Affinity RV Service Sales & Rentals

All parties involved in our purchase of a 2015 26BH on 2÷4÷2016 were were wonderful. Everyone was helpful — from our sales person John Watters to the finance director Will Coker, not to mention the owner Bob Been, who took the time to personally thank us for our business (a rare occurrence in this day and age.) We would highly recommend stopping by Affinity first and making them your final stop for your travel trailer or rv purchase!

Great experience J was knowledgeable about the Jayco we bought. Will in finance did a great job keeping us informed on everything going on with financing our purchase. Happy customer.

The service I received at Affinity when purchasing my RV, was hands down, world class in the finest service one could achieve. My Sales Rep, Ron took care of my phone calls and requests with friendly professionalism, and I am grateful for Rob’s expertise in finding the perfect RV for me. Will did an outstanding job on getting me a good and fast loan. All the staff was efficient and thorough throughout the entire process. They spent all the time with me that I needed to explore and examine all of my options for my specific needs, and they made sure I was comfortable with all the fine details in understanding how my RV operates. They guided me with a specialist in every Dept. and I highly recommend Affinity RV. I would even recommend Affinity to people from other states, as it would be worth the trip to purchase your RV at this world class dealer.
Sincerely,
Marcus S.

Best experience ever. Our salesman jay watters was the best. Very knowledgeable and spent time answering all our question and meeting our needs. I recommend affinity to everyone looking for a trailer or rv

Went to get propane here today… Sign says 1.90 per gallon… I was charged 2.00 a gallon. Bad business!!! Would have given 0 stars if that option was available…
Update: they refunded the money … But not until after pushing the issue and waiting there for them to look into it. Raise my stars from 1 to 3

Excellent service. My husband and I were in the market for an RV and we did not need to look further than Affinity RV in Prescott. Our journey started with Ron who was a no hassle, no pressure salesman. He was knowledgeable and friendly. Just a pleasure to work with. Will in finance was also great. He kept us informed on our loan process and worked to get us the best rate possible; not just taking the first offer given. The walk through process makes you feel comfortable with your trailer right from the start. We have only had our trailer for a few days and it already feels like a home away from home. The prices were right, the people were wonderful, and I can already tell the service (if we need any) will be excellent. Everyone could not have been more lovely,

On Friday we took delivery of the 2015 Winnebago Via we purchased from Affinity RV. Our intention in purchasing this new recreational vehicle is to explore North America with the conveniences of a home on wheels. After comparing gas and diesel engines, we decided that the Mercedes-​Benz diesel engine offered advantages such as better mileage, less maintenance, and a potential long life. The fact that diesel fuel is presently less costly than regular gas is a plus, too. The Mercedes-​Benz Splinter chassis as configured by Winnebago offers a small footprint with luxurious amenities. Our Via, only 25.5 feet in length with one slide-​out, meets our basic needs while relatively easy to drive. In addition to an expansive rear camera it has side cameras that are activated with each turn signal. It has the Rand McNally navigation system that offers help in finding rv friendly routes. When the sales staff at Affinity RV took us for a test drive we noticed the huge front window offers amazing views. They also pointed out the sophisticated sound system includes Am/​FM/​Sirius radio, CD and DVD capabilities, and two satellite ready TVs (one 26 inches, the other 22 inches). The two-​burner gas stove, convection microwave, and refrigerator should allow us to prepare our own meals while traveling. The washroom on our T floor plan has a larger shower than the Q model. We have received helpful support from Affinity RV at every step of our decision process. A technician, for example, gave us a thorough 3 hour plus walk through of how our rig works. I have started reviewing the pile of manuals for further understanding of the many features. Undoubtedly, there will be challenges in the days ahead, especially for this non-​mechanical oriented owner. But one of the main reasons we chose to purchase from Affinity is the support they promised to provide us and from the positive experience we had in purchasing this RV, I have full confidence they will support us in maintaining this over the next few years. Thank you Affinity RV for making our purchase experience so enjoyable.

We had an outstanding experience as we traded a 5^th wheel for a Class B Motorhome. The sales staff, Ron and J, worked as a team on our behalf.
During negotiations we stated we did not want to be a part of repeated offers and counter-​offers. The owner made the first offer with our trade-​in. We countered with the amount we felt good about and it was accepted. How refreshing!
When signing the contract, Will in the finance office, gave us information about extended warranties. He did not push or pressure us to buy.
On our return visit to pick up the RV, it had been cleaned, serviced and several things replaced to ensure it was in complete working order. Daniel, in the service department, slowly and clearly explained and demonstrated everything on the outside and inside… it’s purpose, how it worked, and answered each and every question we had. He was extremely knowledgable and informative.
We absolutely give this business an A+ and thank them for the wonderful experience.

affinity was awesome. We were on a two week road trip and a control board went out on our travel trailer. They got us in and knew we needed to be out ASAP. Had done in the morning.
Thanks much, great service

Great service from Brad (Service Advisor) on warranty work on our travel trailer even though the warranty was from another company not contracted with Affinity. He is super nice, professional and knowledgeable. Affinity in Prescott is a great place.

Stopped in with issues on our exhaust brake on our class A.
Dave first suggested some things to try before we brought it in. Unfortunately it was not a simple fix. Ended up bringing it in for service.
We are full time rv’ers, and since this was going to take a few days to get parts, etc., they let us stay on their lot. Had a great level spot, 50 amp service and water available.
They were great about keeping us informed on timing and when parts would arrive.
Original time estimate was up to two weeks, ended up being 4 days.
Very happy with the service they provided.
Would definitely recommend them.
Very friendly service staff.

I have bought two travel trailers from Affinity. Their sales team is fantastic! No pressure and have treated me like family! I live in Phoenix and have made the drive up to Prescott both times because no one in Phoenix can match their prices or service. The parts and service team is great, too! Highly recommended.

These people are the only ones I know of who charge more for their parts and accessories than Camping World. By quite a margin, too.