Northwest Dermatology

Wow. Dr. Janet Roberts is one of the most caring, sweetest people I have ever met.
She made me feel right at home and cared for… in a doctor’s office!
It was just incredible.
She is warm and friendly and I would literally recommend this organization to anyone I know.
I can see now why this place is so successful… because Dr. Roberts is amazing.
Highly recommended.

I scheduled my appointment online and met with the PA, Kerianne McKeon, about two moles I wanted assessed and possibly removed. She was nice, informative, and easy to talk to.
It wasn’t until I decided to have the moles removed that the problems started. I should mention that I work nights and the ease of online scheduling played a big role in my choice of this particular dermatologist. Therefore, I once again scheduled an appointment online. Two days later I received an email informing me that my appointment had been cancelled by the provider. This was later followed up by a voice mail asking me to call back to schedule since the type of appointment I requested, despite being an option in the online scheduling drop-​down menu, could not be made online.
The following day I woke up earlier than normal and called in only to be told that the PA I met with doesn’t perform removals and that not only would I have to come in for another initial consultation before scheduling the actual removal (this time with Dr. Dosai) but that I would have to pay for it out of pocket. Seriously? I was very clear before and during my first visit that I was leaning towards removal but no one informed me that I would need a second initial consultation which made the time, effort and copay of that first visit a total waste. Lack of communication aside, why the second consultation? Doesn’t Dr. Dosai trust her PA? And why couldn’t both be done in one visit?
The whole experience left me feeling like a dollar sign rather than a person so I told them I would take my business elsewhere and went to Providence Medical Group (Glisan location) where the wonderful Dr. Shaw was able to do both the skin check and the removal all in one fast, pain free visit.

I came here for laser hair removal about a year ago. They told me that for a certain dollar amount, I would receive laser treatments until the hair was gone. My laser technician was very nice and always took the time to explain things to me. Until, one day I came in for my regularly scheduled appointment, and they told me I needed to fill out a form because they were «updating their records.» The only questions on the form were regarding financial questions … How much I had paid them… In what form… Etc. Not until I got into the room and was undressed did someone come back and inform me that in order to continue treatments I would need to buy another package. Or I could pay each visit. After explaining that I was told I would receive treatments until the hair was gone, they said that there was a miscommunication and that wasn’t true. I completely understand miscommunications — what bothered me was that they told me they were updating their records when they asked me to fill out the paperwork, when clearly they were not doing that. It also bothered me that they never once notified me that I would need to pay for another package before I was in the room and undressed. Very unprofessional and uncomfortable situation! Now I still have hair growth, when they told me I would leave there hair free, and I’m out the money I put into it. Research before buying laser hair removal packages and do not waste your money here.

I scheduled an appointment with this clinic back in January. The person I was supposed to see was no longer with the office and I never received a message from them to reschedule. On their records «a call» was made. My job is not very flexible making on the fly appointments near impossible. Very unfortunate they did not make more of an effort to reschedule my appointment or at least plan for the book of the person I was supposed to see.

Dr. Dosai doesn’t mess around. She took my skin issues seriously and prescribed serious medicine to address the acne that I have been fighting since I was a preteen. Dr. Dosai was conscious about cost when choosing the prescriptions. Not only has the acne 99.9% disappeared, but scars are lightening and enlarged pores are shrinking.

I saw Dr Dasai on a couple different occasions for hair thinning and hair loss. I am female and 34 years old.
It took many months to get into see her. Then the week before I was to see her (I was doing Invitro for a second baby) and our surgery date was scheduled on my appointment date. They told me I had to wait 2 more months to get into see her. Very disappointing.
This was my last hope so I was very anxious to get into see her. She took a scalp biospy and told me right off the bat i had alopecia areata.
i came in for a second appointment and told me the biopsy confirmed I had alopecia and should start cortisone injections and cortisone cream. when i asked for defining markers that indicated it was alpoecia areata all she could tell me was that my hair follicles had miniaturized.
I suspected I really had female patterned baldness so I asked what they would see differently between the 2. I felt like she wasn’t very clear… almost like she was getting annoyed I was wanting to learn more. I wanted to know because if it’s a female patterned baldness the cortisone injections won’t work, but I feel like she was rushing me into getting the injections.
She had me do injections even before my blood work was in. From what I have read you should at least wait till that is back to make sure you don’t have a deficiency of any kind that could be the culprit of the hair loss.
I saw Dr Dasai twice and months later switched to a different dermatologist. I ended up getting a call many months later from Dr Dasai’s office that my blood work was in and I was low in vitamin D… what a joke!
And no offence to Dr Dasai, but she also has obvious hair loss, so it’s hard to have much confidence in a doctor that can’t cure themselves.

I get nervous with anyone touching my face so it was a big decision to consider having some facial bumps (under skin) removed. Dr Desai was wonderful, calm and professional. She did a great job and was very open about healing and process and different reactions so there were no surprises (bascially scraped them off and it’s worked! no scars or anything). Staff is super nice and it was easy to get an appt. I also went to her laser tech for some vein work and that went smoothly as well. Highly recommend.

I saw Dr. Dasai for some weird flaky red spot on my forehead. She is a very genuine person. You can tell that she is intelligent, not only medically but socially.
She gave me a free sample of a steroid cream that completely fixed the issue and left with a smile and a handshake.
I don’t have insurance and they only charged me $ 80. I thought that I was going to «get what I paid for» but I got more than my moneys worth; I got respect and peace of mind.

I am seeing Dr. Desai at Northwest Dermatology for acne and have had a great experience so far! Even as a new patient I only had to wait about a week for an appointment and the front desk staff is always friendly and helpful. Dr. Desai’s assistant, Cathy, was very thourough and knowledgeable. Dr. Desai is very nice and took time to gather a complete history and answer all of my questions. I also appreciated that she included me in my own treatment plan, making sure I felt comfortable with the choices we were making. I was prescribed an antibiotic and experienced some side effects. When I called the office I got a hold of Cathy immediately and recieved new orders for my medication without having to come in or pay extra, which I have experienced at other offices. All around a great experience and I couldn’t be happier that I have finally found a great dermatologist!