Son Import, Inc

Where do I begin? Do not waste your time here! I’ve spent countless hours returning my car back to Thanh and no issue was ever fixed.
1. My A/​C stopped working — After bringing my car in multiple times, I was finally told that there was a leak somewhere in the system and that it would be too expensive to fix! I finally ended up taking the car to the professionals at City Radiator and they found no leak, recharged the system and it has been working great ever since!
2. Had a clunking noise in the rear of my car — Thanh couldn’t fix it after making multiple trips back. Brought it to Everett Street Autoworks and they explained to me in detail where the problem was.
3. Thanh changed my rear brakes and charged me for a Brake Fluid flush. After the car was inspected by Everett Street Autoworks for a different issue, they recommended that I flush the brake fluids because the fluid was dirty. I’d rather not fight him for a refund on this.
Save yourself the trouble and go somewhere else.

Around 6 months ago, I had approximately $ 2000 of repairs done at my local gas station mechanic/​repair shop after being informed that completing these repairs will probably allow my old family car to function for approximately 2 more years. However even with these major repairs, my car was acting up (i.e. white smoke, odd smells, and refusing to move when the gas pedal is pushed down) and I took it in to the same mechanic for a checkup. The mechanic found nothing immediately wrong with the car, and charged me $ 60 for his time.
Almost exactly 2 weeks later, I was driving with a full tank of gas and my car suddenly refused to move faster than 2 miles per hour. I decided that it was probably a good decision to find a different mechanic, and called my friends for recommendations. Son Import, Inc was highly recommended to me as his family’s mechanic; I was told that the mechanics there were very honest, friendly, and does quality work.
My experience with them was no different. I called, was told to tow my car there at my convenience, and that they will take a look as soon as they can. Two hours later, I received a call. The mechanic told me that my car was not worth fixing at this current state; one of the cylinder in the engine collapsed. If I really want to I could rebuilt my engine for approximately $ 2000, but there are a variety of other problems with the car. In his opinion, my best option is the junk the car. I asked how much I owe him for his time, and he said that since there was nothing he can fix there was no charge.
Although the news wasn’t what I wanted to hear, I really appreciate his integrity, timely service, and honesty. I would personally go to Son Import, Inc for my various future car needs, and recommend it highly.

I’ve been having my car repaired there for quite some time. And I’ve always raved to people about his integrity, good prices and quality work Thanh the owner will often look at my car for no charge. His rates are beyond reasonable. He has always given timely service and my car is ready when he says it will be.
My latest visit was when I took my car to a place where I’d bought coupons for free oil changes. They did less than the basics you get at most places. They told me of 4 major things that needed to be done. Change transmission fluid, coolant fluid, brake fluid and rebleed brakes and a couple of other things. They’re estimate was $ 725.00.
I took my car to Thanh, he didn’t charge for many things the other place did, and the total for the above repairs and the other things that needed to be done was $ 305.00. Plus the other place said I needed back tires. Thanh said they could go at least another 6 months.
He’s a great guy, honest and trustworthy. I will always take my car there for everything. Oil changes included. Although he’s pricier on that more than most places, I know he’ll do the job right. The ‘free oil change’ didn’t even tell me how dirty the air filter was. Thanh replaced that. Other places I’ve taken my car for oil changes to have lost the oil dip stick, lost the top to one and many other things.
He specializes in imports and I’m glad I have a great place to take my car for repairs to someone I can trust.
Cindy Keudell