Dunkin’ Donuts

Great coffee. Excellent service very efficient and kind. The location is superb plenty of parking and very convenient. Please, ignore all the naysayers.

Went in today and ordered 3 XL Original Blend BLACK and a donut. Discovered when I got back I got 3 XL with a lot of cream and sugar. I never said cream and sugar and one person is diabetic and the other lactose intolerant. I just hate cream and sugar! That was $ 10 down the drain!

I enjoy this Dunkin’ Donuts location overall and am surprised to see that it has such poor reviews. Maybe it has improved recently, or something?
In any event, I have stopped in a handful of times over the past months and have consistently had a positive service experience. Food quality is decent for Dunkin’ Donuts, definitely better than what I have received at other locations. Beverage quality is likewise above-​average and the coffee and iced tea has always tasted strong and freshly brewed. Staff is friendly-​enough and reasonably efficient. I have been in-​and-​out on under 5 minutes on every occasion.
Also, be on the lookout for DD coupons in the mail for the Philly-​metro area. You can redeem them here (and at any Mercer County DD location). I have redeemed coupons for $ 1 coffees and iced teas on a variety of occasions and have even received free food and beverage on occasion.

I have never experienced such rude behavior toward a customer. I went in today to get a muffin and some iced coffee, and the man who reluctantly waited on me acted as if I were a nuisance and should not be bothering him. I was taken aback by his attitude and couldn’t wait to get out of there. They should welcome customers – not act as though they are not wanted. They put my drink in a flimsy paper bag, and when I picked it up to take it into the house, the cup fell through the bag and spilled all over the driveway. Even their bags are terrible. I will never be back, and that unpleasant man should be retrained – if that’s possible.

I have no issues with this place… it’s a great place to work, with plenty of outlets. The food is what you expect from a Dunkin’ Donuts. I like the flatbread sandwiches and I’m happy that there’s a choice that’s low calorie. I get free coffee fairly often with my rewards card and I don’t feel like I’m paying for expensive coffee when all I want is some caffeine. I like that this place is open earlier then Small World coffee.

The worst Dunkin Donuts in the world. Counter people are terse if not downright rude, and they screw up my order every single time. Even an iced tea! I ask for light ice, I get tons of ice; I ask for 4 Equals & get unsweetened tea. They’re also often out of the dots items I want. Just, don’t.

Normal dunkin’ donuts experience. Depending on who is working in the morning it can be slow to get hot food. Otherwise they are very accommodating of my coffee request, and always very courteous.
My favorites are a medium iced coffee with milk and one pump of the butter pecan syrup. As far as hot food my go to is always and egg and cheese wakeup wrap or english muffin, you can’t go wrong with those.

Avoid this place! I walked into this store while two employees were verbally fighting. I wait for them to finish and while doing so notice multiple flies over all of the doughnuts. I was disgusted, and went into the fridge to get a «fly free» beverage and then the two employees fight over who’s turn it is to ring me up. I put the drink back and left. The Dunkin Donuts at the Mercer Mall location is much better! (I will go out of my way to avoid this place!)

Bait and switch, plain and simple.
I went to this place about a half dozen times. Each time, a display for travel mugs caught my eye. $ 6.99 for a stainless travel mug, not bad. So finally, I made a point of buying one. They rang it up for $ 12.99.
I objected, pointing to the sign that said something like «STAINLESS TRAVEL MUG $ 6.99.» «That’s out of stock,» they said. «This one is $ 12.99.» By that time, they had already filled it with coffee and there was a long line. I paid them the money, and checked the website when I got home. There is no $ 6.99 steel mug. It was just a bait-​and switch.
How was the coffee? The hot coffee was ordinary. The iced coffee – occasionally good, but often watered down to the point of worthlessness.
Also note that, as of the last time I went (in November), the sign said they open earlier than they actually do. This was extremely annoying the time that I showed up at the advertised opening time.
Avoid.

I don’t see why there are so many bad reviews.
Very clean restaurant, quick and friendly service, and most importantly: killer donuts

I ordered vegetable burrito and was served steak burrito. Unfortunately, I had to take a bite from it. I am a vegeterian and I am still disgusted by it. I understand that it is not a big deal for non-​vegetarians but they could do a better job handling the situation. ‘Here you, a vegetarian one’ certainly is not enough. No apologies!

This place is far too big to be a Dunkin Donuts. They should have built a bowling alley in here. or perhaps a garage for Delta Airlines. The store is like 5% donuts and 95% empty. bad atmosphere. terrible atmosphere. 1 star.

Terrible service, flies everywhere.

I was craving a doughnut, and mistakenly thought this place would have something satisfying. We purchased a coffee, 1 glazed, 1 cinnamon apple, and some jelly filled munchkins.
I took a bite and spat it out. It was that bad.
Dry, mealy, yuck. The munchkins had a pinkie nail sized dribble of the most tasteless goo surrounded by a tasteless and dry dough. The glazed were better, but that isn’t saying much.
The store was clean, and the service nice, but yuck.