I had my exam on the last week, and was pleased. The staff is very friendly and professional. They were able to get me in within a day or two of calling them. They knew what my insurance covered, and worked with me to find the right pair of glasses. I do recommend going to this place, if you have insurance; just because the prices are a bit higher. However, it is worth it, for the amount of detail and care they put into your visit.
Jaime F.
Tu valoración: 5 Raleigh, NC
This place is the perfect combination of trendy elegance and old fashioned customer service. Dr Klaus is friendly, knowledgeable, and always willing to fit us in or go the extra mile. They always look up the insurance coverage and let us know what the best thing is to do based on what we need, and then let us decide. We’re repeat customers and will continue to be.
Ralph S.
Tu valoración: 5 Raleigh, NC
The first time I came here I was able to buy a pair of specialized glasses that no one else(big or small shop) was willing to help me with. The experience was so good that I came back, for a full eye exam, and two pair of glasses. The eye exam was easily scheduled, performed on-time, professionally done and of high quality. Once that was finished, I was walked through the process of selecting frame(s), with knowlegable and patient staff that made the process quick and enjoyable. Insurance was investigated by a third person(while I browsed), and I was made aware of precisely what would be covered within minutes of giving my plan information. I’ve been trying to find a good group, and I’m very happy to say I found a great one.