SpringHill Suites Provo

I Really enjoyed this hotel. With two queen beds and a sofa bed we were able to easily sleep my family of five. The breakfast was great as well. The night staff was extremely helpful as we brought our family in late. I would stay there again.

I got folliculitis from the pool. It’s a bacterial infection in the form of a painful, itchy rash from unclean pools and hot tubs. Stay away from the pool. Yes, I’m 100% sure that’s where I got it.

this place is newer, nicer and very modern. We loved it except for the BOUNCY beds. It was like sleeping on a trampoline. COmfy, yes, but very bouncy. The food was great for breakfast, the gym was great, small, but modern. The pool was nice, too, with a jacuzzi. There is also a little snack bar at the front desk that was very much appreciated. CLose to town.

The rooms are great, the front desk is great, the price is great, and the free breakfast is great. .. the housekeeping sucks big time!
Got to the hotel at 3:30 pm, picked up our key and headed for our room. .. the room hadn’t been made up yet. Hung around for ½ hour until the maid finished. Next day we left our room at 8 am returned at 1130 am and our room hadn’t been made up yet. Went to lunch returned at 1 pm.. . our room hadn’t been made up but the maid’s cart was parked in front of the room across from ours, went to our afternoon meetings. Returned to our room at 3 pm, the maid’s cart was still across the hall but our room still was not made up, went and sat in the lobby until 3:30. Returned to our room and it was finally made up! Not pleasant experience!

My wife and I stopped in here from San Diego, on our way to Yellowstone for our honeymoon. Travis helped us when checking in, and informed us he upgraded our reservation to their best suite, only one with a balcony, complimentary! The room was fantastic, very roomy and had a nice, modern décor. Very soft bed, chaise lounge, desk and office chair, two LCD TVs approximately 40″, mini fridge, microwave and kitchen sink, two bathrooms with toilet/​sink only, and then a seperate larger bathroom containing a nice shower, vanity mirror and an oversize tub big enough to squeeze in two people.
Free continental breakfast the next morning was delicious. Waffle makers, eggs, sausage patties, fresh fruit, yogurt, cereal, assorted pastries, bagels, juice, coffee… you get the picture!
All this for $ 121 after taxes and AAA discount, on a Friday night? What a deal. We will go out of our way on future road trips to stay here again. Thanks Travis for the generous upgrade and thank you Marriott!

I always like Springhill Suites for their larger rooms and full hot breakfasts. This one was no exception. Room was large, clean and I was given a 4^th floor unit. Unlike some hotels, the breakfast was nicely put together, and the eggs were cooked all the way. I hate runny eggs. They had sausage AND Canadian bacon, plus the waffle maker had the 4 small waffles, not one big one. I liked that. Coffee available all day in the lobby, and I made use of that. Staff was friendly, but I didn’t get a room cleaning. Since I was leaving the next day, I didn’t make an issue about it, but it would have been hard for a family with no extra TP or toiletries.
It’s in a quiet area but just a few car miles from shopping, movies, and places to eat. The Courtyard next door has a Starbucks, if you want a special coffee. Their staff was friendly too!

Clean, comfortable and good breakfast. The only deduction for the star was that our toilet paper holder kept falling off – and for the small pool. Better than no indoor pool, but small.

This hotel is exceedingly below Marriott standards. For the record, I am a fan of the Marriott brand hotels because of the high standard accomodations and suite style rooms they excel in. This particular location was a complete dissapointment and I was surprised because of all the 5 star reviews I had seen on Tripadvisor.
Sofabed is the smallest I’ve seen, 2 petitie girls can definitely not fit on it. Mattress was the usual metal coils digging into your back kind which is typical of all sofabeds. But the bed is definitely smaller than even a double bed. Bathroom layout was terrible. Toilet section opens directly in front of one of the queen beds. Great smells for you to enjoy while you are relaxing. Shower and second sink are in a seperate area whose door opens directly in front of the other queen bed. Really??? The bathrooms were clean and spotless atleast. The mini kitchen was nothing more than a microwave and mini fridge. NO SINK. There was a slight smell in our room, like socks, but thank god only slightly noticeable. The bedding used for the queen beds was another area they cheaped out on. The comforter is like not even the thickness of a very thin blanket. Is that even a comforter? And there were no blankets in the room either except for one for the sofabed. It being the middle of winter, we room serviced for 6 blankets and they were gracious enough to provide it without any questions asked. Though we stayed on a Monday night, when much of the parking lot was deserted, the front desk clerk managed to place us in a room with the nearby tire shop as our view, rather than the Wasatch mountains surrounding the property on the other three sides. Genius. Breakfast was mediocre, no oatmeal, egg omelettes had crusty edges indicating they had been warmed far past their capability, no hash browns. Breakfast was stingy and reheated and it showed. The hotel is 3 – 4 miles into the city off the exit. I am down right confused at how below standard this hotel really was. No marriott I’ve ever stayed in has been this lacking before. Sad to say but this location needs either new management, a tear down, or just plain remove the marriott name and be honest about the quality you’re actually providing.

I couldn’t believe how inexpensive this hotel was compared to hotels of the same caliber and room size near where I live.
Very clean hotel. Friendly and helpful front desk staff. Free lollipop’s and a great free breakfast (I had eggs, muffin, sausage, waffle, and hot chocolate).
Rooms are spacious and clean, nice flat screen TV. Clean bathrooms (my room had a bathroom and a separate shower room). Denny’s is 2 buildings over if you want, and off of major road with many stores and restaurants if you have a car.

Came here for a college football game at BYU. First off, the location is perfect! Across the street from the stadium and you can tailgate there. They only have parking for hotel guests so others can’t just pay to park and crowd up the lot. Also, they have a nice side patio area that is first come, first serve with a BBQ.
The staff is friendly and the rooms are new and clean. There are 2 sinks, one in a room with the toilet, and the other in the room with the shower. The couch is a pull out and there is a 37 inch LCD TV. The hot breakfast is decent, and they keep everything nice and clean and stocked. I would recommend this for anyone coming to BYU for any reason!

This is a surprisingly good place! I’ve stayed at several of the hotels in the Provo area over the years and this one was my favorite so far. It has a really interesting and modern interior design that makes the rooms and really the entire hotel feel a bit upscale. The continental breakfasts were much better than average and the location is great if you’re going to be around downtown Provo or BYU.
The pool and gym were both pretty small so if amenities are a priority then this may not be the place for you. This is certainly no resort. But it’s a great choice if you’re looking for a centrally-​located hotel with good service, comfortable beds, and clean, attractive rooms, for a surprisingly affordable price.

Probably the best option in Provo given that the Courtyard is a bit worn and the Marriott has a weird boring feel to it. The Springhill décor is basically a green IKEA version of the W hotel. Rooms are new. Beds are not as comfortable as the regular Marriott — think Courtyard stiff bed. Service is solid and they have the same deal as the Marriott where your key card gets you into Gold’s for free. If you find yourself in Provo, this is probably the best call.