Urban Forest Pro

They did a great job! Fast, organized and you can’t beat their prices. Trust me, I’ve looked around and called everyone for a quote. They had the best price around. Top it off, they did a great job getting our permit, removing our huge tree and grinding down the stump.

When one third of our maple tree came down in last year’s windstorm, we had a need for an excellent arborist. We were lucky to find Urban Forest. This year, we hired them again to take out the rest of our immense tree, since much of it was revealed to be rotted out. Josiah and his crew did an amazing job within a tight space. They worked safely, and cleaned everything up afterwards. We wouldn’t hesitate to use them again.

Needed several very large trees trimmed and they did a great job within a short amount of time. They were quick to follow to up my initial request, come out for an assessment and get me an estimate. The crew arrived as scheduled. They charged consistent with their estimate, and while the prices may seem slightly higher, they are in line with most Professional level tree services. i would highly recommend this company.

I recommend this company highly. They did a fantastic job trimming and removing trees from my backyard. They left the yard clean and neat.
Kelly Long followed up with stump grinding. He was here today and quickly and neatly ground a stump. He worked with a crew I had laying pavers and did not disturb their adjacent work area. He is friendly and professional. Highly recommend him.

I had a 3 story pine tree in my new to me house’s backyard, that hadn’t been taken care of in probably 10 years. A long with the mass of pine needles that rained down evey fall and the sap oozing from every pore of the tree. It was perfectly situated to fall on my neighbors garage, so I wanted to get it removed before a strong wind came and forced me to remove it in a more unpleasant way.
Urban pro was great. They had an assessor out within a week of my call for a time that worked in my schedule.
I scheduled the tree removal, stump grinding, and wood removal without needing to be home for the work. I happened to be home for the beginning of the tree removal. They took it down in 4 hours without risk to my neighbor’s garage and very expertly. Also, since I live in NE Portland where the electrical wires connecting the house to the city hang low and above ground, they spent extra time maneuvering the mulcher so as not to hit the power lines to my house which i greatly appreciated.
When they came a few months later to plant the replacement tree, they went above and beyond, letting me know that their technician recommended additional stump grinding (since I was putting a smaller much more manageable tree back in the same spot as the one i had removed) and soil so the tree would survive. They did this with no extra charge and kept me updated via email with all the details on my new tree.
Now I have a beautiful little gem magnolia that I can manicure myself and not worry about taking out my neighbors garage.

Urban Forest Pro got rid of four ugly weed trees (Tree of Heaven) in my small yard for a very reasonable price. They took care of everything, including permits, tree removal, and stump grinding in a tricky spot, where other companies wanted to charge extra for those services.
The yard looks 100% better, especially now that the stumps were ground and the fallen trees were removed. Dave the tree guy, and Kelly the stump guy did a fantastic job. They were quick, professional and courteous.

They are the best prices and do professional, quality work. A good cleanup and will contact via email, which helped me a lot. So far they have removed 3 different trees for me on two separate occasions and I am happy to have chosen them.

I’m giving my first review ever since I cannot find the review my wife said she left! Kelly showed up yesterday to remove 2 stumps after a full week of tree work by various crews from Urban. This guy is GREAT! I love to work with people who are enthusiastic about what they do, and when they are as efficient, thorough, and fast as Kelly you end up wishing they could stay longer… it’s like getting to the end of a good book. «Thanks «doesn’t say enough.

Kelly Long was out at my house today and did a fantastic job. His attention to detail is second to none! Very pleased, we will use them over and over

These guys do great work. We have used them 3 times now and have been pleased with the results each time. Just finished up with Kelly who completed the stump grinding, he and the others were knowledgeable, courteous, and efficient. We will continue to use them in the future.

Kelly Long from Urban Forest stopped by this morning to do the stump grinding for the trees I had removed (by Urban Forest). Kelly was very personable and highly professional. He arrived on time and explained what he was going to do as we did a walk around. He did the work exactly as he said he would, thoroughly cleaned up, did a walk around with me again to show me what and been done and to see if I had any questions or concerns. He did an excellent job. One thing that I really liked about him was that it was obvious he took pride in his work and in his job and spoke very highly of Urban Forest. I highly recommend using Urban Forest for your next tree project.

These are professional crews that know what they are doing. They seemed pricey to us because we were comparing them to landscaping crews, but it’s worth it. We’ve had landscaping crews who were cheaper priced wreck our trees when we asked them to prune them. We asked Urban Forest Pro to trim a large paper-​bark Birch tree that had limbs on our neighbors house, also trim limbs off of a Maple touching our house, trim dead limbs off a very large Ash tree on the curb, and to shape up a Magnolia tree. The first crew was John and Luke, and they did a good job. I paid them for their work. Then, our neighbor thought the Birch tree limbs were still too close, and we wanted a touch more off of the Maple. I contacted Urban Forest Pro, and Jessica was quick and courteous to get things set right, and she got a second crew to come out the following week. This crew was led by Jessie, and they knew how much more could be taken off safely, and carefully trimmed a little more. They also did a great job. Both crews cleaned up after themselves nicely.

After calling around for quotes, just like all good homeowners are supposed to do, we had the most amazing experience with the folks at Urban Forest Pro’s!
The quote was right in the middle of all the rest but the expert who came out to survey our shrubs and dead tree for the quote was in my husbands words ‘a plant wizard’! He knew what all the plants on our property were on sight and was knowledgeable on each of them so much so that my husband could hardly keep up!
Scheduling the work was fast and strait forward, we even opted to add some additional work as the pricing was fair and we were so impressed with the staff and crew.
Not only does our hedge no longer loom overgrown over our fence and the sidewalk, it doesn’t swallow the cable and power lines but is tall enough to continue to allow us great privacy in our new home. The dead tree is now gone and no longer a worry for the coming winter storms and we were able to have other stumps removed to allow for a fresh start to our new yard in the spring!
They crew was prompt, quick and cleaned up after the job was done, all permits were handled by UFP’s and it was a smooth and easy transaction for us! Will definitely use them again and again!

I never thought I would GUSH over a tree service company… yet here I am. I called these guys for some seriously challenging tree removals — three 70+ ft Douglas Firs on a steep embankment just feet from the lake and our new (ish) boathouse. I called five tree companies for quotes — three of them would not even bid the work because of the complexity. Of the two estimates I did get, Jeff from Urban Forest Pro seemed the most confident in his crew and how they would do the work. He also offered to do all permit work for the job — relieving me of the painful experience of working with the city and their sometimes overbearing tree rules!
The crew that was sent to do our removals was amazing to watch. They used a zip line to remove the heavy branches and tree tops from each of the trees — to a huge chipper. Then they cut the remainder of the trees down in sections and dragged them over to the marina by barge where they removed them (coordinating with Lake Corp staff). WOW. This was a 1-​week job. The guys showed up on time, let us know when they were leaving, were professional and left the work area spotless.
On top of it all — Jeff offered to pull our boat out of the water and bring it back to our driveway where it would be safe in the event that something fell onto our boathouse while the work was being done. Thankfully that was a precaution that turned out to not be necessary, but it was very cool of him to do that.
I have a lot of trees on my property. This is the only tree service I will call next time.

Found out about these guys after they made a very generous donation to the Timbers Army. Called them for a quote, called a couple of competitors for a quote, and they were right on par with everyone else. So of course I went with them.
They were able to schedule the work much quicker than I expected (good), kept in constant communication with me throughout (great), and the crews that came out to do the work were friendly, thorough, and quick.
Not to mention, when they left you really couldn’t tell they’d been there. I saw them raking the site, picking up debris, etc.
Highest recommend.

We hired Urban Forest Pro to trim a large tree in the back and to take down three large trees in the parking strip. Simply put, they did a great job. They handled the permitting and executed on time and with outstanding results. We received bids from four folks and they were the second least expensive. We went with them though because they handled everything and seemed very professional and we were not disappointed.

This is my first time calling Urban Forest, but it won’t be the last. We woke up yesterday morning to find a fallen tree on our lot. I was freaked out and my first call was to Urban Forest. They sent out an arborist within a half hour of my call. Jeff Moore was very friendly and gave me a lot of information about the remaining trees on my lot, which ones should be removed, which should be pruned, etc.
A crew was scheduled to remove the fallen tree off a garage, showed up within a few hours, and removed the fallen tree with no additional damage to the garage.
All crew members were friendly, informative, expedient and professional in all respects. Thanks Urban Forest!

Easily 5 stars at this point. Hands down. Their service recovery for a poor experience was impressive. After some shifting of personnel, it seems, they did whatever it took to gain back our trust as customers. And I have to hand it to them, I was not the easiest client to deal with and there were several hiccups on my end, but this company really came through for us. The work they did on a neighbor’s 100 year old parking strip tree was above and beyond my expectations. They also helped cut down a neighbor’s nuisance stump in our alley that prevented us from using our garage. We WILL be using them again in the future and will certainly recommend them to our friends.

So, these folks are working hard to mend their tarnished reputation. They offered to restore the privacy that they hacked away on their first visit. I declined that particular fix (owing to difficulty growing anything under the tree), but reluctantly allowed them to prune and fertilize my pear tree as restitution. It hadn’t been pruned in a number of years, so there wasn’t much to lose. I didn’t have any specifications for the tree, so there also wasn’t anything to negotiate per se, but they communicated well, showed on time, cleaned up after themselves and I guess the tree pruning was okay. Given I’m not an expert on trees, I can’t say for sure.
I upgraded to four stars. I can’t go all the way to five because 1. I still have a bad taste in my mouth and 2. there were no instructions to follow or not, so the experience wasn’t fully re-​tested, in my opinion.
I do appreciate their efforts to make it right and I’m not a grudge holder, but the initial experience was so upsetting, I still don’t think I’d call them in the future. But who knows?

I have to write a correction. My subsequent experiences with Urban Forest Pro have been night and day since my last review.
Wanting to clear up any misunderstandings, Urban Forest Pro promptly responded to my earlier review. They initially emailed a willingness to immediately try to repair our business/​client relationship, but in an emailed response, I requested they wait till I felt better. They patiently did.
I am amazed the work is already completed, when I only just called yesterday afternoon! They came out first thing this morning, and removed the 7 stumps I wanted gone. Their stump remover worked quickly, carefully, cleanly, and was both professional and friendly. He made it look almost easy. His equipment was tailored to his needs and in good working order. He had everything he needed to do the job with him, and needed no supervision or assistance from me. He was informative and personable while making several stumps seem to just disappear.
I am very pleased with the value of the work he performed, my interactions with him, and with the staff I spoke to over the phone at Urban Forest Pro.
I fell they sincerely wanted to repair any misunderstandings from our previous contact. I would feel comfortable calling them for future services, and probably will!

Misunderstandings happen, but not all companies try so hard to remedy them. I respect their willingness to work with a client that they previously found to be difficult, for whatever reason. They gave me another opportunity to become a satisfyed client. I am so pleased they did. They went above and beyond my expectations. I am now a satisfied customer of Urban Forest Pro. Hopefully, a soon to be repeat customer as well!