Jump For Fun

We reserved 2 separate bounce houses for different events, the website had great prices and was easy to reserve. I received a call a week before our first event and was asked if they could drop of the bounce house the Thursday before the event (which was on Saturday) this was inconvenient for me but we made it work. It is now Monday morning and the item is still at the residence. I called to ask when it would be picked up since we had the event at a home that was lent to us and they would like it to not be in their front yard. I was told by the owner that it would have to stay there until Friday but that «It shouldn’t be a problem, just fold it up and move it to the side.» So we are assumed that it’s ok to have it in someones yard for over a week, that it’s not a problem for anyone and that we can move it on our own. I expressed that the owners of the home were not expecting to have a bounce house in their yard for a week and that it needed to be picked up as previously arranged. I was then also told that «It’s just not going to happen.»
I can’t believe that as a business there was no communication involved in these important details. There is nothing on the website that they don’t pick up same day, that they are currently located in Los Angeles even though they are willing to rent to San Diego. No information was given on the status of pickup– I had to call on my own and get this info which is unacceptable. I have since cancelled my second event with them and now have to find a new bounce house for this upcoming weekend (it is at a business and definitely can’t keep a bounce house in front of it for over a week) even though I had it all taken care of over 3 weeks ago. The owner let me know «there are a lot of other companies– I’ll be able to find one.» Well then I guess business is not important to him and I will definitely not be recommending in the future.

Everyone was very professional. I called with questions and she was very courteous and helpful. The field operator came over at the stated time (1 hour before event), carefully set up the jumper and courteously answered more questions. They were very open with scheduling the pickup time (within their guidelines). Operator arrived on time to take away the jumper.

Horrible customer service! I was having a Batman themed birthday party and 1 hour before the party is supposed to start the driver called to say he was not bringing the Batman jumper we ordered. I called tge company and spoke to a call center employee and was told it was a warehouse mistake and they could give me a $ 15 discount. Too bad for me and the kids expecting a Batman jumper. I will NEVER get another jumper from this company nor will i say anything good or recommed them. I will get the word out!

I love Jump For Fun. I rented a bouncer from them for my Daughters 1^st, 2^nd and 3^rd birthday. I just now reserved another jumper for my son’s 1^st birthday. They have a great selection, good pricing, make the reservation process as easy as possible with payment options. They are a very reliable company and I look forward to booking them for a fifth time in September for my daughters 4^th birthday.

I did a google search for bounce houses and came across Jump for Fun. Flawless transaction from start to finish. They were one of the few places that offered the slightly smaller than average bounce house, and at such a reasonable price! I received a confirmation email and 2 phone calls prior to my event, and delivery/​set up was great.
Cliff, the delivery man was very professional and accommodating. I will be referring this company to others and will be using them again myself. Great experience working with them. Our party was a huge success and Jump for Fun was a big part of that! Thanks so much.

The process of ordering a jumpy for my daughter’s recent party could not have been easier! I needed a smaller jumpy for the space I wanted to use and ‘Jump for Fun’ was the only place I found with a 12′ x 12′ jumpy. I was able to see all of their selection online and see the availability. I was able to order it all online and they had a couple different payment options that made it very easy. The delivery guy was there when he said he would be, was very courteous and had everything set up and ready to go in less then 10 minutes. He was also there to pick it up when he said he would be and had everything hauled away with no disruption to us. I will definitely use them again!

THE WORST customer service ever!!! There are so many other jumpy companies that are excited to have your business. I would definitely look elsewhere before booking this very unprofessional and agrivating company!