Walgreens

There should be a zero-​star option: in addition to being the place white trash go the buy groceries on their foodstamps card, Walgreens sets itself apart for not accepting the local Affordable Care Act Oregon Health Plan’s prescription coverage… way to go, Walgreens: sell the poor everything they need to get diabetes, then refuse to sell their needed medication. You’re RAD as balls!

Most of the people working in the pharmacy are knowledgeable, friendly and efficient. There’s always plenty of parking, and some things are over priced but most of it is fair, especially with the discount card.

Nice lady at the check stand but someone should tell her to stop suckling her thumb! That’s absolutely disgusting! I was in a hurry and she just kept talking to the other guy that worked there about the weather. I’ve never had a great experience at this location. After today I probably won’t be back.

The pharmacists here are friendly, considering the fact that the bulk of conversations they have are with tired people running errands or those under the weather. They text (if you like) to let you know your prescription is ready. The neighborhood is in the process of gentrification, which means there’s some less than savory characters as well as some good natured family types. With that in mind, it’s surprising that they treat everyone the same, avoiding the «are you a thief» look. There’s a mighty amount of cosmetics, facial cleansers, moisturizers, cologne and body sprays. It works in a pinch to swing by for an Amy’s organic microwave meal and a rockstar for lunch. So wether you need meds, snacks, foundation or supplements for you or the family, this is a good place to go, as its smaller than Freddy’s but has more than your convenience store.

Update: 9÷12÷14
FINALLY, after many not so great experiences here dealing with incompetent employees, tonight I got an AWESOME cashier! Thank you DONNA for keeping your line moving and for being so friendly. They need more employees like you… great customer service!
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I’ve had really good and really awful experiences here, depending upon the department.
The pharmacy is pretty good, usually but not always. I’ve had less than helpful answers to questions re OTC meds. But no problems when refilling prescriptions.
The photo department is awful. The times I’ve asked questions and all three times I got either wrong answers or they didn’t have an answers (hey managers, you need to TRAIN people before you have them work alone in a specialty department!). Also, I had some photos I processed that got completely screwed up. They were a blurry crooked mess — twice. The processing person blamed the machine. Luckily, my film/​negatives were not ruined, so I took them to Costco for processing and they turned out great.
Customer Service at the front registers is hit-​or-​miss, depending on which cashier you get.

Mike, the pharmacist, was extremely knowlegeable, friendly and helpful. He defines professionalism and customer service. My wife and I rarely can experience this kind of service anywhere these days, period! Thie is the place to go for foreign travel information regarding the necessary vaccinations and other medical advice. We also found the store to be well stocked and clean. The people at the register were also very pleasant and speedy.

Do not come here for photo development and printing (for 35m film photos). I repeat again: Do not come here for photo development. Really, really, really crappy quality. Yes, after I complained about the PINK LINES across all my photos (I got 3 rolls developed) – they re-​did my order, and gave my money back (after I repeatedly asked them). But the new set of photos still wasn’t properly printed and the contrast of each photo was way off and different than the first set. You just never know what you’re going to get with their crappy photo developing and printing machines. It’s really that awful. I used to print my own black and white film photos so I’m used to knowing the proper contrast/​f/​stop/​seconds exposed/​etc and how it comes out on paper. I miss having a Costco membership – I thought walgreens was going to be as good as Costco cheap 35 mm film printing, and they were NOT. Go to Costco – they are way cheaper than Walgreens by about 75%, and they’re quality is damn good for the price. Looks like I’m going to have to go to a professional place and pay more money to print good photos. Wah! Bottom line: DONT COME HERE!!!

I rarely have experienced customer service so bad that I feel the need to write a review. This particular Walgreens really needs to get it together. They are not organized or efficient, especially in the pharmacy. It’s really unfortunate that they have chosen this location to do compound prescriptions. Those who use compounding pharmacies know they are few and far between. The most negative part of my experience at this store was the pharmacist, what a bitter jerk with a chip on his shoulder. Leave it to the most educated person in the store to be the one with the worst manners and customer service. I will never use this location again because of the pharmacist alone. By reading the other reviews, it’s clear I’m not the only one that feels this way. It’s unfortunate no one in corporate or management care enough to make any changes based on customer experience and reviews.

I have been getting my Rx filled here for quite sometime and every month there seems to be an issue… pharmacy can’t reach my doctor, I don’t get a phone call letting me know when my Rx is done, They completely screw up my Rx, or my favorite, price goes up without explanation. I went in to pick up my Rx yesterday after a week with no word from them and after calling to see if they had bothered to fill it. I get to the counter and the the guy rings up my two Rx (In Jan my Rx came to 50 and some change in Feb my Rx was up over 65 dollars) so when the cashier told me 137.00 I was visibly shook and I asked him why it had basically doubled. He stared at his computer screen… clicked a couple of keys made some dumb faces then looked at me and said. «I don’t know». He had absolutely no real answer except telling me that maybe this particular medication no longer works with my prescription savings club card. I then asked him to check that medication list and confirm this…“Oh I don’t have a list”. At this point I thought leaving was a good option before I … never mind. So I left went home called corporate complained to one super nice little gal on the phone who then transferred me to someone who works in the pharmacy office. The gal in the pharmacy office said that no my medication was still being sold to me at a discounted price and that the price went up. I was floored.
I called Rite aid (near my home) and Fred Meyer pharmacy on Lombard St. both were MUCH lower in Price… I went with Fred Meyer who filled my Rx for under 49.00.

I live right around the corner and I HATE this store!
You’d think Walgreens corporate might have checked in on this store in the last 10 years and see that it is a hot mess.
The stock is absolutely unreliable. Even for the most basic essential items it’s a ⁵⁰⁄₅₀ chance you’ll find anything on the shelf. I’ve gone in several times and they’ve been totally drained of stuff like regular coke, butter, milk, etc. I went there about a week ago in dire need of eggs for dinner, I saw maybe 10 cartons of eggs, relieved I grabbed one in a hurry and noticed it was really wet. Opened it and EVERY egg was smashed. And EVERY carton on the shelf was like this.
Now on the off chance you find what you need going to check out is a whole new ordeal. There is ALWAYS a line, and most of the cashiers are kind (theyve had a shake up in staff over the last year) but theres usually one cashier stuck helping everyone. I’ve seen managers wander aimlessly or even worse stand a chat with coworkers right beside a 25 person line with one register open.
If you happen to walk past this store you will walk through trash blowing on the sidewalk. They seriously allow their trash cans to overflow on a regular basis and it’s
Blows all over the street.
This store is dirty, poorly stocked, poorly staffed and I’d avoid it.

Why do I shop here? You are the antithesis of New Seasons. Lacking a selection of natural beauty products is one thing, but you can’t get the sale price for something unless you buy 2 items? Old school. You did save me that one time I forgot that everything was closing on Christmas Eve. Gotta have my bacon and orange juice. And for that, I’m giving them an extra star.

I go to this store frequently as I live in the neighborhood. I have one complaint. there is this one clerk in there that thinks he’s a total comedian. Every time he checks me out, EVERY TIME, he tries to crack some joke response after he asks how I’m doing. The first time, I found it somewhat amusing but after the 20^th time, it’s just over played!!!
Here’s my favorite:
Clerk: «How are you?»
Me:“Fine.“
Clerk: «Really?»
Me: «Yes»
Clerk: «You don’t sound convincing.»
(silence)…chirp chirp…
Seriously, this is not Walgreens Comedy Club.
Please dude, just STOP, please!!!

Can I give zero stars. For the pharmacy?
Horrible. A russian woman works there, as the pharmacist, and is absolutely horribly rude and un ethical.

Unacceptable distance between the front door and tampon aisle.