Fry’s Marketplace

Well I used to like this store. Lots more product than the other one close by. But I am afraid the customer service clerk today tues 11−24−15 has just ruined my happy shopping trip there. She was unhappy to be at work, reading at the station. «The star «I think. She could not have been ruder if She tried. Is this why she is in the corner? You might try a job without people for her. She does not like them a sneering, better than you attitude. Must nit think very well of herself hair stringy and hanging., glasses a bit dirty (yes I could see that across the counter)
What happened to the nice ladies, the ones who smile and laugh with you?
What ever happened to courtesy? After all without us shopping there… You probably will not need that many staff.
Your front end cashiers are wonderful. I guess the hunt hwy store now has my business unless I finally tire of moldy fruit on the display then Safeway here I come .a bit of a drive. But worth it. And your deli mgr. Who boy does she have temper. I was told one thing by a regional guy while the end of the remodel Was going on. They had a clump of peeps watching. He said you would defiantly be carrying Canadian bacon there in the deli said it would be there next week. Deli meg said it was her deli and they would not have it till the holidays. Now not carrying the boars head Canadian bacon in deli except in prepacked sell units. I want fresh and how many slices the crowd at my house might need, not always will prepackaged have the quantity I want. So I buy over or under.
.my fryes In Prescott and Prescott valley have these all year., Nice work by the deli meg I guess she was right …
Thanks and by now I will take my monthly grocery bill elsewhere.
Bye.bye.

Came here to do some lite shopping, grab a few things while I’m out of town. I’m from Vegas where we have Smith’s, Von’s and Whole Foods market for grocery shopping so this Fry’s is new to me. They’re basically like a Vons.
Nice store. Clean. Friendly staff.
BUT. WAIT FOR IT… NO STRAWBERRIES! Not just here, ANYWHERE IN ARIZONA. Apparently, most almost all the stores order their strawberries from California and somethings going wrong with the strawberry fields in California because they aren’t of quality enough to sell. The store said they had them, they just aren’t sell-​able.

Very dissatisfied with the deli sandwiches. The service was painfully slow, the quality want there either. My broccoli salad side tasted manufactured but was still better than my sandwich. Also seemed overpriced. This is the last time. Have at least 2 stars because a few of the front end employees are hot.

You guys! Why are you trying to be a Walmart? Went to Frys Combs Rd yesterday… CLOTHING, REALLY! Disgusting… overreaching…cheap…what else? When you first started the remodel… boy was I impressed… the set up… wide aisles. then this!:-(Thank God there are other stores in the area… Bashas, Safeway, Albertsons, etc… cuz I WILL NOT be back to yours. Oh, and poor Wells Fargo… can hardly see them for the cheap clothing… If I worked for WF .man I would be looking for a transfer!
…Queen Creek (Maricopa County)

July 2015, store is currently under construction, it’s a little chaotic, however employees very friendly.
I’m very excited to see one the remodel is complete. Looks more spacious and I think it will have a huge salad bar and the sushi bar will be up front in the store.
This is a very busy location with the population growing in STV.

This Fry’s used to be absolutely great until recently. The cashiers were friendly and helpful. Went there today and the cashier was actually tossing the canned goods on the bread and pie shells. Basically it was an inconvenience for the cashier to do her job. She wasn’t friendly either. Spoke with some other people and found their experiences have been mostly the same.

Frys is a closer alternative to the wal mart in QC. The place is clean and employees are helpful. I haven’t had any issues here. Dock one star because wal mart is cheaper and I would rather go there if it were closer.

Again this Fry’s needs new management at the Deli counter. The service is so slow with customer service and the ladies don’t get it right when measuring/​slicing the meat at the counter. They never pay attention. I stop a manager a couple times and pointed out the problem and it seem they are not getting it due to the fact you come back the next week and it the same old problem.

This location is always clean, the employees are friendly and helpful, and they are very nice about taking coupons and giving rain checks if necessary.

My experiences have been varied at this store along with any other Fry’s I’ve visited. I know part of it can be due to my mood – I detest grocery shopping and that isn’t the store’s fault.
While the deli folks are nice they get backlogged easily; they work at the same slow, steady pace and some refuse to even make eye contact with waiting customers when they are helping someone else. Today I showed up at the counter at the same time as a dozen other people and decided nothing there was worth the wait.
I bought another item from one of the refrigerator bins in near the deli and commented out loud that at least the item was a better price than the last time. I was really just talking out loud but an employee who was sorting items around the corner piped up, put her snotty setting on high and told me not to buy it if I didn’t like it. I will refrain from typing my reply here, though I will admit I did not take the high road.
Something about the layout of all Fry’s stores, regular or marketplace, makes me feel like a rat in a tin… can. You have the deli, then bread, then some kitchen stuff, then some electronics, then snacks… ice cream in the freezer (of course) and ice cream cones a half-​acre away back on aisle one. If a helpful employee hadn’t told me where the cones were on a prior visit, I probably would still be looking for them.
Someone at the pharmacy once told me they get asked repeatedly where the eye drops are, as they are not located in the health section outside the pharmacy. They said at one point they actually had a balloon with an eyeball on it to direct people to the right spot, but management had it taken down.
Fry’s is the closest store to home, which is the only reason I go. I gave up on Wally-​World and even they aren’t super close so Fry’s gets my business by default, but I will be happy to try another store if one opens up ‘out here’ in San Tan Valley.

I was dragged to this store by a family member under the assurance that «I’d never seen a Fry’s like this one — they have everything!» while I was getting the ingredients I needed for a small social party. What should’ve been a short thirty minute shopping trip turned into an hour and a half misadventure. While I did eventually find everything I needed, the way things were laid out made it a little difficult to find things compared to other Fry’s I’d shopped at. A little difficulty with a different store is to be expected, but there was some things that were just outright strange.
For one, produce were constantly falling off the shelves while I was in that section, despite there being no one within ten feet of it! I’ve heard of poorly stacked items, but it was getting ridiculous! On top of that, there was no fresh Basil in the store AT ALL. On a Friday night? Really?
Then came the self check registers. I was trying to ring up Kale; it had a barcode on it, but no that locked it so I had to wait for an attendant. Okay, fine, it’s a stock barcode, that’s okay. I type in the code for Kale (it was on the sheet standing on the register): You have a restricted item RX. I’m sorry, but WHAT?! After that, the machine locked itself so I couldn’t even finish the last three items in my cart until a manage finally came over to take care of the Kale. Someone needs to fix those self checkout machines!

The pharmacy at this location is horrible and they do not care about their customers. I recently dropped off a narcotic prescription at 10:45, I was told it would take 2 hours and to come back at 12:45. I came back at 1:20 to pick it up and was told that it was still not ready and to try coming back around 2:00. First, I think it is extremely unprofessional of the pharmacy to keep telling customers to come back later after they are given a time. If you are telling your customers that your prescription will be ready at such time, then it is your responsibility to make sure that happens. There has to be some semblance of order when putting together prescriptions. I use to be a pharmacy tech and I know that sometimes other people get pushed ahead of others. But continuously telling people to come back every 45 minutes to an hour and maybe your prescription will be done is completely off base and unfair to your customers. Fry’s should train their pharmacy techs and pharmacists how to manage their time and how to actually tell time because it is obvious they only do what they want and not have any concern over their customers. Horrible pharmacy, try to go to Walgreens instead.

I really like the shopping experience you get a Fry’s. So much cleaner and relaxing than going to Walmart. I also like that they have more than just food (lots of furniture, outdoor items, etc)

Today was last time I visit this grocery store! The deli section is horrible and I’m sick of trying to go there for things I need and them being out of stock! I wish another grocery store would come to this area!
I always shopped at fry’s be this store is a disorganized non stocked mess!

This is seriously the nicest fry’s I have ever been to! My niece just moved out this way and I stopped on my way back into civilization. Clean, bright, and some really unique stuff. Great selection of fresh produce, meats etc. They also have lots of household items like kitchen gadgets, furniture, plants, wall art, etc. I found so many items that I loved and am glad this isn’t closer to my house because I would spend way to much money here!!! Great store for grocery shopping.

Today’s experience at this grocery store was not a good one. Found everything that I had come for, and did it in record time. .. now the issues.
First, the aisle that I chose to check was having card reader issues. .. finally after about 50 card swipes the reader finally accepted my card. .. this was a good thing because I did not have any cash on me.
Second, now there still sit my groceries. .. unbagged. This is not the first time this has happened, but with no other grocery stores close. .. it is my only choice.
Holpefully, they will get these issues fixed. .. I miss the old Fry’s Marketplace with the greeter, the friendly service, and no issues. ..

Good prices, fresh produce, and normally low gas prices. When the carts are put away its not a bad place to shop. Seems lately like they have let some cart attendants go, the place is a maze of carts. Probably be better if lazy people would put their carts in the corrals, but people are lazy. Those extra few feet of walking to put the carts away would probably help our obesity rates here in the US, but, I digress.

I now live by this grocery store. My only complaint is that it’s so stinking BIG! I love the sushi bar and the selection is always great! Best Fry’s Marketplace I’ve been to.

Very nice grocery store that sells pretty much everything. They’ve got your needs covered.

I’ve been to this place two three times total, and The first time was an Amazing experience. I noticed a steal of a deal. A black night stand for 30 dollars if you use the fry’s card. Unfortunately, I left my money at home in another purse, so we came back later on that day to buy it.
It was about 5 or so in the afternoon, and we went in and I grabbed two night stands. When we got up to the cash register, I noticed a woman who looked like one of those people who just wreak of anger. I was right. My mother went ahead and slid the fry’s card when I wasn’t looking, so when the lady rang me up, she gave me the total price and I leaned over and asked my mom «did you slide the Fry’s card?» and my mom didn’t hear me very well the first time I said it. I said it again «Did you slide the Fry’s card?» and the lady leans over the counter, puts her toothless face in mine and says «YES SHE DID!» In the most RUDE, Horrible witch-​like voice I’ve ever heard. I just stood there and stared at her blankly, like «did that just happen?»
I didn’t say anything, because I knew I was getting an AMAZING deal at the time, but the moment I got in the car, I started to freak out at my mom. «Did she REALLY just stick her face in mine and yell at me when I was strictly talking to you?» my mom acted as though she didn’t notice, but I know she did.
Besides that ONE horrible old hag, I’ve never had a problem here, at all. The deals are awesome, the store is bright, clean and smells fresh, and one time we even had a worker run (literally…he ran lol) across the store to a telephone to find out if a specific pair of flip flops were in stock or sold there at all. Unfortunately, they were not but we were very impressed by him going out of his way just to find out something as small as flip flops being in stock or not, just for us. Very kind man.
I’m rating this 5 stars, because I am not going to let one old witch ruin the rating of a perfectly good store. Sadly, people’s attitudes can effect the well being of a store’s reputation, but I’m not going to let her do that because out of the times I have been there, she was the only problem/​concern I ever had. Definitely check out the sales on their furniture before shopping around at Target, Wal-​Mart, Big Lots, Etc. 30 dollars for a nice, black, real wood night stand with a drawer in it is an amazing price!