Filthy, furniture in terrible disrepair, slow service. Every upholstered chair is ripped. Floor dirty. Started sneezing when we went inside, havent stopped yet, and I’m at home! There is no pride of ownership, an embarrasment to the franchise. If all of this is seen by the naked eye, I cant imagine what we are not seeing.
Katheryn F.
Tu valoración: 1 Powell, OH
This is the worst McDonald’s I have ever been to in my 46 years of life. At least 90% of the time we have been missing something or were given the wrong thing. Their drink machines were down for two weeks. Their lack of training and standardization is incredible. In one visit, I pulled up in an empty lane and was told to please wait for a moment. Several minutes later, someone pulled into the other lane and was helped right away. After another few minutes, someone finally took my order. I tried to order a kids meal with extra fries instead of apples. I was told they would have to charge me for a small fry in addition to the Happy Meal.(Not corporate policy). Then Apple Pay wouldn’t work three times and as the line backed up and I got frustrated, I handed them my credit card. When I got to the pickup window they gave me the completely wrong order. When I called them out, they said there was no record of my order and that they had charged me for the wrong order. They took my credit card and came back a few minutes later informing me that«we only charged you three extra dollars for the wrong order so is there three dollars worth of food we can get you?» Um, no! By this time I was so ticked that I decided I would never patronize this location again. It did not help when the manager gave me a coupon for a free meal to be used again at another time at that location. I am currently driving two extra miles to the McDonald’s at sawmill and 270, where the food is always fresh, orders are always correct, and the employees are extremely pleasant!
Trina T.
Tu valoración: 2 Columbus, OH
Well I hate to write reviews like this but here I go once again. I ordered two sausage mcmuffin with egg. For their sake they were hot. I can truly appreciate my food being fresh but the wait was an astonishing 15 minutes. Not to mention that one of my sandwiches were slightly burnt. Because I was hungry right after work, I ate it. They are usually not that slow bc it wasn’t a big crowd at all. My suggestion is to do better next time. It was rush time but not busy. That’s my only gripe.
Heather O.
Tu valoración: 1 Dublin, OH
If you want to wait 30 min for your tiny breakfast order then come here. Place is awful.
Meera C.
Tu valoración: 1 Powell, OH
One of the worst McDonald’s I have ever been too. I ordered 4 mcchicken sandwiches. Instead I got 4 cheeseburgers. I called them up. I got no sorry or anything just a oh really? Plus the drive thru lines at this place are always crazy long. Avoid this place!
Michael D.
Tu valoración: 5 Columbus, OH
It’s sad to see that this location has such poor reviews, I actually drive farther to go to this particular location as I tend to get better service(just went a few minutes ago and service was great), the quality of food seems to be fine to me too It’s probably because the McDonald’s near me(Sawmill and I-270) is so horrible(read my review for that location), that every other location seems amazing in comparison
Joseph R.
Tu valoración: 2 Columbus, OH
This McDonald’s if awful. I was excited to learn about the all day breakfast, and when I went into order the sausage mcmuffins they tasted so old like they were made for breakfast and kept in the cooler or something then reheated for when someone ordered them later in the day. The other food tasted like typical mcdonald’s which is why it didn’t get a 1.
Jeffrey S.
Tu valoración: 1 Dublin, OH
This location is a disgrace to even the fallen name of McDonald’s. Dirty, filthy, I mean flying bugs around pop and soft drink dispensers. Kids work with little management and our slow and don’t care. This place is gross!!! They should be embarrassed by the way this restaurant is presented and«kept up».
Kelly S.
Tu valoración: 1 Pisgah, OH
Burnt cold food, missing hash browns, everything tasted old(doesn’t make sense for a busy McD’s at 9am on a Sunday)…$ 17.54 for a breakfast sandwich meal, 2 orders of pancakes, 2 coffees, and a plain biscuit. Worst decision all day! However, it made the dog happy… so I guess it tasted better than his usual kibble at least!
Joe E.
Tu valoración: 3 Dublin, OH
A typical McDonals fast food restaurant. Conveniently located with a good amount of parking. They seem to do quite a drive through business. Seems to have a steady flow of customers. Plenty of seating inside, too. Service can be hit or miss at times.
Shawn J.
Tu valoración: 2 Powell, OH
Do not use the drive-thru, every time we have gone through, we either have the wrong items, or don’t have the items we ordered and paid for. We once got home and there was no meat in the kid’s Happy Meal cheeseburgers. Always check your bag(s) before pulling away from the window. I was so ticked, I called the customer service number on the receipt, and got no response about my comments. Drive thru with caution.