Union Bank

I had overdrawn my $ 2.65 account — that I kept planning on getting to the branch to close — by paying my VISA bill ($ 85) with the wrong account. Yikes! I kept incurring NSF fees and felt like such an idiot at choosing the wrong account to pay with. I had to go there with my $ 85 VISA payment in cash and this took me a few days.
I went to the branch, hat in hand, embarrassed to explain what I had done. This also meant I would have to ask them to reverse my NSF charges so I would not have to give them more money than I had.
They reversed all the charges! I paid them what had been my $ 85 VISA bill they had paid (this makes no sense. but I don’t know how else to word it) and NOTHING MORE!
I love them so much there. I do not have an account there anymore but their kindness was paramount. Esp for a new non-​customer.

Nathan at Union Bank is awesome! We have been banking at union bank for about a year after having bad experiences at other local banks. We have our two business accounts as well as our personal account here.
I got my transmission worked on and was left stranded trying to pay for the work done as the transmission shop would not take a check. My debit card had a daily limit so my card wouldnt run either. I called union bank and spoke with Nathan. He asked how much I needed and drove me a cashiers check so I could pay my bill. That was awesome service! Thanks Nathan.

I recently was going to open a new business account and after I had been to a new credit union in the NE Fremont neighborhood and been turned down (it was shocking to say the least) I drove down the street to Union Bank and told these ladies that run this branch what I wanted, what had happen to me 15 minutes prior and they went into immediate action. Within moments, Amy and Amanda had me set with business and personal accounts. They have been my saving grace on many a days with my banking needs. I can honestly say it is nice to go to a bank that has serious customer service and appreciates a their clients. They are great for networking and have actually gone to visit businesses that my friends own to just pop in and say high we are in the neighborhood if you need help we are here to assist you. My friends have called me and said wow this is a great bank. I agree, so if you need personal banking not (give me your money and who cares banking) then I suggest you visit these ladies at Union Bank and know what true friendly service is all about~

This location is a little odd, it feels more like you are banking in someone’s living room then an actual branch, but the girls there are super nice.