Qdoba Mexican Grill

The rating here is for when I only visit them on Mondays because of their killer $ 3.99 deal. Their burritos and bowls are typically ~$ 8, but on Mondays (at this location only), Chicken burritos and bowls are half the price. This includes the guac!
The customer service here is stellar. The managers are seriously so pleasant. They ask me how my day is even when the line is wrapped around the store. They’re not just trying to take my money and go on to the next person, they actually want to know how you are and have a pleasant dining experience. A+ in my book.
Definitely recommend coming here on Mondays, or any other day honestly! Still cheaper than a meal at Chipotle a few blocks down. I haven’t gotten sick here once! Yay for no E-​Coli!
Pro-​tip: One of the employees told me that with any burrito or bowl purchase, it comes with COMPLIMENTARY chips! Ask for that when checking out! Goes great with a rice bowl so you can make your very own set of nachos! Nom nom nom.

I’m a long time Qdoba fan and after living in Corvallis for 2 years I was always under the impression that all Qdobas had rude workers and dirty work spaces.
After visiting this location my mind has been changed! The customer service was superb and the restaurant was very clean. Definitely going to be visiting this location in the future.

My experience at Qdoba’s was positive. Staff was pleasant and responsive the food was plentiful and tasty, along with fair prices. I’d come here again if circumstances allowed.

This store is always clean. And busy. It’s very close to my office and if I find that desire for chain mexican food, I’ll typically go here. Better than Chipotle, in my mind, but I don’t like Chipotle.
My first couple visits were ok: friendly staff, attentive to my order. This last visit was not good. The process flow for assembling food is not very transparent and when I asked a question (about when they add veggies) I just received a blank stare. The other staff were friendly but refused to make eye contact, which I find a bit unnerving. The food, however, oh the food: This is the worst burrito I’ve had in Portland. Hands down, no question, just inedible. Soaked in terrible sugary sauce (tequila mango), flavorless pulled pork (that’s not tender, just soaked so long that it tastes boiled), and awful guacamole. This is the last time I visit one of these establishments: they were overpriced before but after this experience, I’m not wasting another $ 9 on a burrito I’ll end up throwing away.

This was my first time at a Qdoba, they did not disappoint. Hector, who made my food was so helpful and amazing. I only wish I carried cash I would have tipped him easily. He gave me lots of information and made my bowl delicious and perfect to my specifications. Great job I’ll be returning.

I work across the street from this Qdoba location, so I find myself eating lunch here more often than I’d like. It’s simple and quick. The employees used to be jerks, but they’ve gotten much better, which I’m assuming happened after multiple complaints from patrons. From a catering standpoint, they are quick but often times forget stuff for team functions.
At lunch, I usually get the Craft 2, which is basically a miniature portion of soup or gumbo along with a bigger portion. There isn’t really much to say about it — it’s a chain. It isn’t anything to write home about. Their breakfast is absolutely horrible — it’s 98% potato and minimal eggs.
Otherwise, I’m a little pissed that they raised their already overpriced meals, but it’s so they can include stuff like guacamole and fajita veggies that they previously charged for. They don’t offer any discounts for those people who DON’T want guacamole. So, enjoy that guac please, because I just paid for it. ;)

What am I doing reviewing a chain? Not even a great chain, at that. Why did I even come here in the first place?
I’m a pretty solid Chipotle fan. Unfortunately,
1. Chipotle is more out of my way between my bus stop and home
2. Sometimes I crave gross processed melted cheese product with my Americanized Mexican chain food
So, I hit up Qdoba on my way home from my evening class.
Now, let me get this out of the way: I hold places like this to a much lower standard than an independent restaurant. Basically, chains are good for 3 things: consistency, satisfactory adherence to health codes, and that fake, corporate-​mandated friendliness.
Basically, if I walk into Qdoba, get greeted with a smile, have my entrée prepared by a hygienically sound person wearing gloves, and that entrée tastes the same as every other time I’ve walked into Qdoba, it’s a 5 star Qdoba experience for me.
This time, I walked in, wasn’t acknowledged by the employee until I greeted him myself, and proceeded to order a veggie burrito bowl with guac. I walked out with a veggie burrito bowl without guac, and having been charged for a chicken bowl. Of course, I didn’t notice any of this until after I got home.
They earn 1 star because when I called, the manager said I can get a free entrée next time (she sounded like she has never handled this type of complaint before and told me to write her name on the receipt and they would honor that…).
The second star is for the fact that my queso tasted predictably plasticky. Just the way I expected.
Doubt I’ll return for that free entrée…

Dear Person Who Wrote that Qdoba Breakfast Burritos Are Good,
You misled me to think that would be the case. I regret my rash decision to trust your opinion. This breakfast burrito is terrible. Every part of it tastes pre-​made and plastic. I should have known when I looked over the counter and checked out the individual elements that this was going to be a terrible experience. Oh well, this is all part of learning what’s good and what’s not in the vicinity of my workplace. Qdoba was close and I was lazy. Lesson learned.