Time to Party Rentals

What a nightmare and ruined my daughter’s 1^st b-​day party! I ordered a jumper with tables, chairs, and canopies. First they said they would arrive between 8 – 10 am and didn’t get their till 11am which delayed party décor. Secondly the jumper was dirty so my wife cleaned it herself upon arrival. The worst is we ordered a 10×20 canopy ($ 60 on the website) and they said it would be $ 100. Regardless instead of the 10×20 they set up 2 10×10 anyways and still charged me for the 10×20 which is $ 40 more. I told them that I would only pay for what they gave me because it wasn’t what I ordered and they said it was my fault for not saying so before. When clearly thats not my fault for them dropping off the wrong items because the driver said the one I ordered got burned last night. The next day they refused to pick it up since they wanted the extra $ 40. I refused as I would only pay for what I got. The alsp said they would arrrive next day at 8am to pick it up and didnt get there till 1pm. Which again ruined my morning plans having to wait for them to pick up their stufff. The driver harassed me and even said «if I was you, I’d pay because my owner is crazy». I was insulted and laughed at the intimidation when 4 men came to pick all the items up. What a joke. Never again.

I just wanted to thank, time to party rentals. I thought they were efficient. No problems at all. I received everything I asked for, jumper clean, chairs, tables, table clothes all clean. Because our party ran so late, we had table clothes and food warmers left inside. They came pick up the jumper and chairs, and call me for when is a good time to pick up the rest. Very nice, not rude at all.

This is a really crappy place. Where do I start. Let’s see, my fiancé called to order tables and chairs and asked about the amount they have and they said tons. Once he called to order they informed us they only have a lot of the 6 foot tables and only a couple 8 foot. So we decided to get six 6 foot tables and 45 chairs. They show up at the park with 4 tables and 21 chairs saying here’s your order. I don’t know if they are just inefficient and confused or trying to scam us. They gave us all the chairs and tables we had ordered after my fiancé confronted them. Chairs and tables were dirty and gross. Yellow liquid stains on a few. They tell us they won’t pick up from the park even though their site says otherwise. When fiancé called over and over they would not answer or call him back. We had to take everything home and store in the garage until the next day. We had no idea when they would pick them up. Never got a call text email or anything stating when they would get them. The next day they show up to our house with 4 men at 6AM banging on our front door ringing the doorbell expecting their products back. We of course gave them back and will never use this service again. Anyone we know that asks about them we will be turning away. This conpany needs to learn communication, cleaning skills, and apparently how to count and be respectful of sleeping families.

The waterslide and chairs and tables that i rented from Time to Party Rentals was not the cheapest that i found online (hence the 4 stars i gave), but it’s what i decided to get because of the owner’s phone etiquette that really gave me confidence in this business and the positive Unilocal reviews that are obviously more reliable than any other online reviews you may find about other party rental businesses.
I was right to pick them because the stuff was delivered on time, the delivery guy was polite, friendly, and hardworking. He was also gentle with the equipment. The waterslide was really clean and so were the chairs and tables. The waterslide was a hit to the kids and even more so for the drunk adults the night when the children’s party ended. Pick up the next morning was also on time by the same nice guy that delivered the rentals.
I highly recommend Time To Party rentals for those who are planning a party. I was happy doing business with them and im sure many more customers will be happy with their service too!

We used this party rental service for our baby shower yesterday. They were on time and very polite. They put the 20×40 tent up and all the tables pretty fast. Everything was very clean and new. Also very sturdy tent. We will for sure use them again. The owner Was very nice and helpful. Thanks again guys!