’s car. It was a terrible deal.
Then, he stepped it up a notch. He said «Ok Honey, tell your husband you’re getting an amazing deal. I’ll discount it to $ 50! He’ll be proud of you!» Honey?! An amazing deal?! Ummm NO! I told him that I never authorized the work and I’m not paying for it. He agreed and showed me the invoice. The alignment wasn’t anywhere in my paperwork. I asked for proof that it was done. He showed me a paper with no license plate, no name, no VIN, nothing. It showed a different year that wasn’t my model. But I couldn’t keep it. Why can’t I keep it? It’s for my car! Why was another year and make on it? His response? «Just trust me, it’s your car.» Trust you? The guy that wants to over charge me for a service that I never asked for and has no proof that it was done?!
I have called everyday for 3 weeks. I’ve called at different times of the day. The manager is NEVER there! I called the corporate office and filed a complaint. I was told someone would call me within 24 hours. It’s been a week. Still no call. I’ve never been treated this way and I’m never going back!