Chase Bank

My review is not supposed to reflect this particular branch. I will say everyone who works there is extremely nice and efficient and professional. I want to write about Chase and their unjust «policies». Their overdraft fee policies are outrageous and they will not bend if they have «helped» you out of courtesy more than three times in the past even though, you should not have been charged for the majority of them in the first place. For example, I just tried to fight a 34.00 fee that was applied to my account because my account went negative 25 cents. I was told this charge was applied because there was another charge on the same day for 10.76 that in total made my account negative 11.01 and I was charged an additional 34.00 overdraft fee for that as well. So for my account going negative 11.01, I was charged 68.00. I begged them to just at least reimburse one of the fees, the one that applies to the negative 25 cents. They wouldn’t budge saying they have already been courteous too many times in the past reimbursing fees totaling 119.00 in the last 12 months. I looked it up. The reversal of fees were for charges similar to the 25 cents, all under 1.00 negative that I fought. I am being robbed by my own bank. They don’t give a damn about me. I am obviously having financial difficulty and they are telling me to go F myself. I don’t understand how they can get away with charging these fees for a negative 25 cents or negative 44 cents or negative 32 cents in the past like I have had. They say they are allowed to do it because it combined with an additional transaction that made my account go negative over five dollars on the same day. When actually, they were not made on the same day. They all just posted after the weekend. And then not to budge on a fee for 25 cents negative because it goes against policy?! I don’t care how many times there have been reversals. The fees should have never been charged in the first place! This is a horrible system!