Bob Evans Farms

If I could I would give them less than 1 star. Unfortunately Bob Evans has been going down hill, I used to love this place as a child. I’ve been to this location a handful of times and I will not be back. They screw up a carry out order, can’t get it right, said they couldn’t even find our order. They forget things, said we were at the wrong place, we showed them the email confirmation and then had he nerve to get mad at us because they screwed up. Very disappointed.

This is one that I didn’t want to post and review but here it is. It won’t be long because this is what happened. So my father and I walked in to get some breakfast. Why did we wait 20 minutes and the place wasn’t even crowded and nobody even said hello, greeted us or anything. This is why this review gets ONE star! Shameful indeed but what makes it even more interesting that the regional manager attends my church. We contacted him immediately and let him know what we just experienced. The place is clean and nice but maybe they were just having a bad day when we walked in. I will say that when we ordered on the phone a few weeks back for carry out, what should’ve taken 10 minutes ended up being an hour

Very slow/​boring service seems like they judge every customer there. They’re always out of stock on food. Very unprofessional find a different location.

I would like to review the food, but after 45 minutes we still haven’t received it. Beyond that, in that 45 minutes our server hasn’t stopped to ask about refills on drinks.
Never again! Time to get extra help or new help. There is no point in reviewing the food if the service is this bad.

Super Slow. If you need a refill you might be better off bringing your own because the staff isn’t going to bring you one.
Watched the manager cough into her hand and turn around and handle food without washing her hands.
Enter at your own risk.

This is actually the worst Bob Evans I’ve ever been to, as far as service, cleanliness, and most importantly quality of food.
Service is slow. Slowwwwww. And it seems hit or miss as to whether your server will have a personality or not.
The food is often bland and seems slopped on the plate. If you order, for example, blueberry bread then you could wind up with a piece of bread with a single blueberry in it. One. One blueberry. The other day my country potatoes were shriveled, dry, hard bits. The gravy is just plain gross, totally bland.
I’ve been to this place a few times while visiting my mom for the holidays, each time excited to get to have Bob Evans, since we don’t have them where I live, and all times have been massively disappointed.

Under staffed and not up to date on their own specials.

Gets 5 stars because it was excellent! They have a $ 9.99 meal that is soup/​salad, entrée, and dessert; add $ 2.39 for iced tea. Service was super and the place is clean. Tonight’s highlight is that they have a new 3-​piece broasted chicken entrée that is delicious, and 3 nice sized pieces of chicken. $ 2 more if you want all white meat.

The staff here is incredible! They are so warm and welcoming. The manager seems to know all the customers by name, she is terrific!

Food tastes good but it’s all sorta the same and many dishes are overpriced in my mind. I like the salads and the steak and eggs. But I never get my steak medium rare. I started asking for rare and it still came out all Brown inside. Maybe because they often use narrow pieces of steak.
I prefer local places to chains

Bob Evans has good food. This restaurant is getting pretty pricey. This location is under-​staffing on purpose. You have a fat chance of getting good service, It’s not the employees fault. It is the corporation. If your looking for a great experience, this location should not be in your plans.

I am not a huge fan of these kinds of restaurants. But my family loves them so I caved in and agreed on some bobs (they do have good rolls). The other night I ordered something so there was NO chicken to be in it. Than when I am going through it eating it I came across some hidden chicken here and there. Now this confused me, because when we were placing the order the women said there is no issue for there to not be any meat in this dish.
Now if I would have ordered this and had the amount of chicken that was in there I would be pissed as well. Not only would they cheap me out for my meat if I wanted it, but it is almost like the hand picked out all the chicken they could «see» for someone that does NOT eat meat. There was a small hand full of chicken left in there for me to find as I was eating, not like I am complaining about a little crumb.
Now we ended up calling them to talk to a manager about this situation just to say, «hey look your making mistakes here». The manager was very polite and is actually is sending over some coupons. Who knows what the coupons are for, half off on there meat loaf?
Usually Bob’s just gives me some overly wet and soupy eggs. But they have their good moments, I guess.