Nails Perfection

This salon is a joke. If you want to wait 2 to 3 hours for a horrible full set then this is the salon for you. Owner is rude, will leave you multiple times to take walk in people. Oh ya and crazy pricing!

So dirty. I wanted to love this place because it is in the neighborhood. I was skeptical when I sat down, but gave them the benefit of the doubt. My technician was less than pleasant and worked on my feet like she was working on a car. The technician working next to me used a grater on her client and and left it teetering oh so close to my set up. Her whole kit fell in the floor and she simply picked up the tools and kept working. I was pretty sketched at that point. When the lady doing my pedicure grabbed an obviously used pumice to use on my feet, I stopped her. She said I could have a new one for $ 5. No thanks. Needless to say, I got up and left. Seriously, if you value your health, go elsewhere. I will be reporting my experience to Oregon Health Licensing. Excuse me while I go soak my feet in bleach.

I was really wanting to like this place because it’s a short walk from my house. I walked in at I has to walk out. The chemical smell gave me an instant headache. So I took my business elsewhere.

I love APRIL! She does great pedicures and Shellac manicures. She really pays attention to detail and it SHOWS — my shellac manicure easily lasts 3 weeks! Back in December I was going to Mexico and didn’t have enough time to get my nails done. Lily called April to come in and she stayed late to make sure I got a pedicure and manicure for my trip. I have moved away, but I miss her. I still come back to get manicures from April. She’s the BEST!

I’ve gone to Lily for YEARS and sadly am no longer going, but will get a pedicure by April. The last time I was there it took THREE hours for a new set of two-​tone salon acrylics (the high quality acrylic) and a pedicure. Over the years I’ve allowed Lily to take care of another client if they just needed a fix, or something fast. I was patient. No more. This was the final straw.
Now I’ve gone to Jamberry’s nail wraps on my nails. Lily was the ONLY one to ever keep me happy with acrylics. I still value her highly, but cannot tolerate that my appointments started taking so long even though my nails would be fabulous. I miss my sturdy and beautiful acrylic nails, but Jamberry’s have helped to grow my nails longer. (For those who do not know, they are vinyl Made In The USA nail wraps in ALL kinds of colors and designs. Plus they last for up to 2 weeks — same as my acrylics did.)
I’d still happily visit with Lily, but she thinks first of her income needs instead of honoring those clients who make appointments. Walk ins were often given precedence over me. When I talked to Lily about it a few times, she would explain that she needed to make the money because at other times it was slow. Okayyyyyyy… I do understand that. But you just told me my schedule is less important than your income. But my favorite (not) comment was when she in returned chastised me for ‘always late’. Ummm… if my appointment is first thing in the morning I am there before you open. If it’s later in the day, I’ve learned to NOT be on time because that would mean I just sit there longer.
However, I will happily return to April. She gives the most AMAZING pedicure!
I wish Lily would read these reviews and see that her continuing to take walk ins when she is taking care of people with an appointment, is not a good thing for her business reputation! She’s a wonderful woman, but having 4 kids in college (some going for Doctorates) means needing more $$. I think that’s what has tipped her over into less customer service.
For me, I’m loving my Jamberry’s so much that I’ve become a consultant and sell them. I figure that the time to put them on it LESS than the driving time to and from Lily. I’m still sad though, because I miss visiting Lily and April, and it took a LOT of thinking before I downgraded my review.
They’re still at 3 stars because of the cleanliness, services offered and because of April’s skill at pedicure. Lily lost the 2 stars because of the timeliness issue as well as feeling my time was less important than the walk ins.

I’d been going to Lily for over 3 years and have to echo others. Despite the fact that I ALWAYS scheduled my appt ahead of time, I was more often than not kept waiting well past my appt time due to either walk ins or her stating that previous client had made error in needed services. Really, a half hour or sometimes more past my time? Ok I admit that I kept on going but it was totally due to my lack of initiative in finding better service then the service itself. Too many times I came away with nicked cuticles, misshapen nails and odd lengths. The final straw was the fact that I have arthritis in my fingers, with noticeable swelling, and despite the fact I would remind her, each and every visit, as well as multiple times, during the same visit (!) I would Unilocal when she would squeeze too hard! For a regular client is that so hard to remember, especially with the obvious visual cues? I finally had to find new salon due to move and after what I have experienced at new salon I cannot believe what I tolerated for so long at this one! I strongly encourage you to look elsewhere for nail service… you’ll be better off for it.

Super rude owner; Lily. Very slow and expensive. Better quality service and professionalism found else where! I will never return. Does not deserve even one star.

Great value for the spa pedicure.
$ 35 for a soak, salt scrub, hot stone, mask, pedicure and polish!
Very friendly staff. Clean environment. They even speak English when there are customers there. If they don’t know the word, they will ask. Very professional.
The reason I didn’t give it 5 stars is because, sometimes, they seem a little overbooked, especially on the weekends.
I go back as often as I can though and will continue to go there!

It was 7:30 at night and I didn’t want to wait til the next morning to get my nails done. This place closed at 7 pm and myself and 3 other people with me were welcomed by this wonderful lady! she takes her time with her work and definitely gives you your moneys worth and my nails look wonderful! I will continue to come here, Im coming in for a pedi this weekend,

I love this place. I’ve been going here for a little over a year to get my brows waxed, April is fabulous and knows exactly what I like! She takes her time and makes sure that they look good before I leave. She is such a sweetheart.
I got my first pedicure from her yesterday and it is the best pedicure I have ever had!
Lily is good too; she has done my brows once or twice, but I have interacted with April the most and I think that she’s fantastic. I refuse to go anywhere else!

Three and a half hours for a simple mani-​pedi turns something that should be relaxing into torture.
And the complaints sadly don’t stop there.
I was in the neighborhood and hopped on Unilocal to find a place with good reviews nearby– this place seemed to be it.
I entered and the two employees were seeing to two clients– great! Not busy! And Lily quickly ushered me to a pedi chair and filled the water saying she was finishing up and would be right over.
No:
She took about another half hour with that client while my water went from hot to cool, then she took a walk-​in brow wax for about fifteen minutes before me, then cleaned up her station all before coming over to start me– my feet were already pruning before my pedicure started.
Lily had extremely long acrylic nails herself– over an inch long. While she was massaging me, her nails scraped my skin. While she was painting my nails, her nails (which had broken through her latex gloves) grazed my wet polish six or seven different times causing her to have to fix the polish. She was clearly distracted by the series of movies playing on their teevee (another form of torture: first «Sharknado» then «White Chicks” — I felt like I was involved in some form of perverse military torture strapped to this chair and forced to watch truly horrible movies while a service that should take an hour and a half tops stretched on and on and on and on…). I had opted for callus removal, having seen the sign for the callus softener. She took out a straight razor scraper and started shaving deeply into my feet (while watching teevee)— she cut so deeply into one big toe, I began to bleed. She didn’t notice and slathered on callus remover over it, which hurt like the dickens. I told her about it. She scrubbed the remover off with a towel then quickly grabbed nail adhesive and put it OVER MY WOUND. What?! At this point I just wanted to go. She oiled up my feet then sent me walking barefoot across the dirty linoleum floor to the nail dryer. I sat there for quite a while when the other woman came over, dumped oil on my nails and told me I was totally good to go. I tried to put a shoe on and all of the polish immediately slipped off my nail. I just had to leave– it had been over three hours— so I asked for flip flops to just get in my car and go. Lily let me know that flip flops were available: for a fee.
Ridiculous. Gross. Unclean. Torture. No way.

Came back for a half leg wax. Comically unprofessional.

Awful! I read great things about Lilly on here & thought I had found my nail lady!
My pink and whites were TERRIBLE! They were uneven I wanted them flared, they weren’t. It hurt so bad

I wondered into this nail shop one afternoon while my husband was next door looking at electronics. Lily is absolutely amazing! I have never had a full set of nails be applied so quickly and efficiently and I get my nails done ALOT. I can honestly say that that full set did not lift AT ALL! I will never get my nails done at another shop now.

Alright service, need more staff definitely. When I was there they had to call another lady in because there was too many people for them to handle! Not very clean. Overall I was very pleased with my nails! Just took about 2 and a half hours just for a shellac tipped manicure… don’t think I’ll be coming back.

I have gone to Lily/​Nails Perfection for about 14 years now. I have followed her to three different shops in the Portland area. Even when I lived in Seattle I’d drive down here to see her.
Her prices are comparable to other shops but she uses better product then other salons do. If you come to her from another salon, you get your nails done the first time you should notice a difference but after a couple of fills you’ll really notice how much better your nails are now. On top of better product Lily is very meticulous about her work. For years because she was so picky she wouldn’t even hire anyone to help her with her growing business. She might take a bit longer then others but the end product is very worth it.
Before I saw Lily I was always moving around to different Nail Places trying to find someone who did good work. Once you see Lily you won’t want or need to ever change to a new nail person.
Give her a call and make an appointment, she’s the best!