Baymont Inn And Suites Provo

Lindsey, the GM did an excellent job of helping in our large party. Some didn’t have reservations and she found a way to work us in. This is my 3^rd stay here and I see no reason to change!

I don’t need much when I stay here. Breakfast is okay. Beds are great. There’s a pool and hot tub & they provide some blow up toys for the kids.
There’s no elevator so lugging our luggages up the stairs and back from the car was annoying.
If you’re high maintenance you might go somewhere else but as for me and my family. We love staying here.

When doing a roadtrip you don’t really care too much for luxury where you sleep. You don’t need a 5 star hotel with a fancy spa because chances are you are getting in late and leaving early. Most important to a good road trip hotel is a comfy bed, and a quiet/​dark room. Everything after that is pretty much icing on the cake.
This hotel has the basics covered. The room was clean and fairly quiet/​dark. I liked that the bathroom had a heater in it. I’m a big sucker for a warm bathroom. it is nice to not step out of a shower/​bath and be cold. After a 12+ hour day on the road it was nice to have a little extra comfort.
The hotel is also situated right next to a river/​park. In the morning it was so nice to have that so my dog could run and romp before we got into the car.
Now like I said you don’t really need icing on the cake for a road trip hotel, but a little icing sometimes goes a long way. I think that is where this hotel falls a little short.
To start with there were no elevators in the hotel. Not the end of the world, but sort of a pain lugging luggage up and down two flights of stairs (one flight up to a landing, another flight up to the «2^nd» floor). Not the worst thing, but after a long drive it is a minor annoyance.
The breakfast was also one of the worst I’ve ever seen. As someone else said the size of this hotel does not match the size of their breakfast area. It was small, didn’t appear to be anything at first, and didn’t really lend itself to a comfortable breakfast. The food choices were also pretty subpar for even the worst continental breakfasts I’ve seen. Normally I can force myself to eat something for breakfast, but I couldn’t do that here. Even my husband said it looked awful when he didn’t believe me. Not the worst thing to have to stop to get breakfast, but again it is a minor inconvenience.
I couldn’t imagine staying more than a night here, but for one night it was tolerable. Anything more than that and I would say go for somewhere with more icing.

Horrible place!!! The guy who worked at the front desk was really rude. There is no elevator! Bed was uncomfortable, pillows were weirdly shoved inside pillowcases, and there was a pubic hair on towel. I almost died from drinking apple juice for breakfast. I was the only person who drank apple juice in the morning, and got really sick. Vomiting and diarrhea all day! I had a horrible experience! I will never stay here again!

This hotel was recommended by a friend who stayed extensively and had a great experience. We just stayed one night and had mixed feelings. The facility and room were nice and clean. We opted for a balcony room, but it was a little too warm to use it. It was nice being next to the river. We had plenty of hot water and the a/​c worked great. The staff was polite and personable, and we thought the breakfast was decent, although space was cramped.
On the negative side, my husband did not sleep well — his side of the mattress was well worn and needed to be replaced. The sink drained very slow, and the remote was broken. Management was responsive when we brought this to their attention.
We enjoyed strolling along the adjacent river walk. I am sorry that the city of Provo doesn’t take better care of the gazebo and benches along that stretch of the path, but that is not the hotel’s responsibility.

Great stay here after a long 8 hour drive. The continental breakfast was just okay here. For the size of this place the seating are for breakfast is tiny. The gym is really small here but better than nothing.

Excellent value, location and stay. Even with the busy 4^th of July weekend this place far exceeded my expectations. Check-​in was quick and easy. When I got to the room the A/​C was already running and the room was ice cold — very nice since it was hot and humid outside. The room was clean and very comfortable. The beds were amazing. My son and I had to drag ourselves out of them each morning because they were so awesome! I even went back and took a nap one day — I just couldn’t get enough of that bed! Because the beds were so incredible I can’t comment on breakfast since I never made it that far in the morning. Everything in the room worked well, was clean and I couldn’t have asked for a more care-​free stay. The parking was a little crazy on the 4^th of July because of the nearby Stadium of Fire show, but once it was over all was well again. I’d stay here again in a minute. The location was very convenient to services and the campus. Great place and a great stay! Thanks!

Baymont is a hidden treasure! I love this place and was sad to leave. It’s clean, comfortable and the staff was inviting. They took a very last minute reservation after we walked out of Ramada in Salt Lake City due to the filthy conditions. I believe we were given one of the best rooms here. The breakfast I the am served real eggs, mini Belgian waffles, bacon, and all the typical pastries, cereal, fruit, oatmeal, juices and coffee. I would love to find a good reason to pass through here again just to stay another night.

Booked a room about 10:30pm for the following night. I asked specifically if they had a pool and could we use it. I have a little girl that loves to swim. When I checked in the next day was told that the pool was open but the neater was not working. I told the front desk that I would check at another hotel as this was something that I had promised my daughter. Front desk told me that they would still charge me for the room. Nothing that they could do. 8yr old said no problem she would swim in a cold pool. These things happen — so ok. Got back after dinner and pool is closed. I realize that this is a little thing but really??? — I should not have been told that I couldn’t cancel a reservation that I had made way less than 24 hours previously.
Left two messages with the general manager and an email. No response — sad

Although the staff was friendly, our stay was less than enjoyable. The air conditioner (wall unit) was extremely loud and clicked on/​off all night. Although we requested a quiet room, we were across the hall from two rooms full of loud people who kept us up past 1:00am and the people in the rooms above us were extremely loud as well. When I reported this to the front dest staff I was told that they were full and that they could not move us. They said they would try to get the «neighbors» to be quiet, however that didn’t work. After a long day of travel, we were hoping for a good nights rest. Unfortunately, we were up most of the night due to the noise.

Friendly staff, clean room, but no mini-​fridge. The Baymont Inn was off the beaten track and we found it very hard to find. This may explain the very good price for the unit. It has an indoor pool and fitness room, but we didn’t use them. Good laundry facilities and a very nice, clean breakfast area. We asked for a quiet room but were placed right opposite the ice and pop machines. The door card to our suite only worked one out of two or three attempts. And finally, all door cards were blocked from accessing the outside doors at 8:00am every morning.

My mother has a neurological disorder and doesn’t walk well, or at all without assistance. My father requested a first floor, handicapped room. When they checked in, they were told the motel was too busy to accommodate. My parents were put in a room on the second floor, with no elevator, and a tub/​shower combo that my mom couldn’t navigate. Otherwise, pleasant location. Nice landscaping.

This place, where do I even begin! It offers so much for such a great price! Well cleaned neat room, with a desk, and two beds. Comfortable clean pillows, well made beds, and the breakfast they offer in the morning, from 6am to 10am is great! I wish I had thought to take a photo, but oh well, next time!
The breakfast has muffins, pastries, bread, bananas, apples, yogurt, waffle makers, cooked potatoes, coffee, juice, different teas, hot chocolate, hot water, cereal and milk. I almost forgot bagels, cream cheese and jam!
They have a toaster for bread, and one for bagels as well! They have 3 – 4 different kinds of bagels. Really good ones too. It’s perfect for families, or even if you’re traveling alone as well. The hallways are well kept, and so is the front entrance.
The staff are wonderful, accommodating, friendly, and understanding. :)
A room like this would be 120 – 150 $ in any other place, but here it is less than 100 $, depending on the season. We went during Memorial Day weekend, and still it was a great price!!!
Amazement all around!